Central Arizona Shelter Services (CASS)

Category: Homeless service in Phoenix, Arizona

Address: 230 S 12th Ave, Phoenix, AZ 85007, USA

Phone: +16022566945

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Jahson Hommy

Oct 6, 2022

Rapid housing

Mary Martinez

Sep 29, 2022

Only place to stay at if u need shelter but not to long ....

Tina Peters

Sep 16, 2022

It's a great place that is helping people but it's not a safe place to work

Some One

Sep 14, 2022

My stepson is mentally ill and the place that he's at may be sending him here. I just had Bell go off. Looking at the reviews, and now any reviews on Google, I see 4 and 5 star reviews form people that have submitted reviews for other places. When somebody post to four or five-star review and they have 80 reviews of other places, there might be a good chance they are not homeless. Or maybe they just became homeless? But I would suggest anytime you check out a review on Google to click on that person's name and see what else they were viewed. One 5 star is from a staff member, well of course they will submit a 5 star review. I don't know alot about this place, but you should check out the person that is leaving a review by clicking on their photo.

Thanks! Your review is awaiting moderation.

Questions & Answers

Do you help with tow yard fee for my vehicle is there a program that can help

YAYA Bda1 | Oct 6, 2018
Marc Washburn | Oct 6, 2019

No but if you have a lien on your vehicle like from a bank. You can sign a promise to pay and get your vehicle back as long as it was not impounded by the police. In arizona it's against the law to harbor mortgaged p tg property.

Is there any way me and my girlfriend can go in and get help ? And what will we need and what can we take 😢

Virginia Aguilar | Oct 6, 2018
steven steven | Oct 6, 2018

Come as you are. The earlier the better. You don't need to bring anything

do you have beds...im 44 yr women had to leave a boyfriend in California

Loli Paz | Oct 6, 2018
steven steven | Oct 6, 2018

Just come as early as possible.

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I just became homeless, have a full time job that I'm trying to hold on to. When is the best time to come.

Regina Levario | Oct 6, 2018
Travis “Traveler” | Oct 6, 2018

Don't... This place will make your life worse than it already is. Getting services is a full time job here. Thats if you don't get sick or stabbed by some crazy psycho here. Staff and mrsa infections run ra pant as well. Find a family member or a friend to help you for a bit.

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are there any transgender or LBGT friendly places fer an young adult who is recovering from an accident to go to

Poison Ivy paranormal Investigation | Oct 6, 2019
Mark Barnett | Oct 6, 2019

I would not consider it When decided to do some volunteer work I thought that CASS would be an ideal place to volunteer with. And I was rather appalled by the behavior of the staff not only towed each other but also towards the very people that they are supposed to be watching our for man handing

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Do they take couples

Ciera Martinez | Oct 6, 2018
Martin Holden | Oct 6, 2018

Not as such. They accept on a first-come-first-served basis. While they serve both men and women, it is important to keep in mind that beds become available at different times for each as men and women sleep in separate areas.

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I need help getting my social security card.i have absolutely no identification other than a copied paper of my ssc.and im having trouble getting hospital records because I have no id.Can you help me?

ashlee jasmine | Oct 5, 2020
Cristy Carlson | Oct 5, 2020

Please be at cass homeless shelter in the mornings 7:30- 11:00 n 12:30 to 4:00 Monday through Friday an they can help you get wat ever documents or anything u need like ur I'd an xcetera

I have a friend that has no place to go do u have a available bed. And wat does he need he can be there early

Anna Archuleta | Oct 6, 2019
Elflord McGeek | Oct 6, 2019

Go early and speak to someone

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What time can you pick up mail

Naia Potts | Oct 6, 2019
Elflord McGeek | Oct 6, 2019

Mon thru fri 8 to 11 and 1 to 3.. There r exceptions but check with them on that..valid exceptions.

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Me and my boyfriend are homeless do you guys have beds for couples, we've never been in this situation what do we need to do :'(

Allie Arrieta | Oct 6, 2019
Sean Douglas John | Oct 6, 2019

They have men's and women's beds but they are separate.

Do they help seniors get in housings quick that is homeless

Kimberley Stokes | Oct 6, 2019
irving Wilson | Oct 6, 2019

I believe the quickest it would be would be 30 to 90 days

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All I'm looking for is a place to stay while I find a job save money and rent an apt is that something they can help with ?

Angel Arias | Oct 6, 2019
Nakeyla Thomas | Oct 5, 2021

Yes they give you 90 days. But if you find employment within those 90 days and haven't gotten approved for an apartment yet or your having trouble finding one, they'll give you an extension as well as help you find housing. Once you get approved they'll help you with 500 towards your move in costs. It might not be where you want to be, but it's truly a BLESSING ! They also have other services that'll help you get on your feet as well ( job search, medical, deposit assistance, etc. )

Do help women who need to find a place to sleep and possibly be able to help.get there own spot

Christine Montez | Sep 5, 2022
Josh Anon | Sep 5, 2022

Yes, there is a housing plan program.

