Great Smoky Mountains Railroad

Category: Scenic spot in Bryson City, North Carolina

Address: 45 Mitchell St, Bryson City, NC 28713, USA

Phone: +18008724681

Opening hours

Sunday: 8AM–5PM

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 8AM–5PM

Reviews

Samantha Lefler

Jul 12, 2022

Did the Carolina shine train ride to the outdoor center. Our guides Andy and Steven were awesome and made the experience even more enjoyable. Ride was relaxing. We were given 8 moonshine samples. Lunch was served as was delicious. We had the bbq, coleslaw, and potato salad. The cheesecake was to die for. Only had an hour at the outdoor center before having to return to the train which was fine because there wasn’t much to do there besides watch the tubers coming through or shop at the overpriced gift shop. Would definitely recommend!

Mark Shapiro

Jun 26, 2022

Easily the highlight of any trip to the Bryson City area. Our waiter/guide (Kyle) was extremely knowledgeable and intelligent. He knew so much about the history of the area and was able to fill us in, all while making sure we were well fed and had plenty of booze!

Bri Silvious

Jun 25, 2022

We thoroughly enjoyed our trip! Kyle was our guide, and he was super informative and educated about the area. We had the first car with controlled climate, and has the meal service. Food was average but the train ride was awesome. No kids were on the car, so it was a nice trip for adults with some good humor to be had.

Krista Asp

Jan 13, 2022

We booked the Polar Express train ride for Christmas Eve. The parking is free and was easy to navigate. I was able to pick up the tickets with ease and hd plenty of time to look around before boarding the train. The boxcar that we were on was warm and had enough space to walk around and find our seat. We were disappointed that despite choosing seats together that initially assigned being at different at tables. Fortunately we were able to switch seats and sit together. The train ride was smooth and there were songs and cocoa with chocolate. I was most disappointed in the scenery which included excessive trash, tires, a car with two people strung out on drugs and things that took away from the experience of being on the "Polar Express". At the "North Pole" we were directed to look at different places related to Santa and Christmas. In reality, it was a persons house for each location with a sign in front stating what we should imagine it to be. For the price and the distance to get there, I would not book this experience again.

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Questions & Answers

How much does it cost to ride the train in bryson city nc

Ruth Peeples | Jan 17, 2018
Connie Roddenberry | Jan 18, 2018

It depends on the train car you pick.

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Do you have dinner train ride combo from Dillsboro to Bryson City NC and what is the cost per adult

Denise Kaufman | Jun 20, 2021
Cindy Campbell | Jun 21, 2021

How much does it cost a person

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How much will it cost me to ride 1st class on the one day Smoky Mountain tour train ride to Tuckasegee river route?

Bernadette Mcleod | Jan 17, 2019
John Maynard | Jan 18, 2019

Go to the website, and/or call. They are very helpful.

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Can you carry snacks on board.

Penny Grav | Jan 17, 2018
Dimitri Isin | Jan 18, 2018

Yes!

do you have a dinner train?

Alex Young | Jan 17, 2019
Bendeara Tyler | Jan 18, 2019

The Barbque is the best.

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Can you order food on this train

Travis | Jan 17, 2019
David Medlin | Jan 18, 2019

Yes. Every train has a food car. They have drinks, coffee, chips, cookies, snacks, hot dogs, BBQ sandwiches, grilled cheese sandwiches, nachos with or without cheese or chili, candy bars, rice crispy treats etc. Yes every train has food. Each train ride comes with a refillable tumbler for each passenger that can be filled with a drink of your choice for the duration of the ride in the car you're in.

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Do you have to buy tickets in advance or can you buy them when you get there

Sheila Vanderslute | Jan 17, 2019
Kevin Wilson | Jan 18, 2019

Best to reserve before hand, they do sell out.

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how many miles is this from gatlinburg

Mary Peterson | Jan 17, 2018
tyler vandergriff | Jan 18, 2018

About 40 miles its a great drive and you get to see the picture perfect mountains on the way and maybe some elks

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Which of the 1st class cars are the best and which are the worst? We are going to ride the Michigan car. Is it a good one?

Steven Luke | Jan 17, 2019
Steve Hall | Jan 18, 2019

I would say any of the first class cars are good we rode on the McNeil car for the polar Express and it was nice we had 2 great servers i would say that is what could make the difference if your server is good.

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Does train operate rain or shine?

Mrs. “Wildfleur” N | Jan 17, 2019
Jimi Hoover | Jan 18, 2019

Yes

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bryson City the only way to get to rides on excursion RR?

Barbara Ingle | Jan 17, 2020
Jonah Snyder (Tweetsie12) | Jan 18, 2020

For the most part, yes. Bryson City is the only place you can board for excursions. However, on occasion, there have been times where special event trains (i.e. photo specials) do depart from Dillsboro.

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Anyone know about how much it costs to ride the mystery train fronm Hillsboro tn. To Bryson n.c. ? Cheapest class

Tracy Robinson | Jan 17, 2019
John Maynard | Jan 18, 2019

It's all on their website.

Does the train run the week after Christmas

Jerry Martin | Jan 16, 2021
Bob Agoglia | Jan 17, 2021

https://www.gsmr.com/train-schedule#.X73FTGlOlSA

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Which train ride is the best as far as wanting to see a lot of scenery?

