Universal's Cabana Bay Beach Resort

Category: Hotel in Orlando, Florida

Address: 6550 Adventure Way, Orlando, FL 32819, USA

Phone: +14075034000

Reviews

Liam Chamberlain

Jun 16, 2022

Honestly, one of the best hotels I’ve stayed in around the globe. Check-in was a little long and service was slow when we arrived but apart from that everything was incredible. We had the family suite for just the two of us but this was perfect. The room was cleaned everyday and the cleaning staff were super helpful in getting us towels or other bits. Towels are provided by the pool which is a huge help. The bar staff were great, prices for beer wasn’t anything we didn’t expect. The on-site catering facilities where great. We only ate here once but the food and service was fab. We ordered a lot of food in and collected in reception (massive plus to saving money). The pool was lovely, always space and being within a 2 minutes/second walk to volcano bay was the best experience. The hotel is also on the Universal Garden walk route so we didn’t have to get transport to the parks at all. It’s a 20 minute walk to city walk, and from her you go into either park so this was super ideal. The wall is also lovely so we enjoyed this freedom.

Maria Caruso

Apr 23, 2022

The hotel is beautiful. I just spent a week with my 2 kids in a family suite. There was plenty of room, the beds were comfortable and anything we requested was brought over immediately. The views by the pool are lovely. The dining area is beautiful with views of the pool and the volcano. The food was very good and very reasonably priced. There was so much to do at the hotel, like glow bowling, arcade, shopping, dining at several restaurants, there are several bars and other outdoor activities. The location is actually connected to Volcano Bay and very close to City Walk and Universal as well as Islands of Adventure. Overall we had an amazing vacation and I cannot wait to go back to The Cabana Bay Beach Club.

David Smith

Mar 2, 2022

Very nice place to stay and a great staff. Check in was smooth and the shuttle to city walk was amazing. Everything is conveniently located at the hotel. Only complaint is the long Starbucks line but the staffed did they're best and kept a smile on their face. The fridge is very small and doesn't keep items cool. One of the bus driver who sang Happy birthday to my wife was phenomenal. She could definitely sing professionally. Just all around great

Nobie Dawsey

Feb 17, 2022

I had a lovely stay here. The room was nice, clean, and I also liked that you could text front desk for your needs and they handled everything asap. The lazy river and hot tub was also amazing! The diner (cafeteria) is a little on the pricey side but the food was good. I never waited more than 3-5 minutes for the shuttle to take us to Universal Studios/City Walk/Islands of Adventure (all in one place). It’s a very family friendly hotel. Would recommend staying here!

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Questions & Answers

If we rent car, is self parking free or do we need to pay parking? please advise. thanks

cezkyut | Sep 9, 2018
Tam Truong | Mar 12, 2022

19.95 2/2/22

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why don't you post how much parking is at the hotel you don't know until you get there per night

Denise DeMott | Sep 9, 2019
Suzanne Chacon | Sep 9, 2019

There are packages you can buy that include parking so I would check with reservations if it's available

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Is there an iron and a ironing board in the rooms at Cabana Bay hotel?

Alberto Queiroz Silva | Sep 9, 2019
Penny Burgess | Sep 9, 2019

Yes

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Is there a couch in a standard room

Wendy walker | Sep 9, 2019
Carie b | Sep 9, 2019

No there is not family suites have the couch with a sliding door between couch and beds

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Does it have a beach like setting? Sand? Beach like Pool?

Mark Marrogi | Sep 9, 2018
David Tait | Sep 9, 2018

Yes, there are two pools. One has a slide and the other one has a lazy river. Who needs a water park when you have this place!

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Hello.I am in January. I wanted to know if the pool is heated. Thanks

Marisa Cecilia Vega | Sep 9, 2018
Marco Guedez | Sep 9, 2018

If heated and very nice ...

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Do all guests at the Cabana Hotel get early entry into the park or so you have to buy a certain deal to get that offer?

Louise Clemens | Sep 9, 2018
Michael Disalvia | Sep 9, 2018

Everyone thats stays at one of Unerversials properties get early access

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Soon we go to Orlando, site Cabana Bay Beach Resort, We shall be 3 adults. We wish to know how we can have the transport of the shuttle by the transport Mears, what is the Price?

Simon Blanchet | Sep 9, 2018
Annette Kiefer | Sep 9, 2018

The hotel can arrange transportation for you at 39.99 per person round trip

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Do you have any Portuguese speaking staff?

Ryan Marinho | Sep 9, 2018
Raymond Ortiz | Sep 9, 2019

That was smart

Good day Can you tell me what a Universal 2 Park Park to Park ticket costs. Thank you for the answers Thomas Hinrichsen

Thomas Hinrichsen | Sep 9, 2018
Kurtis S | Sep 9, 2018

We paid 1500$ for 4 days park to park and 4 nights at the cabana bay resort. That was for 3 of us.