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I have a friend that needs a place to sleep and eat , needs help with a place to live at, but he has a dog with him an you help him please

Monica Rodriguez | May 8, 2022
Tru “Silver Bacc” Pain | Jun 7, 2022

ƈǟֆֆ is a good place to go sit down and talk to them and they will point you in the right direction

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when does the mail open from

Green Apple | May 8, 2022
Lisandro Cruz | May 8, 2022

Mail goes out every morning

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We're do people asleep at Cass now that the COVID-19 is out

Lady Ace | Oct 5, 2021
Brandon Smith | Oct 5, 2021

They sleep in the shelter buildings on mats and bunkbeds

Can I get Free dental care in Phx thru C.A.S.S.

Wilma Bond | Oct 5, 2021
Pastor Don Green Jr | Oct 5, 2021

Yes

What is the address that the homeless can you get their mail

Tammy Mcauley | Oct 5, 2021
David Chapman | Oct 5, 2021

232 s 12th ave Phoenix, AZ 85007

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Does cass help you get food stamps?

Dobbins Alexander | Oct 5, 2021
larry martinez | Oct 5, 2021

There is a DES office on the campus.

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Can you stay there and get a job and go to work im not looking for a drug program

Ronald Smith | Oct 5, 2021
Natupki | Oct 5, 2021

Mhm, yep

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Do you help people find jobs

Melanie Pryor | Oct 6, 2019
Ernesto Lugardo | Oct 6, 2019

They will help you get a job.

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I need shelter for my daugther and myself where do i start at to get into one.

Rita Acuna | Oct 6, 2019
ahl ma ahs | Apr 8, 2022

reviews are bad on shelters for famines. me n my kids need somewhere yo go. we hv no car

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When I went there they didn't have bathroom m I have potty all time due to stomach disease...? I had to leave y no porta potty?

Vicki Hoffman | Oct 6, 2019
Jimmy Crackorn | Oct 6, 2019

They don't have a public restroom. You have to be admitted to use their restroom in the shelter. They have numerous restrooms and bathrooms to be used. The easiest to use would be in the Welcome Center, outside the gate. Before 3 PM, no one outside of level 3 is allowed in the shelter. Only after 3 PM.

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Can myself and my 3 children come get some help i just moved from another state

Nikole Morris | Oct 6, 2019
Davidb Slow e Motion | Oct 6, 2019

Nicole, I am so apologizing for this, i wasn't able to gather more accurate imformation. You might better off looking into family shellter for mothers with children

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I have a dog, she is crate trained and i have a cage for her. Is there help for us?

Cassie Patterson | Oct 6, 2019
Elflord McGeek | Oct 6, 2019

Maybe you should go to the info center and ask.

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Hello does anyone know when they do or have The Homeless Court??

Danielle Campos | Oct 6, 2019
Ray Walker | Oct 6, 2019

Never heard of that..(NO)

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Will des be on property today

Jessica Whatley | Oct 6, 2019
Catherine Geriba | Oct 6, 2019

DES is on property in the LDRC building from 8am to 5 pm Monday through Friday. You must go to the counter and sign up then wait for your name to be called. However, don't expect a wait like other DE$ offices, it's a very quick process at this particular site. Good luck!

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Can I bring my dog?

Renee Corbin | Oct 6, 2019
Trelmix 1 | Oct 6, 2019

Only if its a service dog

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How do i get ther

Alex Erivez | Oct 6, 2019
Catherine Geriba | Oct 6, 2019

Depends on where you are now and what your resources are! Please give some idea of same

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Is there any vacancy for a mother and four children

Carissa Hardy | Oct 6, 2019
Judy Abel | Oct 6, 2019

Try umom's

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Do they give I'd vouchers today?

Amanda Perez | Oct 6, 2019
Blake Alexander (That's da guy!) | Oct 6, 2019

Be there early, befor 8 prolly because they only do it in the a.m. as far as i know

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I have a friend who is homeless right now. He is in desperate need of help. What can he do to get help here?

Chelsea Nevayaktewa | Oct 6, 2018
Eric Elliott | Oct 6, 2018

Go to the welcome center. Also try Teen Challenge if he has addiction issues.

Do you have Mary couple rooms for married couple and I am 5 months pregnant with 5 babies me and my husband are married

Missy Hildenbrand | Oct 6, 2018
Patti Bessey | Oct 6, 2018

No they do not or not for families i lived there awhile back one side for men on side 4 women then the parking lot for people who don't want to stay inside then a building for men only but there's your answer

Are open today

magdalena campa | Oct 6, 2018
Melissa Strough | Oct 6, 2018

Magdalena honestly you probably shouldn't come here but as the last option there's 500 plus people, all on the street, there's fighting, cussing, drugs and alcohol. Not many people have a chance without a job....I pray to find somewhere to live soon....

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Is this a one day shelters

Antoinette Vassar | Oct 6, 2018
Nikki Joy Creations | Oct 6, 2018

No. You can stay for four months. They will help you get a job and an apartment.

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Can you sleep with your spouse

Angel Dun | Sep 28, 2022
Mary Martinez | Sep 29, 2022

No men on one side and Women in the other side Same building...

What time do have to be there to get a bed

Robert McElhose | Sep 5, 2022
Darlene Scaggs | Sep 5, 2022

We start taking in clients for beds at 6pm. Best to be in line early like 5pmish

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Is there a # that I can call and talk to an actual person cuz I'm about to end my life if the automated phone askes if I have Trac phone again I need help finding someone pls he might die today or tomorrow I just want him to I love him and hug him

Edward Telles | Sep 5, 2022
Josh Anon | Sep 5, 2022

Suicide prevention is your best bet. You will have to visit Cass for intake if you need a bed.