T Flowers | Jan 16, 2021
Tommy Joe Mallory | Jan 17, 2021

Be careful, social distancing enforcement limits seating. Kids ride free, expect excessive yelling and screaming, clueless parents, annoid grandparents teasing each other. Boring train ride for small kids. Got a really bad headache. Insist on the air-conditioned railcar, the open air cars are not sheltered from the elements

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Do you sell the Polar Express bell at the Depot?

Susan Nation | Jan 17, 2020
Katherine Lannon | Jan 18, 2020

Yes! My husband and I got one. It was a very special time for me and my family I have two twin boys that are 3 years old who love trains and other cars etc.

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Is there discount for senior or military.

Troy Funk | Jan 17, 2020
Keith Kennedy | Jan 18, 2020

I think so...but I am not 100 percent sure.

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what time does the train leave on Wednesday, August 1, 2018

Janice Masotti | Jan 17, 2020
Jonah Snyder (Tweetsie12) | Jan 18, 2020

Depends on the excursion. Trips along the Nantahala Gorge leave at 10:30 AM, while trips on the Tuckasegee River depart at 1:00 PM respectively.

Do u allow pets ..

Bayb Monster (BaybMonster) | Jan 16, 2021
Sara | Jan 17, 2021

Nonah Elliston is incorrect. The ADA prohibits an organization or its representatives from asking for documentation for service animals.

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What is the least costs for two adults?

Diane Hawkins | Jan 17, 2018
Brenda Henderson | Jan 18, 2018

It depends on time of year and what section you select. There are different prices for different places on the train.

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How long is the ride

Frank King | Sep 18, 2021
George Fine | Sep 19, 2021

Plan on four hours. Maybe half hour longer for early arrival

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Is open tomorrow sunday 27 dec?

Jairo Monzon | Jan 16, 2021
Debbie Thompson | Jan 17, 2021

Yes but calling is the best way to see if they have rooms

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When can I get any discounts for senior and military?

Brenda Everett | Jan 16, 2021
Elisa Groendyke | Jan 17, 2021

Yes

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What are the rates?

brenda holsinger | Jan 16, 2021
erik roberts | Jan 17, 2021

Roughly, you are looking at about $67 a ticket for adults. And about $47 for children over 2. My bad. Adult tickets start at $65. And children start at $40. Plus $6 parking fee. And if you want a lunch. It's about $12 a person.

Will you have the Christmas Train polar express ride this year? If so what are the dates?

Donna Helms | Jan 16, 2021
Venus Wilson | Jan 17, 2021

Yes but at half capacity.

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Can I bring my own drinks/ snacks? Any limitations?

Lori Watson | Jan 17, 2020
S Wright | Jan 18, 2020

Depends on the car you choose: there are open and concession cars with allowable policy. We were first class and meal/desert was included. With liquor available. Must be 21 an up! It depends on how much you want to spend.check the websites and choose what best suits your taste. You will enjoy!

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When will restoration work begin on Southern 722?

Jonah Snyder (Tweetsie12) | Jan 16, 2021
Trains and model trains productions | Jan 17, 2021

Sadly they have no plans to at this moment

Are reservations suggested?

David Vice | Jan 17, 2020
Bob Anger | Jan 18, 2020

I would get them ahead, they usually sell out fast.

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How much is a ticket from Cherokee North Carolina to Joliet Illinois? Can the train go that far?

Elizabeth Shamonski | Jan 17, 2019
Gilbert Breedlove | Jan 18, 2019

It's just a local tourist train

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Is this handicap accessible

Roger Pierce | Jan 17, 2019
Jolanda Dowell (Pete) | Jan 18, 2019

I didn't see any ramps. They might have a handicap entrance you should call

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How far away from Gatlinburg

Charles Evans | Jan 17, 2019
Scott Long | Jan 18, 2019

About an hour and 15 min depending on traffic coming through the park.

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If the locomotive is a steam engine, and it ran out of coal, what would we do?

Bonnie Hall | Jan 17, 2019
Alex Kirkman | Jan 18, 2019

Kind of a dumb question

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Where is the near hotel? So far all we got are restaurants , etc Really need motels, hotels, near the attraction

Janet Arbus | Jan 17, 2018
S.Barrett Overton | Jan 18, 2018

There is a Microtel and a Sleep Inn both within a mile or so of the train station. There are a handful of privately owned motels still in operation in and around Bryson City. Scenic View is one that comes to mind within walking distance. Air Bnb is abundant, and there are no shortage of cabin rentals sleeping 2 to 10 people in the area.

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Could not print tickets. Any way to get them?

Nikki Zirkle | Jan 17, 2018
Bob Farnsworth | Jan 18, 2018

I read that they are held at will call.

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Is train ride dog friendly

Kenneth Mcvicker | Jan 13, 2022
Tom Christenson | Jan 14, 2022

Service dogs only

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When will the trains start running for the 2022 session?

James Carter | Jan 9, 2022
Sarah Whittington | Jan 10, 2022

They are up and running now.

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Looking for a place that supports medical freedom, does this place let you decide if you want to wear a mask or not?

Nathalie Lu | Dec 26, 2021
Michael Gray | Dec 27, 2021

Yes!! They say masks are required but only employees were wearing.... except for about 4 people. No one said a word, gave a condescending look, or acted offended.

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Are dogs allowed?

Gloria Meyer | Nov 17, 2021
Toni F | Nov 18, 2021

Only Service dogs are permitted.