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How much is the universal's cabana Bay beach resort to stay there for two weeks

Maria Mattos | Sep 9, 2017
becauseno1cares | Sep 9, 2017

To stay there two weeks for my family and I was $3,000

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Is there electric vehicle charging?

Jon G | Feb 10, 2022
Jw P. | Feb 10, 2022

Yes and also wawa near by with charging stations

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Hello, I wanted to know if you have transportation from the hotel to the Disney parks. Thanks

Amparo Codina | Oct 13, 2021
Maluu Sancho | Oct 13, 2021

Hello Amparo, by simple logic, Universal Hotels do not offer transfer to their competition, which is Disney, adding that the hotel is 25 minutes from Disney. I recommend Hotels in the Lake Buena Vista area, from chains such as Quality Inn or Double Tree, They offer breakfast included and free transfers to Disney and are in an area full of supermarkets and souvenir shops, plus, the price up to 70% less than staying at Disney Any questions, I can help you without obligation.

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When will they have housekeeping again?

Kay Patterson | Sep 8, 2021
Joseph N | Sep 8, 2021

Good question. They're good about getting trash and used towels if you put them in a bag outside your door and they will send new ones anytime

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Do they have room safes

giusep b | Sep 8, 2020
Tony Silva | Sep 8, 2020

Yes, but too small for a typical laptop.

Do the rooms have microwave and fridge?

Larry Scott | Sep 8, 2020
Brandi Thompson | Sep 8, 2020

The standard suites have a mini fridge but no microwave. Suites have a mini kitchenette

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Good! Does anyone know, until what time is the bowling alley open?

Patricia Martinez | Sep 8, 2020
Dave Martin | Sep 8, 2020

This may help: https://www.universalorlando.com/web/en/us/things-to-do/dining/galaxy-bowl-restaurant

Do they have a shuttle that will pick you up from the airport?

Anita Tovar | Sep 9, 2019
Valecia Adams | Aug 9, 2022

Do they have complementary breakfast?

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Is there a shuttle that will take you to Disney World?

Anita Tovar | Sep 9, 2019
Stan Sanders | Sep 9, 2019

No, it goes to city walk.

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Is there a coffee machine in the room.

monika abreu | Sep 9, 2019
Richard Vicente | Sep 9, 2019

Yes

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What's the check in time and check out time?

Kate R | Sep 9, 2019
Wesley Higgins | Sep 9, 2019

We were able to check in early since our room was ready. Not guaranteed.

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Is there an airport shuttle?

Morgan Harris Baker | Sep 9, 2019
Raymond Russell | Sep 9, 2019

Yes

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I want to know if they have shuttle service from airport to the hotel?

anyela lopez | Sep 9, 2019
Randi Fuller | Sep 9, 2019

No

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Is Starbucks still there

John Hilton | Sep 9, 2019
Theo Wade | Sep 9, 2019

Yes

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Is there any kind of tax to store products delivered to the hotel? What if they are delivered directly to me?

Rafael Cordeiro | Sep 9, 2019
Wicked N Pink | Sep 9, 2019

If you are staying in the park hotels they will deliver items to your room, they will also send the to the front of the park, so you do not have to carry them around all day. No charge, just takes time.

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Is there free wi fi in the rooms?

Mary Ann Leichter | Sep 9, 2019
James Slater | Sep 9, 2019

Yes but you need to enter your details and room number before you can use it .But if you're visiting you will need to use the lobby WiFi connection

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are there staff who speak spanish ??

gustavo puentes | Sep 9, 2019
Deidre Runyan | Sep 9, 2019

Much

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How early can you check in?

Stef | Sep 9, 2019
Lisa Scott | Sep 9, 2019

3pm is the time. But, if you come earlier and your room isn't ready. They will hold your belongings so you can begin your adventure. Enjoy

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Is there anywhere on site that you can purchase pain relief tablets?

Sandra Foster | Sep 9, 2019
Mathew Moore | Sep 9, 2019

There is a shop with such items in the lobby area

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Does the hotel offer discount tickets onsite to Universal Studios & Island of Adventure?

Rosalyn Sce | Sep 9, 2018
Mc G | Sep 9, 2018

They offer ticket sales onsite, but discounts are applied only to FL residents or Annual Pass Holders.

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Is there a left-luggage service?

Cyril Nagouchetty | Sep 9, 2018
Mc G | Sep 9, 2018

Yes

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Can u get outside food delivered?