I'm a homelessDisabled person in Texas I have no support out hereI'm willing to take my last little champ chain to catch a bus to come out thereFor some helpOr can you help me get out therePlease

Raymond Smith Sr | Sep 5, 2022
Julie Sanchez | Sep 5, 2022

Raymond, Shelters here are all overcrowded. You will end up living in a tent outside the shelter trying to get in. I know of only one Mens Shelter and it is very difficult to get into it due to the amount of people in need. You should not use all that you have to come here. Please remember that we are in the absolute hottest time if the year with major monsoons. It is very, very dangerous to be on the streets this time of year. We can easily go over 115 degrees for days on end...

How can I go about getting a hotel voucher? Is there one, how do I know if I qualify ASAP. I am homeless and need shelter asap

Cynthia Ramos | Jul 7, 2022
Edward Bergman | Jul 7, 2022

No vouchers...you can stay on the girls side at CASS. While here you can apply for benefits that will help you get in a place eventually. They have beds available in the ladies gym. No instant fix from homelessness

Can you get discounted bus passes

kathy stryski | Jun 7, 2022
Dale Hunt Sr | Jun 7, 2022

I've heard Andre HOUSE is.

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I have a uncle that is homeless n can use help , how do I get him off the streets

[email protected] Blanca1499 | May 8, 2022
george fernandez | May 8, 2022

Take him to a shelter

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Do you accept used clothing?

Ann Swanson | May 8, 2022
george fernandez | May 8, 2022

Yes

I'm in Columbus Ohio I don't have a way there and if I do go is there a promise I get a slot...as well I had close friend Tim Barnett who went there and he spoke highly off it

Zek Yusuf | Apr 8, 2022
Killer J0ker bts | Apr 8, 2022

Never any guarantee of a bed

What hours do I have to show up to get a bed? Do they close finding beds at a certain time?

Missy Day | Mar 9, 2022
Nairshea Sterling | Mar 9, 2022

It is first come, first serve. They start taking clients at 7:30 AM, so lining up before then is best. It really depends on how many beds open up the night before, so there's no concrete answer. If you cannot get a bed in the morning, lining up after 8 PM to 10PM can be an option but is even less of a guarantee of placement.

Can I get a birth certificate

Lonnie Castrillo | Feb 7, 2022
Nairshea Sterling | Feb 7, 2022

At the welcome center from 7:30 to noon, Monday through Friday. If you were born out-of-state, the Andre House on 11th Ave and Madison will likely be more helpful.

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why is my drivers licene enough for me to get my mail

Jonathan McCoy | Dec 9, 2021
Lee Craven | Dec 9, 2021

I believe it's because it's a homeless shelter which has a rule that the campus ID is what is required to prove you stay there.

Is a private room available for a single female with no children, or how many persons are sheltered per room?

Robert Hoss, Jr. | Nov 9, 2021
Disgusted Clan | Nov 9, 2021

You have to be working in order to get that privilege.plus there's no door so there's really no privacy and it's 1 person per cubical

My son has a mailbox there and wants to know how late he an get his mail.

Dianne Harris | Nov 9, 2021
Koree R | Nov 9, 2021

The mail office closes before 3pm

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I homeless ... What is the request for have a shelter ... Can I use your address for my mail ... Thanks

Deliana Decossio | Oct 5, 2021
Johanna Jorgenson | Oct 5, 2021

CASS is on the Human Services Campus! The address for the Human Services Campus is 232 S 12th Ave, Phoenix, AZ 85007. You can use that as your address, as you can receive mail at the Welcome Center! You can come to the Welcome Center in the morning and request a bed at CASS, and they will set you up with an intake the same day. I hope this helps! 😊

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Were can I go take showers at cass

Melody Schmiesing | Oct 5, 2021
Capt Stanley J Howard Former Enrolled Agent | Oct 5, 2021

André HOUSE

Can I take showers there?

Melody Schmiesing | Oct 5, 2021
Capt Stanley J Howard Former Enrolled Agent | Oct 5, 2021

I wouldn't do that

Can you help me get on my feet after treatment center?

Chandra Wilson | Oct 5, 2021
Jennifer Zito | Oct 5, 2021

Absolutely

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How can i get a bed??

Rick Garcia | Oct 5, 2021
Mark Matthews | Oct 5, 2021

You have to go there and register and request a bed. 230 s 12th Avenue, Phoenix.

I just moved here with no resources. Can this be a place untill i get a job and enough money for a apt???

Looney MFTunes | Oct 5, 2021
Edgar Israel Valdez | Oct 5, 2021

Great place to stay if you really want to start from new

At what time do they stop giving out mail??

Pamela Guerra | Oct 5, 2021
Harold Hagans | Oct 5, 2021

5pm the welcome center closes then . I work there so my info is accurate.

What if you have to take medication that needs to be refrigerated for diabetes?

Meredith Laguna | Oct 5, 2020
Charles J. Phillips | Oct 5, 2020

The staff happily provides refrigeration for medical needs.