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Where is ‘Will call’? For train tickets.

Little Al | Nov 17, 2021
Tonya Thrush | Nov 18, 2021

This area is very visible ...signs are clearly marked. There will be a table set up.under a large white tent with employees. All you will need to do is give them your name. Tickets will be gi en to you and they will point you in the right direction as to the car you will be boarding. We were just there a week ago and had a wonderful time!

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Is the train ride wheelchair accessible

Sean Desfosses | Oct 18, 2021
Lloyd Sowards | Oct 19, 2021

I'm not sure, that's a better question for the RR.

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Is it running in November

Sandra Brown | Sep 18, 2021
Jassamine Redington | Sep 19, 2021

Yes. See their website. Polar Express for kids! Great train!

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Is there a Christmas time ride?

Jennifer Dowden | Sep 18, 2021
Elizabeth Brown | Sep 19, 2021

The tour guide on our summer ride told us that the entire community participates in festivities during the Polar Express. She said it was not uncommon at all to see grown adults shopping in their pjs in the grocery store.

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Is there smoking on the train?

Carlton Corbett | Aug 19, 2021
Debbie Maior | Aug 20, 2021

You cannot smoke or vape on the train. And they ask that people that do smoke or vape at the layover respect other people's space when doing so

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Is the train ride pet friendly?

Ricky Willets | Aug 19, 2021
LaDonna Cagle-Kristoff | Aug 20, 2021

No

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Is it air conditioned? If not is it a hot train to ride?

A Google User | Aug 19, 2021
RAY WRIGHT | Aug 20, 2021

The open air gondola had a very nice cool breeze blowing through it I think it was even better than the ceiling fans

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What is your cancellation policy?

Jane Ellington | Jul 20, 2021
A Ow | Jul 21, 2021

It's changed recently.

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My train excursion was canceled, no reason why, and not much of a notice, we booked a motel near by, and will not be able to get our money back for the room , on such short notice

Tammy Totemeier | Jul 20, 2021
michael breeden | Jul 21, 2021

When they changed trains ( steam to electric) on us, they emailed us the day before and told us the options. Reschedule or refund. We were on our way so we just took the train they had. A mud slide or anything could cause a closer, but they seemed to be good about contacting us. Double check your email folders.

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I want to do this with my mom, wife and son. My mother and I are both handicap. I myself depend on a walker to get around. Is there handicap accessible that we can ride?

R.G. Miller | Jul 20, 2021
Jabus Spires | Jul 21, 2021

My suggestion would be to call the GSMR and get advice. I can tell you that the car I rode on wouldn't be able to accommodate you. That said, maybe they can find a way.

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Are pets allowed?

Janet Wilson | Jun 20, 2021
Janie Hodges | Jun 21, 2021

No plus it is a 4 to 4.5 hr ride.

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Can you email me the Information I need about this trip please? Can you mail the Information to my home address below? Anthony Green 1765 Fielding Way Hampton,Ga 30228 1765 Fielding Way

Anthony Green | May 21, 2021
Charlie Dalton | May 22, 2021

You can find all of their information on their website: https://www.gsmr.com

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What is the cost for the train trip for 2 (Husband and Wife)? For example say we can spend a part of our Honeymoon experience this?

Anthony Green | May 21, 2021
Donna Fountain | May 22, 2021

We paid $99.00 per passenger it included lunch and a stop at the Nantahala Gorge rafting center.

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What time does the train depart Bryson City?

Janet Matthews | Apr 21, 2021
Rhonda Stuart | Apr 22, 2021

10:30 am

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What is a good inexpensive hotel nearby Great Smoky Railroad?

Lisa Wood | Apr 21, 2021
Kent Morrill | Apr 22, 2021

The Stonebrook Inn is nice, fairly priced for a 3 star place with breakfast.

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My mother can't walk very well or to far and I want to take her on this beautiful scenic train ride but I need to know if you have access for a wheelchair ?

Debbie Cale | Apr 21, 2021
Darrel Prescott | Apr 22, 2021

They not only have access but will take you right to your train car on a golf cart. She will still need to be able to climb the train car stairs though

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Will someone using oxygen be able to plug her oxygen in during the train ride?

Kirby Maram | Mar 22, 2021
Jeffery Browder | Mar 23, 2021

I didn't see any plug plug outlets on our particular rail car. However they may have that option on other rail cars. Sorry I couldn't give anything to go on.

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Also, what are your COVID protocols???? TY, Teressa}!{

TSUD 81 | Mar 22, 2021
Marsellis George | Mar 23, 2021

Yes limited

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Does the railroad have an interchange with another railroad? Yes or No?

Brian Falzon | Mar 22, 2021
Brad Clayton | Mar 23, 2021

Yes

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Was the great smoky railway closed in 2020 because of covid. Is it open know this spring and summer

James Topping | Feb 20, 2021
Ron Williams | Feb 21, 2021

Yes, it is open and running at half capacity for safe distancing. Go to their website for more details. We rode the train this past January 18th and had a great time.

Tickets are only available through December 2020. Will the train be operating Sunday, January 3rd? How about Monday the 4th? When will January be open for reservations? Thanks in advance!

Dale Perkins | Jan 16, 2021
Charles Oppermann | Jan 17, 2021

I would recommend calling. The online calendar probability isn't update yet.

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Is this pet friendly??