Johnnie Booker | Sep 9, 2018
Darryl-K Smith | Sep 9, 2018

Yes .. have often seen pizza delivery there

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ARE THE POOLS HEATED IN jANUARY

Debie Perazzelli | Sep 9, 2018
Rob B | Sep 9, 2018

They have heated pools. Do not know how many or which ones but pools with heating can be turned on or off so you could swim in a pool with the feature off and it still technically be a heated pool.

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The Cabana bay hotel has a lift thanks

Luz Estella Quintero | Sep 9, 2018
Ricardo Raúl Benedetti | Sep 9, 2018

If you have. They are different complexes of 3 floors with elevator

First time staying at universal in April, planning on going to discovery cove & SeaWorld, is there a free shuttle? If so, do we make reservations now or when we get there. Any info helpful

Barbara Hoover | Sep 9, 2018
Jay Swartz | Sep 9, 2018

I only remember free shuttle to their own properties, nothing else

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Orders can be placed and taken to the hotel.

mai | Sep 9, 2018
Mónica Andrea N. | Sep 9, 2018

Yes. In fact it is a widely used practice.

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Is there transportation from the airport to hotel without renting a car?

Teresa Beckham | Sep 9, 2018
Josh Hutchinson | Sep 9, 2018

If you booked a "vacation package" through Universal then an airport shuttle is included. If not then its around $30 per person roundtrip. Uber is an option and much cheaper.

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Dining or lunch at the hotel is expensive?

Karina Lopez | Sep 9, 2018
salvat cal | Sep 9, 2018

Millions

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Hi we are traveling with infant , do you provide or can you provide a travel cot ?

Tom Murray | Sep 5, 2022
Tiffany Hess | Sep 7, 2022

Yes, they have both cots for older children and adults, as well as cribs (for younger ones) , when requested.

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Do you shuttle to and from the airport? And to and from the parks?

Sarah Garofalo | Aug 25, 2022
araianna santiago | Sep 1, 2022

No free shuttle . We stay in Cabana Bay Hotel in Universal Studio. They booking airport transportation.

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Are the pool's heated in December?

Harlan Sammons | Aug 25, 2022
Hector Martorell | Sep 1, 2022

No

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Are there shuttles to Disney World as well?

Vanessa | Aug 25, 2022
JME 37 | Sep 1, 2022

Nope

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can packages be sent? to which address?

Maria L Perosio | Aug 18, 2022
BeardedCollector83 | Aug 18, 2022

Yes have the packages sent to universal studios cabana bay Beach resort in care of your name and room number and if you are in the parks the reception office can accept them and have them delivered to your room or held at the concierge office

Does the transfer from the airport to the hotel and from the hotel to the airport cost anything?

VANIA SENA DE SOUZA PERPETUO | Aug 9, 2022
Bete Camacho | Aug 9, 2022

I didn't use transfer

Is there a casino near by

Natacha Paduani | Aug 9, 2022
Said Issa | Aug 9, 2022

Believe it or not, being one of the most visited cities in the world. Orlando doesn't have any casinos. Bummer! Closest one is near Tampa like 90 miles away at the Seminole Hard Rock Cafe

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what is the best transportation company from Orlando airport to universal's cabana bay beach resort

teri schaffer | Jul 10, 2022
Sandy Miller | Jul 10, 2022

Call the resort. There is a free bus that goes to and from the airport. You have to register. My son and I used it with no problem.

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Do you have to pay for parking your car or pay a resort fee?

Wendy McGhee | Dec 12, 2021
Gia Clinkscales | Dec 12, 2021

Both for parking daily and a resort fee

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Do you offer a shuttle service from the airport? Free?

iona masterson | Nov 12, 2021
Dan Featherer | Nov 12, 2021

You can book Superstar shuttle service that picks you up from the airport and will take you to the resort and back to the airport. Cabana Bay does have shuttles to and from the parks everyday till 1am or 2am

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Is dining at the Cabana Bay restaurants complimentary?

Brinna Donnell | Oct 13, 2021
Neicee B. | Nov 12, 2021

Not free...If order combo plate, burgers come with fries. Portions are contingent upon server but there nice about giving a lil extra if ask..Don't forget to ask for the passholder discount..IF you get a chance frequent the other resorts & try there restarant..We walked over and explored..Enjoy your trip!🤗

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It is breakfast and dinner available and how much it cost for person?thank you

Ana Cecilia Tirado | Oct 13, 2021
Chevanese McGaw-Holiday | Oct 13, 2021

Reasonably priced $12-$15. Starbucks also inside hotel. Shuttle take you to City Walk where there are more restaurants. My kids and I did both and we had an awesome time 😍

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I am Looking to stay at Cabana Beach resort the day of my Halloween Horror Can I check in at 12pm and be able to use the pools and will I get a key card at that time? Can I leave my car there on Checkout day and visit Volcano Bay and Pickup after

Frank Previti | Sep 8, 2021
Rosela Woods | Sep 8, 2021

They will check you in, but will not give you a room # until it's after 4pm.. they can also store your luggage free while you enjoy the amenities

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I want to know until what hours are the pools open? and both work during the week?