I have tons of clothes for boys ages 4 to 7 also women's clothing most of it is in New condition same with kids stuff....do you take these donations ? Can they help?

Shannon Stanley | Oct 5, 2020
arricka Watkins | Oct 5, 2020

Yes Please bring them to the welcome center 232 s 12th ave. Phoenix they can help you there.

Do you offer and or help with reconstruction dental

Sabra Fazende | Oct 5, 2020
Judy Abel | Oct 5, 2020

They did have a dental clinic there. Brighter way dental. They are fantastic! I slipped on a marble floor in a court house, ran into a metal stall and knocked half a tooth out. They did a beautiful job fixing it. You must be a CASS resident to receive free dental there. I'm pretty sure they will help with your needs as well. Got to be very patient as they are booked solid all the time. Do not miss any of your scheduale appointments, or they will drop you. Good luck!

Wat if any rules are there as far as shelter goes like curfews and wen can I come and go on Campus

James Hall (Jay) | Oct 5, 2020
Kevin Schulte | Oct 5, 2020

Lots of rules..... Must be in by 8pm can't leave till 5am unless you have a job. They have a late list for people that have a job working late. During the day you can go on and off campus when you like you can't get in to Cass from 7am to 330pm the have a day room you can sit in during the day but it is full all the time hard to find a seat. The will serve meals 3 times a day. No sharp objects no glass no liquor no drugs. They wake you up at 6 am and lights out 10pm. ☹️

When are meal times?

Jordan Fisher | Oct 5, 2020
Touch Davenport | Oct 5, 2020

7am 1130am and 5

Do you have a program that helps pay rent

Alexis Aguiar | Oct 5, 2020
Tony Scriven | Oct 5, 2020

They have programs for some assistance.

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Do you all offer tooth pulling?

Adrian Conway | Oct 5, 2020
Russ Miller | Oct 5, 2020

You may find a way to get that pulled but by the time you figure that out it may have come out on it's own or stopped hurting by then unless you get real lucky. They do great work and are some of the best I've seen. But it may take awile and it is best to make appointments then keep them and people are happy if the show up on time and keep going a lot of no shows is what dentist told me. Also once sitting a ways away down the walk a dentist asked to clean my teath. He said "No one came to their appointment today could I come in at least get an exam and cleaning. So I said sure at no charge of course I did. It was ver profesional I got good service by professionals and very impressed gets five star rating from me. The dentist was next door to medical back then in around 2004 I was only in the dentist office a few times a long time ago I'm not sure of latley

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How long can you stay

Roy Williams | Oct 5, 2020
William Robinson | Oct 5, 2020

That depends on how much you can put up with

What services do they have

Chyvonne Mejia | Oct 5, 2020
Ron Falk | Oct 5, 2020

Help with housing and have a place called Justa Center for 55 and over people to go to also have a Veteran liaison there as well

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How can I file a complaint against my clinic for them being negligent in meeting my needs

Chyvonne Mejia | Oct 5, 2020
Yvette Hill | Oct 5, 2020

Talk to your case manager

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On a NSC veteran pension. Can I get help for dental there?

Philip Janek | Oct 5, 2020
Expanded Minds of Cosmos | Oct 5, 2020

Yes there is dental there for anyone however there is a 70$ fee for them to do anything to help,IF you dont have insurance. If you have good insurance it shouldn't be a problem,but it's not like Circle The City (homeless/low income doctor office)where it's free no matter what. Dental is NOT considered an emergency to them. You have to pay something most likely but still a little cheaper perhaps.

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How does a fam work? Like me with my kids?

J.E.R. N | Oct 5, 2020
Phillip Trotter | Oct 5, 2020

Cass only does single men and women no kids but there are family shelters out there. Call CASS and ask.

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Is there a safe place to park your car if you go to the shelter

Louis Opina | Oct 5, 2020
Renard Miles | Oct 5, 2020

They let you park on the grounds, inside the fencing.

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I live in Minnesota but my family is in Arizona I wanna come find a place down there juys no where to stay

Dreamer The great one | Oct 6, 2019
Catherine Geriba | Oct 6, 2019

CASS is a homeless shelter and there is no guarantee of bed availability until the day you come and get in line with the others. Once you get a bed, they will try and set you up with housing. Again, no guarantees. Advise you crash with your family if at all possible! Good luck!

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Can i shower their?

Johnathan Macias | Oct 6, 2019
Expanded Minds of Cosmos | Oct 6, 2019

Yes they have showers brother,however you must get a bed first inside cass around 12 PM to 2 PM in order to use one at all. but! If you cant go through that process,andre house has showers just in and out. Just wait in line at andre house around 11 am

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Do they have WiFi?

Thomas Culpovich | Oct 6, 2019
Gerald Watson | Oct 6, 2019

No

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Is there any room left I was just told I need to move out and I don't have a job to even pay for a moetel room

Peter C | Oct 6, 2019
Vanessa Arzu (larzuga1) | Oct 5, 2020

Not wise. Do not move without a job, no plan , no money. Don't do that unless you are in an abusive household.