Kathy Kresge | Jan 16, 2021
Chris Smith | Jan 17, 2021

Like everyone else is saying only service animals.

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What I can't carry on the train?

Teresa Downey | Jan 16, 2021
Robert Ponder | Jan 17, 2021

.50 cal beretta I'm sure you will have to leave in your car along with the inlaws.lol it's all posted on their website, their pretty understanding. Have a great trip.

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Is the smokey mountain railway used for freight

michael Melton | Jan 16, 2021
Gerrit Hansen | Jan 17, 2021

No. Passenger only

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Do you have day trips for handicap person and how much?

Karen Sprinkle | Jan 16, 2021
Ken Englert | Jan 17, 2021

I was just there last week and saw handicap people waiting to get on the train. Not sure how it works but its definitely possible.

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How easily accessible are the restrooms during the train ride?

Sarah Riffle | Jan 16, 2021
Matt cernuto | Jan 17, 2021

Very.

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Is there a train ride with no layovers just the train ride only

Donna Hoover | Jan 16, 2021
Lisa Sage | Jan 17, 2021

No, there are only two options and they both have an hour layover.

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Do they schedule photo specials as I seen them do it but can’t find it any where on the website please answer as the time they usually do it is coming up

Trains and model trains productions | Jan 16, 2021
JRozlet | Jan 17, 2021

No, they do not. There is a "roaming " photographer that will be a part of your journey. I will say that GSMR is money well spent, the 3rd party vendor for photos is not. Not bashing the 3rd party, just use your phones and you can capture some great moments. Most car conductors will alert you to photo ops. GSMR is one of our MUSTS when coming home to the Smokies.

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Is the price of the train ride

Cheryl Stewart | Jan 16, 2021
Loren Russell | Jan 17, 2021

Prices may change. It would probably be best to check out tjeor website (www.gsmr.com)

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How long is the ride and where does it go?

Joshua Salazar | Jan 16, 2021
Mike Jackson | Jan 17, 2021

It's 4 hrs round trip it comes back where you left in Bryson it takes you across the fontana lake it beautiful looking down on the lake from the train car if you go get the open car they have food on the train and bathrooms

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Can small dogs ride

Debra Dupree | Jan 16, 2021
Debbie White | Jan 17, 2021

Not too sure, I would call

Can I move freely in the train with 1st class tickets?

SGT Tom Bailes | Jan 16, 2021
john pfluger | Jan 17, 2021

You'd want to check with them, but I expect so.

I have 1st class tickets for OCT 25th. Can I move about the train to get to the open air car?

SGT Tom Bailes | Jan 16, 2021
Kinel Ozoa | Jan 17, 2021

Not that I'm aware of. Just access to bathrooms for my trip. No moving about cars.

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Im trying to contact someone with the 00 number listed but all options go to a voicemail. I have left a message 3 days ago and have not reiceved a call back regarding train tickets for June 28, 2020. Is there another phone number?

Sarah Milnor Nipper | Jan 16, 2021
john pfluger | Jan 17, 2021

No ideas. I wonder if it likely still being off season they aren't checking their messages?

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Can a wheelchair get on train

Tam Estabrook | Jan 16, 2021
Ted Stone | Jan 17, 2021

Can a 70+ year old man in a wheelchair ride the Nantahala Gorge 4 1/2 hour train trip?

Question, which is better steam or diesel? And which package is the best for a couple looking for a relaxing trip? Best place to get a room?

Yolonda Walker | Jan 17, 2020
Rodney Moody | Jan 18, 2020

Our train had both...diesel engine at one end of the train and steam at the other. No noticeable difference. It was a smooth, relaxing ride. So the diesel pulled us to Dillsboro, NC and the steam pulled us back to Bryson. It was a long train and they dont turn the train around. They just let a different engine pull the train in each direction.

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how much are tickets

rickey Buck | Jan 17, 2020
Stacy Collins | Jan 18, 2020

There are military discounts also!!

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Can u purchase a shirt in the gift shop

Christy Derr | Jan 17, 2020
Thomas Sawicki | Jan 18, 2020

With your train ticket you also get free admission into the model train museum

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Is there a wine train?

Cheryl Furdos | Jan 17, 2020
Christine Foster | Jan 18, 2020

Nope

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How much does it cost to ride the Polar Express 3 adult and one 9 year old

Tessa Morton | Jan 17, 2020
Jimmy G | Jan 18, 2020

The most expensive is Steam First class 91$ per Adult + Child (2-12) 67$ = 340$ + tax. The cheapest is Off Peak 42$ per Adult + Child (2-12) 28$ = 154$ + tax.

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How long is the train ride

Keith Watson | Jan 17, 2020
Kevin Boylan | Jan 18, 2020

4 or 4 1/2 hours depending on which ride you take. There is a 1 hour layover in the middle of the ride

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Do they serve alcohol???

Ted Malone | Jan 17, 2020
Jimmy G | Jan 18, 2020

Yes sadly so! Cans & Bottles.

Do I new to brought the tickets printed

laura fuxench | Jan 17, 2020
Matt Smith | Jan 18, 2020

You pick up the tickets at the Depot.

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When purchasing moon shining tasting is it an open or enclosed ride?

Katina Williams | Jan 17, 2020
Charles Gray | Jan 18, 2020

Enclosed

Are there any train rides in nov 22 to 26 we be in smokys?