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Do these organization help people find jobs

Melanie Pryor | Oct 6, 2019
Judy Abel | Oct 6, 2019

That is a good question, and an excellent answer. Good job Elford! I would like to make an extension on his answer. St. Joseph's the worker is located in the LDRC Building on the CASS property. In which, yes, you will need a homeless ID to enter. At St Joseph's they have computer's to job search. Much like goodwill. If your successful in landing any leads, they will supply you with bus passes, and interview clothing, and shoes. In some cases, they will provide a bicycle, lock, work boots, and work tools if needed. They are eager to assist for thosewho are serious about finding employment. This also means that once employed, you will be advanced to level 3 in the main shelter. This means you may come and go as you please. I wish you all the best.

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Can i get a free tb test here

katrina beit | Oct 6, 2019
Philip Janek | Oct 5, 2020

Any city health clinic will accomodate your request.

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Is there visiting hours? What are they?

robert keith | Oct 6, 2019
Alice Deasy | Oct 6, 2019

Depending on where they are

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How can I find out if someone is still over there?

robert keith | Oct 6, 2019
Deborah Davenport | Oct 6, 2019

The only way would be to get a CASS ID and go look for the person. CASS isn't able to tell you if someone is there or not due to privacy issues

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How long can you stay?

Bright Minds | Oct 6, 2019
Bev Brinkman | Oct 6, 2019

That depends on the progress that people are making towards getting housing. Generally it is 90 days. If people are showing progress towards housing. It can be extended towards hiysi g, it can be extended to 180 days

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Im looking for lost and found for cass i dont see a phone number i can speak with a human rep.

Jeff Webster | Oct 6, 2019
Judy Abel | Oct 6, 2019

Your best bet is to go to the front gate. The security office is there.

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How does the program work,and what all do they help/ assist with?

mona anderson | Oct 6, 2019
mona anderson | Oct 6, 2019

Thanks waiting for them to get back

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Do they help look for apartments for family’s or no?

Zay Ayala | Oct 6, 2019
Cassandra Langley | Oct 6, 2019

They will help you but not look for you

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Hi I have a question what resources do you guys offer?

Osobear | Oct 6, 2019
Amy Rodriguez | Oct 6, 2019

Handouts to most every organization in the valley, housing if qualified, shelter, clothing, and meals.

Is there any place in Phoenix to get some productive fishing in. Would they be safe to consume?

Jim Ford | Oct 6, 2019
Philip Janek | Oct 5, 2020

No closest place to fish and eat is lake mead.

How long does it takes for housing?

Darlene Evans | Oct 6, 2019
Elflord McGeek | Oct 6, 2019

It depends. They provide a list but do not offer financial help with this Check with CASS

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Do you guys take in someone who is married and her husband coming home from prison?

Sonia Moquino | Oct 6, 2019
Judy Abel | Oct 6, 2019

Yes they do. Just go in together. You both will have separate quarters to sleep in. Everything you need to get in your feet is there for you.

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What are the requirements for women and how do you find out if you can stay there

Nicole Adams | Oct 6, 2019
Cristy Carlson | Oct 6, 2019

They have beds for men an woman buts its like a waiting game to get a bed Im sleeping outside You need to get a cass id To go in the gates to eat to get medical and dental They help out with jobs an housing

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What time is early in the morning at Cass to get a bed after I sign up at the welcome center?

Pete White | Oct 6, 2019
Donald Owen | Oct 6, 2019

IF they have one it would be at 5:00pm give or take and depending on what lvl you are

I have been at Cass before. Will Cass take me back in their shelter

Pete White | Oct 6, 2019
Elflord McGeek | Oct 6, 2019

Yes they should..but get there at the time ur to check in to ensure a bed. B4 curfew.

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Does Cass provide deposit or 1st month rent when you are living at Cass and save for an apartment?

Pete White | Oct 6, 2019
Cheryl Evans | Oct 6, 2019

Not really they wanted my entire social security check n I refused n left

Does Cass help with housing costs once you get a job and get approved for an apartment and how much will they provide housing costs for an apartment?

Pete White | Oct 6, 2019
Elflord McGeek | Oct 6, 2019

No they don't. They give you an apt list only.

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What address do i use to get my mail from cass

Delbert Cunningham | Oct 6, 2019
Catherine Geriba | Oct 6, 2019

232 S 12th Ave. Phx, AZ 85003 Good luck!

how old do you have to be to go into the shelter with a boyfriend? do we need to have anything?

joselyn seda | Oct 6, 2019
Donald Owen | Oct 6, 2019

You have to be 18 and have a state id and no CSC charge. And if you are under 18 and no state id. They can maybe tell you about a shelter that will take you

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Do they have Lockers?

Philip Owens | Oct 6, 2019
Rebecca Marria | Oct 6, 2019

At just us center but they are probably full during the winter there isn't enough housing in Cass try salvation army on Watkins road its to the left of Cass the homeless shelter but please be careful if you have any money don't bring it down there there is no safe place other then your own bank .you will get robbed I did.

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How long does it take to get my birth certificate I applied last week?

Elaine Washington | Oct 6, 2019
James | Oct 6, 2019

6 months

What time can i go check in and can you help me I'm homeless i need help.

Anna Hernandez | Oct 6, 2019
Cheryl Evans | Oct 6, 2019

I stayed there I will warn u they don't clean the place black mold in showers they don't wash the sheets or towels

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Do they Help felons with housing

Devine Mitchell | Oct 6, 2019
Ray Walker | Oct 6, 2019

Yeah

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Would this be a good place for a 22 year old female? Or would I have better luck looking some place else?