Dennis Sink | Jan 17, 2020
Nancy Allen | Jan 18, 2020

The regular train rides are great but don't do the children train rides. They suck for the amount of money you pay and the limited amount of time you get to stay in the children's play area. Some of the stations were closed and lines were long. My grandchildren were very disappointed. Plus the prices for the adults, for which there was nothing to do except spend more money and eat, was way too expensive. They need to rethink their pricing amount for adults. I will not take my grandchildren there again for any specialty rides until they revamp their prices. Just not worth the cost versus value.

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Statement on coach bookings says Pee Wee car has 39 seats available. What is Pee Wee car?

Dennis Miller | Jan 17, 2020
Gil Newell | Jan 18, 2020

The term pee wee at the Smokey Mountain Railroad refers to the length of the car, it's not very noticeable but its shorter.

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Is there a smoking area?

leslie marshall | Jan 17, 2020
Tommy Spellman | Jan 18, 2020

The train stops in the middle where you will have time to smoke, the ride we went on was 2 hrs out and 2 hrs back.

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Do you have to have a reservation. I am thinking of going Sunday. Will it be crowded this time of year

Denise Smith | Jan 17, 2020
Ms June | Jan 18, 2020

Always make a reservation.

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are pets permitted

Jerry Stemmler | Jan 17, 2020
Keith Kennedy | Jan 18, 2020

I am sure just service dogs are allowed

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How you check your reservation

Jerry Brogan | Jan 17, 2020
Ralph Yingling | Jan 18, 2020

I called them from the website's number listed.

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Were you go to check your reservation.

Jerry Brogan | Jan 17, 2020
Edward Mcgrath | Jan 18, 2020

I just kept the email that they sent on my phone

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Is the train power chair accessible? My Husband can't walk .

Debbie Hall | Jan 17, 2020
Dan O'Sullivan | Jan 18, 2020

I would call and ask as they wonderful and do there very best to accommodate you.

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How much walking is involved? Getting on at train station, NOC, and on return at Bryson City. My walking ability is limited, please tell me what to expect.

James Kloha | Jan 17, 2020
Patrick Rekczis | Jan 18, 2020

It depends on which train ride you choose. The Tuskegee takes you to dillsboro, where you get off and walk the town. You can choose to stay on the train for this time. Dillsboro is a very quaint small town located on a slight hill. There is quite a bit when you first get off the train, or within the main road. At the station in Bryson city, they were using golf carts to trolley people to and from the train, but not in dillsboro. There is 3 to 4 steep steps to get up into the train.

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I am planning a trip for the polar express with my boyfriend and was curious if there are best seats for 2 and if a specific car is better

Alexis Naylor | Jan 17, 2020
Kyle Ross | Jan 18, 2020

My wife and I chose the car with air conditioning and drinks provided (I can't remember the exact car/package name), but we were glad with our choice. It wasn't the most expensive one, but was better than the open-air car. The nice thing is you can still roam throughout the cars (including the open-air car to get great pictures without the glass of a window). Just my 2 cents :) happy deciding!

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Would the 2nd wk in Oct be good for fall foliage?

Daniel Perry | Jan 17, 2020
Rebecca Pruitt | Jan 18, 2020

If you want the full effect of fall in the mountains, the best times would be between the first and third weeks of october.

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Does the train have a bathroom on board?

Kimberly Embry | Jan 17, 2020
Bruce Crawford | Jan 18, 2020

Yes

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Which cars have windows that do Not open. We do not want to breathe the smoke due to allergies

Dick Gorkes | Jan 17, 2020
[email protected] Navysquid | Jan 18, 2020

1st class dining cars

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Do u have veteran discounts

Rick Lamb | Jan 17, 2020
Bob Anger | Jan 18, 2020

Yes they have veteran discounts.

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When did you close? Have tried to call all day, left messages nobody answering, no emails & no call backs. Making new plans for vacation now.

Penny Freeman-Onosa | Jan 17, 2020
Charles Carpenter | Jan 18, 2020

Ordered online.picked a day and what type of adventure. Paid online and picked up tickets at the Depot. Day came and easily picked up tickets.

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Can you bring a car seat and stroller?

Shannell Baughman | Jan 17, 2020
Sporadic Travels | Jan 18, 2020

Yes, you can!

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Does the train have bathrooms

Phyllis Guinn | Jan 17, 2020
Thorsten Bachner | Jan 18, 2020

Yes you have restrooms on the train

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Is there cell service on the trip to Dillsboro? Service while on the train, with verizon.

Kevin Hardy | Jan 17, 2020
Stacey Thrasher | Jan 18, 2020

Yes you have service, you just can't hear if you make/receive a call on the train.

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How much for two people on Fall trip in October. Would love to see the leaves turn then I've wanted to do this for along time now.

Deborah Johnston | Jan 17, 2020
Amy Morgan | Jan 18, 2020

It depends on which train car you book to what the price is per person.

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What exactly is Crown Class

Cynthia DuBose | Jan 17, 2020
JD Hogan | Jan 18, 2020

Crown class is the middle tier ticket. It does not include the meal like the first class ticket. The car has a/c unlike the coach which has windows that open. The crown class has tables between chair groups which is a little more comfortable. Hope this helps

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Which is the better trip? The gorge or the river excursion that stops in Dillsboro?

Rex Lowe | Jan 17, 2020
Tommy Lowe | Jan 18, 2020

I agree with Randy Smith about the knee room issue. I like both excursions, didnt care for the stop over in Dillsboro.

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If I buy tickets in advance, what is your policy if I , last minute change dates or cancel

Karen Cornwell | Jan 17, 2020
Ruth Anne Brown | Jan 18, 2020

Call and ask or go to the website

Do they have lockers to put items in before loading train

Lane Kirk | Jan 17, 2020
Mark Hall | Jan 18, 2020

No locker just take what you think you'll need and parking lot is just across the street maybe 800ft

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How can I buy stuff from the gift shop

Debbie Danielson | Jan 17, 2020
April Runkel | Jan 18, 2020

They walk you through the gift shop after the train ride.

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Will there be a moonshine train ride or beer train ride on May 28? The only ride showing right now is the morning ride.

Mary Arnett | Jan 17, 2020
shameless boswell | Jan 18, 2020

U can also call. They can answer ur questions that way too.

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Is there a doggy day care best the train depot in Bryson city?

Maureen Boyce | Jan 17, 2020
Rafael Cortes | Jan 18, 2020

I not aware of that activity.

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Do they allow school buses or greyhound buses to park?

Brian Falzon | Jan 17, 2020
Jack McKinney | Jan 18, 2020

They have a huge lot.

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Are small dogs allowed to ride the train?

Diane LU | Jan 17, 2019
Roy Smith | Jan 18, 2019

No

Does anybody know when an updated train schedule will be on the website? I'm planning my honeymoon for early May, 2019.

Dana Roper | Jan 17, 2019
Roy Smith | Jan 18, 2019

A quick call should get you an answer....they have pretty good customer service

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Does the trains run in April during the weekdays?

Suzanne Szott | Jan 17, 2019
John Acree | Jan 18, 2019

Yes you can book train rides. Check out their website, they offer some pretty nice ride options.

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When can I call to make reservations for the steamer in May of 2019? I would like to get on the lunch or dinner ride. Thanks Dave Robinson

David Robinson | Jan 17, 2019
Arthur Hall | Jan 18, 2019

Yes you can call to make reservations.

how much does it cost

Ruth Ferebee | Jan 17, 2019
Amy Jackson-Yancy | Jan 18, 2019

Depends on what car you ride and if you have any discounts, $50-120... AAA or military discounts and open car or non open air.... I choose open air unassigned seating for my family in early October....it was beautiful and out railcar only had about 20 people so we had a whole bench for the 4 of us...bench could hold 12-16 people

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Can I bring my dog onto the Open Air Gondola?

Catherine Dodson | Jan 17, 2019
Tino Medina | Jan 18, 2019

No, not unless its a legitimate service animal. Not a therapy dog or an emotional support animal only a certified service dog

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What happened to the route that took us from Dillsboro to the all the way to the top and return to Dillsboro.

Debbie Dawson | Jan 17, 2020
Jonah Snyder (Tweetsie12) | Jan 18, 2020

It's still operational, but Bryson City is now the point of departure, with the train running to Dillsboro and back.

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How much to ride the open air car

Crystal | Jan 17, 2019
LaMarr Hess | Jan 18, 2019

It will just be a little colder right now plus the sun will be down by the time you return.

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Can I bring my little dog?

Carol Johnson | Jan 17, 2019
Robert Hoven | Jan 18, 2019

I believe no pets on trains

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on the website it says closed on thursday but the still dale tickets for thursdays are they open or not?

Amanda Lucus | Jan 17, 2019
Steve Saunders | Jan 18, 2019

I agree, call them. I do not think the website is necessarily up to date.

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Can you buy tickets upon arrival rather than online?

Amanda Lucus | Jan 17, 2019
Tino Medina | Jan 18, 2019

Yes, but they sell out fast so you might miss out. Get them online the night before

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Can you ride train week of Nov 21st through 27th. Not be on polar express? Just want to ride eat lunch

Mary Renard | Jan 17, 2020
Jonah Snyder (Tweetsie12) | Jan 18, 2020

Yes, you can in fact! The Polar Train runs later in the night, but the normal excursion train still runs first thing.

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How about restroom facilities?

Da Hicks | Jan 17, 2019
Amy Jackson-Yancy | Jan 18, 2019

At the depot there is serveral... the ones behind the depot are okay but tiny...as a bigger girl its rough to get in the stall the door is only like 2 inches from toilet...there are restrooms on the train but I did not use them so I cant tell you about them other than they are there

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Is the train running in may

Pam Garrigan | Jan 17, 2019
Tino Medina | Jan 18, 2019

Yes. The schedule is on the website

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What is the phone number

Lou Jenkins | Jan 17, 2019
Lynn Thomas | Jan 18, 2019

Don't know I'm sure it's on the website

How much does it cost to ride in engine and pull signal?

Carol McCrite | Jan 17, 2019
Paul Hoekstra | Jan 18, 2019

Sounds expensive but fun. Who wouldn't want to toot the horn.

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Is the train hard for handicap to climb on to?

Jim Loughran | Jan 17, 2019
Tino Medina | Jan 18, 2019

You do have steep stairs so it depends on what your limits are. The crew are very good at helping but again, there are limits

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How much is the nantahala gorge rude

Lisa Loveless | Jan 17, 2019
Casmor | Jan 18, 2019

At the time we used it was $51 for couch. Narrator car is $61. That's with out taxes.

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do we need to reserve tickets in advance?