Amari Nicole | Oct 6, 2019
Ray Walker | Oct 6, 2019

You will be okay.. just fine.

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Do you guys offer community service

JazzB Hsk | Oct 6, 2019
Masum Vijan | Oct 6, 2019

Not to mention caring people.

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I have no ID and I'm from Texas will they still be able to get me a place to sleep??

Julio Villarruel | Oct 6, 2019
Catherine Geriba | Oct 6, 2019

Yes - first they will get you a CASS ID. Then they will take all necessary steps to acquire birth certificates, social security cards and eventually a state ID. In the meantime, you will have a safe, warm place to lay your head and the process to find housing will begin. Good luck!

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is it secure

ron crock sr | Oct 6, 2019
Killer J0ker bts | Oct 6, 2019

If you get a bed inside do not dress their bag and tag system they threw out a grand of electronics

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Do they let people in if it's freezing temperatures out side

Emily McKenney | Oct 6, 2019
Cheryl Evans | Oct 6, 2019

Yes but watch out bedbugs n they don't wash sheets or towels

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Cost to make implanted denture, bottom arch plate? I have existing implant bolts and abuttements, just need replacement to snap on to it.

Hometheaterguy USA | Oct 6, 2019
Ria Antus | Oct 6, 2019

Your question is¿

What is the address for the homeless to pick up mail

Russell Monarco | Oct 6, 2019
Catherine Geriba | Oct 6, 2019

It's 232 S 12th Avenue Phoenix AZ 85007

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Do you guy pick up people

Tonya McDonald | Oct 6, 2019
Donald Owen | Oct 6, 2019

The shelter will not be able to help you out with that. But you can get a money order from circle K gas station

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Do you need donated clothes

Christopher Jones | Oct 6, 2019
Killer J0ker bts | Oct 6, 2019

They do but i would recommend donating to a church as they are very unclean there

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Do you help families? Bf gf and children?

Claudia Dashee | Oct 6, 2019
Catherine Geriba | Oct 6, 2019

CASS is an adult only shelter. Families with children should contact Salvation Army. Also, the info contained in response from Cheryl Evans is far from accurate. I'm

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Is there rooms now

Wade Nierenhausen | Oct 6, 2019
Pete White | Oct 6, 2019

Do Cass have now available beds?

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I need identification that was lost with my wallet. I no longer have my driver's license or state ID, I've also lost my birth certificate and my social security card.

anthony hendrix | Oct 6, 2019
Catherine Geriba | Oct 6, 2019

As stated above, you can get help obtaining all the mentioned documents by going to the Brian Garcia Welcome Center which is on 12th Avenue prior to the guard gate. You can also start the process of obtaining a bed at the shelter should that be of interest to you. Good luck!

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i have an interview there tomorrow, where can i park??

jeff neller | Oct 6, 2019
Candice Mcatee | Oct 6, 2019

There is a parking lot but you have to go through a security gate to get in

Me and my boyfriend just got into town and we are homeless no money need place to sleep we came from Washington can you help

Zambia Silva | Oct 6, 2019
Allen Walker | Oct 6, 2019

I'm not referring to any kind of charges this is in general the shoe you have to leave by 7 and you can show back up to 3 p.m. no matter rain or shine I don't think that's Fair

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My brother his wife and 3kids are homeless not to sure where they've been sleeping what does he need to get help with living situation

joann Gutierrez | Oct 6, 2019
Donald Owen | Oct 6, 2019

They're trying to get the bed bugs out right now. and they don't let you have washing cloths unless you are level 3 . All the out side camping people are trying to get in now and that is how the bed bugs are getting in

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I dont know if this is the right place but do they pick u up on a bus & take u to church & do outreaches? Im looking for a Michael

Rebecca heffington | Oct 6, 2019
Tina Harding (Elf) | Oct 6, 2019

No they do not. There are some organizations, like Church on the Streets, that go to CASS & pick you up & take you to church. But CASS itself doesn't take you anywhere.

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How do I get involved?

PRISCILLA MONTOYA | Oct 6, 2019
Catherine Geriba | Oct 6, 2019

Need clarification please.... involved how? As a volunteer, as a donor, as a client? Please advise.

Is there a way I can get a voucher for a hotel or motel room?

Alexus Rebekkah Robinson | Oct 6, 2019
Sean Douglas John | Oct 6, 2019

No

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How can someone get there if they have no finances, it’s too far to walk... is there a van or bus that picks up a homeless person, need help Thank You 🙏

Jenn O | Oct 6, 2019
Daniel Sorensen | Oct 6, 2019

So the CASS Homeless Shelter is located at or near 12th Ave & Jefferson St. The Valley Metro Transit system will get you or whoever to Downtown Phoenix Central bus station. From there the Dash Government city bus will drop off practically outside the shelter. A Arizona Licence or state ID is required. The best time to be at the shelter is 9am in order to get a bed.

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Hello! I just am going to be homeless starting tomorrow, When does this shelter open to reserve a bed? Do you guys help with food?