Mary Bryant | Jan 17, 2019
Germaine Comer | Jan 18, 2019

I would recommend purchasing in advance.

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Do trains run seasonally. If so, when.

Sandra McCauley | Jan 17, 2019
Kevin Wilson | Jan 18, 2019

https://m.gsmr.com/index.php?q=train-schedule This might help

What are the times of the train runs

Connie Hysmith | Jan 17, 2019
Jolanda Dowell (Pete) | Jan 18, 2019

10:30am is start time

Do they cancel trips due to weather conditions?

Jane Tibbitt | Jan 17, 2019
Naomi Iorga | Jan 18, 2019

No they dont cancel....when I went it was a rain storm and some mud and fallen trees covered the tracks but they didnt cancle, there was just a delay until they cleared the tracks.

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How much does it cost to the ride And what are some places to stay over

Lorrie Reid | Jan 17, 2019
T Squerel | Jan 18, 2019

Its an out and back trip with an hour layover. I think our tickets were 60.00 each. We stayed in Bryson City.

What are the prices and times of the trains on Tues.th 21, or 22 or 24th of Aug.

Marcie Walkowiak | Jan 17, 2019
Suzanne Upfield | Jan 18, 2019

Yes , or call if unsure of times and trips. It was so nice.

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How far in advance do you need to purchase tickets?

Lori Pursifull | Jan 17, 2020
Jonah Snyder (Tweetsie12) | Jan 18, 2020

You can book your tickets when you get there, but it is recommended that you book tickets in advance, as they tend to sell out fast.

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Which town is smoky town is in

Motaz Gharib | Jan 17, 2019
Kevin Wilson | Jan 18, 2019

Bryson, great little town , lots to do besides the train.

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Is this trip good for va person in a wheelchair?

Joice Winslow | Jan 17, 2019
Tino Medina | Jan 18, 2019

There were a couple when we went. They had assistance gettung in and out of the train, were able to walk some so im not sure on to what extent it would work

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Is there a discount for seniors? What is the age limit to be considered a child?

Aron Brumm | Jan 17, 2020
Jonah Snyder (Tweetsie12) | Jan 18, 2020

Yes Sir! There is a Senior Discount I believe. Just go to the GSMR's Webpage, click on “Hot Deals” Page under the “Ride with Us” tab, and there will be a list of discounts for seniors, veterans, etc... In terms of the child age limit, the child prices are for kids 2-12. Kids under 2 are free.

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Can you bring a small backpack with water.

Sherry Clark Baran | Jan 17, 2019
Jill Turner | Jan 18, 2019

Yes, but coolers are not allowed. Actually both my sister and I carried a backpack with our lunches in them. There is a concessions car as well.

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Riding in on a Harley, do you have a round trip adventure ? Where does it start ? Really want to do a train trip while we are there

BRIDGET JORDAN | Jan 17, 2019
Scott Michael Holbrook | Jan 18, 2019

It's a great train ride leaving from Bryson City about an hour to an hour and a half you arriving to Dillsboro North Carolina where you'll have an hour-and-a-half layover and then you board the train heading back to Bryson City beautiful views of the mountains great little city and Dillsboro nice trip worth the money

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Riding in on our Harley, need to have round trip. Do you provide that? If so please share

BRIDGET JORDAN | Jan 17, 2019
Gerald Macy | Jan 18, 2019

The train goes back where it starts

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What is the price

David Bray | Jan 17, 2019
Jill Turner | Jan 18, 2019

Each car has a price. The open air gondola was $51 adults, kids 2-12 $29, under 2 is free. Those are the last three cars. Closer to the front is more. Check their website.

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When should we arrive for our train ride

Sharon Lavoie | Jan 17, 2019
Ken C | Jan 18, 2019

They recommend an hour early so everyone can board the train. Our train had about 20 - 25 cars so lots of people boarding.

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How long does the train ride last.

mex700 G | Jan 17, 2019
Alicia McClellan | Jan 18, 2019

The one we took was a 4.5hrs with a 1 hr layover at the outdoor center

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Will my train ride be delayed if it rains ?

Naomi Iorga | Jan 17, 2019
Michael Maher | Jan 18, 2019

It rained while we were on our last trip. Didn't delay it.

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Is the train that goes to Dillsboro handicap accessible?

Connie Broyhill | Jan 17, 2019
Eli Hyatt | Jan 18, 2019

They all are handicap accessible and they still do stop at Dillsboro.

Is the round trip 4.5 hrs? Can you take snacks on the gondola train? Can you purchase tickets there?

Paul Cowles | Jan 17, 2019
Michael Maher | Jan 18, 2019

It is round trip 4-5 hours. People had backpacks and snacks with them. There is also a nice concession car with AC where you can purchase snacks. There is a parking lot with attendants at the depot, and you pay $5 for parking, and then enter for your ticket.

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Are there any theme based train rides this summer, like the wizard of oz a few years ago?

Sandie Frattura | Jan 17, 2019
jostr s | Jan 18, 2019

Saw no info at the station. was there a month ago.

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Is the open air engineer ride have seats and what kind

deborah panuccio | Jan 17, 2019
Ian Hettenhouse | Jan 18, 2019

Bench seats on the open air car.

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Where does it go is there a map of the route

Jane Sharon | Jan 17, 2019
LaWanda Anderson | Jan 18, 2019

Yes, what Mr. Wasser says! Great trip - I hope you enjoy your time in Bryson City!