John Tate | Oct 6, 2019
Leticia Martinez | Oct 6, 2019

Im sorry to hear that but they have plenty of resources here at campus and if you are needing a bed here on campus you need to call A.S.A.P(602( 256-6945 to try and get a bed also when you come down you need to stop at the welcome center which is open from 8-5 i believe and there is food provided on and off campus one dinning is called Andre house and St. Vincent de Paul's

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Am I able to volunteer for my NJHS

Adrianna | Oct 6, 2019
Catherine Geriba | Oct 6, 2019

There are multiple agencies that offer services on the campus. Some of them utilize volunteers such as the St Vincent de Paul dining room which serves breakfast and lunch to the clients. You may also be able to volunteer at Circle the City which offers medical care to the homeless. I suggest you come down here and spend some time talking to the different agencies.

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Is immigration status an issue ?

Angel Arias | Oct 6, 2019
Thomas Ebert | Oct 6, 2019

No

I need to know what time the mail gets delivered

Nicole Hicks | Oct 6, 2019
Travis “Traveler” | Oct 6, 2019

They steal it.... Mwahahahahaha!!!

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There a homeless young lady that needs help some where to stay and get to kansas city

Curtis Traylor | Oct 6, 2018
Marcus Roach | Oct 6, 2018

Ok so Cass is a great resource center.

I am trying to move to arizona. What's do I need to do to stay at the shelter?

Teena Hall | Oct 6, 2018
Patti Bessey | Oct 6, 2018

Nothing just your state ID social security and that's all they also have a medical services

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Hey man...... Im sstranded in Albuquerque. From Kentucky and thinkning of coming to Phenix. Is there programs there that. Can get me work

Aaron Church | Oct 6, 2018
Patti Bessey | Oct 6, 2018

Yes go to the center mon thru fri morning and they can help u find temp jobs they did that for my friend

Can you please help my fiancé he sleeps at Phoenix station his name is Nicholas Green. He really needs help he is not well.

Magdalé Jäckel | Oct 6, 2018
Patti Bessey | Oct 6, 2018

What kind of help does he need

Is there any openings now

Mary Cannon | Oct 6, 2018
Marcus Roach | Oct 6, 2018

What's the level system?

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Is the overflow open tonight because of the rain thunderstorms

michael Roman | Oct 6, 2018
James | Oct 6, 2018

Always

Can I have mail delivered there

Gregory Parks | Oct 6, 2018
Patti Bessey | Oct 6, 2018

Yes but i don't think u can send mail i only used the service once

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If I take a letter showing I am disabled will they let me stay,how far is the shelter from the Greyhound bus station, how long can someone stay there

Freddie Nunez | Oct 6, 2018
Patti Bessey | Oct 6, 2018

I think u can stay for 90 days i stayed there b4 and mine was 4 90 days but u need to get a id to let the guards know that u stay inside

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Do single women can come there

Essey Jourlney | Oct 6, 2018
Troy Morgan | Oct 6, 2018

Yes

Hi my daughter who has been homeless for some time. Now is in need of a clean and sober liveing y s sh e was active use but since the girls were born and worm ing with cps she is clean in order for a th e baby's to reonit with mom she needs a pla.

Linda Claypoole | Oct 6, 2018
Count Smackula | Oct 6, 2018

Shes screwed... Learn to spell.

I have a 13 year old boy that we baby sit along with his 11 year old sister, he can't seem to behave. Thought some volunteer work would be good for him? Would we be able to drop him off to do some volunteer work. Does he need an adult present?

Cat Random Videos | Oct 6, 2018
Troy Morgan | Oct 6, 2018

So you think putting him in a position to see drug addicts up close and homeless craziness will help him to obey. I dont wish Cass on anyone. Find another way to teach you son. Maybe if yiu send with a church who comes down on Saturday and Sunday

Do you guys do pick ups for people?

Clifford Mohler | Oct 6, 2018
James | Oct 6, 2018

No

Do they have a family shelter? Umom has a waiting list and i dont have time to wait

Samantha Shelton | Oct 6, 2018
Barbra Foxworth | Oct 6, 2018

They only have family shelter at u mom but they have plenty of domestic violence shelters if you have been subject to that. I also hear that Watkins is reopening soon and they take family's. If you Google AZ. homeless shelters you will be able to find out more. Also phoenix is giving out housing vouchers right now. Get it while you can, they won't last forever.

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what are business hours ?

Sara Munoz | Oct 6, 2018
James | Oct 6, 2018

☝️

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i am a 45 yr old man no drugs no drinking who lost his job and home and need help. can you take me in?

Phoenix Bias | Oct 6, 2018
James | Oct 6, 2018

Go to the welcome center and talk to them to get into CASS.

Hello how do i get dental services? do i go the the welcome center and get a referral? what time should i be there? thank you

andrea bridges | Oct 6, 2018
Tina Harding (Elf) | Oct 6, 2018

You have to actually be staying at CASS or any other homeless/Domestic Violence (DV) Shelter in order to receive dental services from this facility

Is my Therapy Dog Welcome?

Terri Gillam | Oct 6, 2018
Count Smackula | Oct 6, 2018

Even if it was, I wouldn't do that to an animal... Most of the people in the program are less than animals with the drugs they're coming down on.