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Where does the train go? Town at turnaround?

Stephen Lindley | Jan 17, 2019
Allen Howard | Jan 18, 2019

It goes to the end of a run, stops, detaches the locomotive, moves it to what would have been the back end, hooks up and heads back the same track. On the way back, they stop for a short time at the Nantahala Outdoor Center.

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Are we allowed to take snacks and or drinks on the train ?

greg oneal | Jan 17, 2019
David Medlin | Jan 18, 2019

No unfortunately not. The food car is well stocked. Most tickets come with a refillable tumbler that can be refilled in each car. Yes, there are plenty of restaurants within walking distance or sight of the train depot. I've personally eaten at every place in Bryson City. The food, atmosphere and service is second to none. With so many choices and price points there's a little for everyone. Parking is easy, local shops along the walk, lots to see and do. If you need accommodation while there, I would highly recommend River Bend Lodging. Very nice, clean, family owned and operated, the only place in Bryson City that's actually on the river. You can fish from your room. Either way, you can't go wrong, hope this helps, have a safe trip.

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How far of drive from gatlinburg?

Sue Keeton | Jan 17, 2019
Nichole Morris | Jan 18, 2019

Depends on where you are coming from. Try Google maps

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Where does the train take you?

danielle pelham | Jan 17, 2019
David Medlin | Jan 18, 2019

You have the Nantahala Gorge trip which drops you off for a brief 45 min stay at the shops where rafting and toobing are done, or the Dillsboro shopping and eating trip with the 1 hr 45 min layover. This trip passes the train wreck and bus crash sites from the famous movie The Fugitive. Great scenery with local information from a guide on each train car. Worth the trip.

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Can you catch the train in Johnson City to Bryson n back for day excursion. Where do you get tickets for this trip

Dnana MoaScott | Jan 17, 2019
David Medlin | Jan 18, 2019

No, sorry. Trains leave from and return to Bryson City. Their website has ticket sales, prices, trips, schedule, class of car etc. The train depot, which is located at 45 Mitchell St. Bryson City NC 28713 is where you pick up the tickets. It's beside the train so it's easy to find. Every train ride comes with a ticket to the train museum. Hope this helps.

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I am disabled in a wheelchair do you have a way to handle this to ride a train.

Gary Watkins | Jan 17, 2019
Brenda Henderson | Jan 18, 2019

It is wheel chair accessible.

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My son want know if he can get in steamer train see inside and pull horn if possible ? Thank

Daniel Johnson | Jan 17, 2019
Lee Christian | Jan 18, 2019

You will have to call and ask.

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So how far is Bryson from Banner Elk? We have a wedding in June in Banner Elk and would love to take my husband on the train ride?? Thank you

Rosemary Grant | Jan 17, 2019
Never Ender 2113 | Jan 18, 2019

Distance Between Bryson City, NC and Banner Elk, NC  137 Miles or 221 Km Takes about 2 hours 39 mins

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how much to ride gorge trip

Nuclearsyatt | Jan 17, 2019
Jennifer Bassett | Jan 18, 2019

Adult prices start at 51 and children start at 29. All depends on when you go and what train car you ride in.

How much will it cost to plan a 14 person trip in an open car? And how much advance notice do I need to give?

Donna Redfern | Jan 17, 2019
David Medlin | Jan 18, 2019

Best thing to do is check out their website and call to plan your trip. Reason I advise this is because with the number in your party and the cost of tickets, it might be the same price or close to renting the caboose. The caboose is a flat rate and the only car you can bring your own food and drinks if you wanted. More private setting. Open car tickets are the least expensive. Depending on which trip you take and what they have available will probably dictate timing issues for you. Good luck and have fun, hope this helps.

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If we pick an open air car and it starts to rain during the trip is there sufficient cover above us to where we won't get wet?

Matthew craig | Jan 17, 2019
MTN N | Jan 18, 2019

Matt, I'm not sure because we road in the dining car. I'm sure that you would have plenty of cover. Plan ahead and enjoy a great train ride. Try and ride the steam train.

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Is june a good month for the great smoky mountain railroad senic tour

Domingo Codner | Jan 17, 2019
Jackie Haynes | Jan 18, 2019

Yes any time is good

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Are the open-air cars available in late December?

Jeremy Cline | Jan 17, 2018
Judy Braxton | Jan 18, 2018

No open air cars. All coach type cars. Depending on which class you choose there are chairs in coach. 1st class has more room and comfier.

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How long is the polar express ride?

Chris Corral | Jan 17, 2018
Jackie Haynes | Jan 18, 2018

90 minutes

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Can I take a small dog on the train?

Gary Blake | Jan 17, 2018
Jimmy Holmes | Jan 18, 2018

I don't know about taking a small dog with you on the train at Smoky Mountain railroads but you can get on the computer and find their website it's Smoky Mountain Railroad. Com they should have phone numbers on there that you can call and get information

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Do you have handicap facilities for someone in a wheelchair?

Lisa Mitchell | Jan 17, 2018
Bob Hasselbach | Jan 18, 2018

Is the train accessible with wheelchair

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What is crown class crescent?

Dianna Teel | Jan 17, 2018
Richard Lovett | Jan 18, 2018

There were three classes of ticket during the solar express we were basically coach. Bench seats in an open air car. The other two classes were more comfortable (leather seats) with the top class having AC. I do not recall what the other classes were called

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