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I came to phoenix with my wife and son to check it out from ohio was in a car wreck an just spent the last if our vacation fund on a hotel last night we have no more money no car no way to get back to ohio an no where to stay here either Advice??

Benjamin Huffman | Oct 6, 2018
Blake Alexander (That's da guy!) | Oct 6, 2018

Cass may be able to help. They offer a shelter but i think families stay at another location. Either way call them or go to des and look up emergency funds. I believe every state.will supply you with funds to return to your home state or at least leave the state. Try going on gofundme and starting a donation for your family as well. God bless and good luck. Also try new leaf, they offer shelter i believe.

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get a az i.d. card there

lorencita pusher | Oct 6, 2018
Tina Harding (Elf) | Oct 6, 2018

Yes

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Hello my name is Eric Drew and I'm trying to get a hold of my caseworkers and I had my phone broken and I lost all my numbers is there any way I can get there numbers Stephen penrod is one of them and Stephen Ralph is the other or please have

eric drew | Oct 6, 2018
Nadine Betts | Oct 6, 2018

Cass is a joke very rude. Don't really help like a prison camp bathrooms filthy shower water cold. When you get out the shower you walking thru a small like of other people dirt then you move to level 3 no different except you don't to stand in line wow moving on up and some people get comfortable. Maybe that's how they always live.

I was released from prison 5mos ago my girl friend and i r wanting a new fresh start in phoniex a friend is helping us with tickets there. Is there a good safe place 2 help us tell we get on our feet. All we need is 1 good honest fair chance .

True Rider | Oct 6, 2018
Olivia Ruby | Oct 6, 2018

I went there straight from prison my self to try to do the same thing. Honestly it's horrible there its so dirty there even when you get inside and get a bed there's drugs everywhere there I seen a man get stabbed outside by the entrance and no one helped him some of the security even watched I cried everyday I was there. It did however push me to get a job and get out of there as quick as I could I think I stayed there 2wks . I would only recommend this place if it's your absolute last option.

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Whats the latest you can arrive...(per say)after work

Dawn Irvin | Oct 6, 2018
Daniel Smith | Oct 6, 2018

CASS curfew is 8:30p, unless you have arranged to be on the "late list" beforehand.

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My name is John and me and my girlfriend need help ASAP we just got kick out my mother house

John Nunally | Oct 6, 2018
Juanita kellum | Oct 6, 2018

Go to 232 s 12th st phx before 2pm to get a bed at cass

Do you have any open beds?

magdalena campa | Oct 6, 2018
steven steven | Oct 6, 2018

Most often single women are able to get a bed.

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When due we call or check for beds?

Katharine Stewart | Oct 6, 2018
Eric Elliott | Oct 6, 2018

Must go to Welcome Center.

I have a 5lb yorkie dog. She is older like me do you know anywhere that will let you keep your pet. I am a senior .

Linda Spivey | Oct 6, 2018
Cherokee Barney | Oct 6, 2018

If you have paperwork for your dog Cass homeless shelter will allow you to have your dog with you

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Can a couple stay together if they are married

Joseph. Graywolf Parker | Oct 6, 2018
steven steven | Oct 6, 2018

If you mean are they able to sleep at night in the same bed the answer is NO. That is if you sign up for a bed within the shelter. But they still allow people to sleep outside on the actual campus grounds. If you chose to do this, sleep outside, then you can get away with sleeping together. But you'd have zero privacy and you're subject to the weather. If you have children you might try UMOM.

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Are u open today

magdalena campa | Oct 6, 2018
steven steven | Oct 6, 2018

Yes. They are open 7 days a week. Open up for breakfast at 6am

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Do they still have the east lot and men overflow

John houghtaling | Oct 6, 2018
steven steven | Oct 6, 2018

If you are asking about the building that had the asphalt parking lot next to it the answer is NO. Those are no longer used but, If you're asking if CASS now allows the homeless to sleep outside on the actual campus grounds. The answer is yes. With the large population of homeless it seems likely that CASS, at least, will continue to provide 'overflow' areas. Even if they would rather not.

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Is my P.O.Box still open ?

christian warren | Oct 6, 2018
Martin Holden | Oct 6, 2018

This isn't CASS. You might want to try asking them directly.

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How do I find out if there is a bed available do I call or show up in person

Sinister 18 | Oct 6, 2018
Bryan J Lederman | Oct 6, 2018

You need to show up in person as early as possible.

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Are dogs also welcome with their owners at this shelter?

Sydney Lovett | Oct 6, 2018
Gary Dion | Oct 6, 2018

I wouldn't chance taking my dog. If it shows any aggression they'll take it away or toss you all out.i think I only saw service dogs on the inside of the fenceline.

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Do they have a charge fee for assaults with out kids at Phoenix Arizona shelters

Brandon Michael | Oct 6, 2017
fernando Galindo | Oct 6, 2017

I wouldn't know, i can ask around

What is the requirements, For the the shelter.

Helen Baker | Oct 6, 2017
Scott Lahey | Oct 6, 2017

You must be homeless, and possess either a state-issued I.D., or driver's license.

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What time dies Cass open for business

Jess Yaji | Oct 6, 2017
Brett Van Ess | Oct 6, 2017

Gates open a 6am Ldrc building opens at 730am

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