Luisa Quintero | Sep 8, 2021
JOHN KURZON | Sep 8, 2021

The pool by the lobby closes at 8 and the pool pool opposite building 6 closures at 11 p.m.

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Is parking free for disabled permit parking customers?

Christine Williams | Sep 8, 2021
Happy Splat | Sep 8, 2021

Parking is $18 per day

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Can you have groceries from Amazon sent to the hotel?

Lisa Cancino Harloff | Sep 8, 2021
Danny Kennedy | Sep 8, 2021

The rooms don't have anyway of making meals. What worked the best for me and my family was door dash. We were able to find much more affordable meals for us and just met them in the lobby.

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Is there a shuttle from the hotel to the theme parks?

Jill Gerasimopoulos | Sep 8, 2021
ace gift | Sep 8, 2021

Yes to universal every 10 to 15 min.

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When will they have Housekeeping again? Are they storing luggage?

Kay Patterson | Sep 8, 2021
krystal anagnos | Sep 8, 2021

They are still under Covid restrictions so no house keeping so that everyone stays safe if you need anything after check in you can call the front desk or text the number they give you and they will deliver it no they dont store luggage you keep it on your room

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Is the whirlpool open during COVID policies?

Greg Jackson | Sep 8, 2021
Caron Dodson | Sep 8, 2021

No

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Is the parking lot secured?

Terell Jones | Sep 8, 2021
Ryan Welch | Sep 8, 2021

Eh...I wouldn't say completely secure but they use techniques such as windows facing the parking lot, shrubs and vegetation barriers near the roadways. The park itself has its own roadways so that helps with security as well. You can tell they do give thought and consideration into risk and threat management. All in all, I would rate their security as 7/10 which is pretty good in my book as someone in the infruscture security industry

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Are both pools open on weekdays? Or only on weekends due to the virus?

Tania Smith | Sep 8, 2020
Jennifer Plott | Sep 8, 2020

Both times we were there the bigger pool with the water slide was only open on the weekends. The pool with the lazy river was open all 7 days.

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Is the hotel near the beach😀

Andrew Flood | Sep 8, 2020
Linda Sexton | Sep 8, 2020

No about 45 minutes away to coco beach

Do you have motorized wheelchairs for rent?

Jennifier Tucker | Sep 8, 2020
Rj Goodhart | Sep 8, 2020

Best is to call the front desk

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what brand and model of mattresses are used on the queen sized beds?

Kathleen Stroshein | Sep 8, 2020
John Coyle | Sep 8, 2020

Beautyrest recharge by Simmons hospitality

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I am a Florida resident and want to know if I pay for the hotel and stay with them, do my son and wife and 2 kids have to be be Florida Residents?

Teri Cash | Sep 8, 2020
brian donoway | Sep 8, 2020

No but too take advantage of fl residents for park tickets yes

Is there a supermarket near the hotel?

Daniela Tavella | Sep 8, 2020
Bobby Wagoner | Sep 8, 2020

No but there is a mini mart inside the hotel

Can you get groceries delivered to the hotel?

Stefanie Muldoon | Sep 8, 2020
Billy Burkes | Sep 8, 2020

Anything is possible for the right amount of money! However, there are several local grocery stores in the area that are easily accessible form the property.

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Is the pool heated including lazy river

Kyle Clinger | Sep 8, 2020
Dmarc Clayton | Sep 8, 2020

Yes they are but the movement of the lazy river dispenses the heat so it is significantly cooler than the standing water (pool).

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do i get express pass if i show my room key at rides in parks!

Jack Walker | Sep 8, 2020
Leslie | Sep 8, 2020

No, express pass is a purchase item, sorry! But you do get early entrance when staying at any of the on site properties. :) Anta Pinkney says you do at the two that are super expensive, I don't know about those! But yes, you probably do at those two? Maybe even Hard Rock?? Not with Cabana Bay.

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Is there a free bus to universal parks for guests?

Marujo Records | Sep 8, 2020
Micheal White | Sep 8, 2020

yes very fast

I would like to buy some things in amazon the hotel receives and then delivery, what would be the cost of each package received

Dyn0xx | Sep 8, 2020
Micheal White | Sep 8, 2020

I would email the hotel, but consider it minimal.

Hello, after check out, can you leave your luggage in a slogan?

Steve Tong | Sep 8, 2020
Alan | Sep 8, 2020

Hi, not sure if there is a place where you can leave your luggage, you would have to email the hotel direct, as we had a car we left our luggage in the boot, if you have a car you can use the hotel parking all day on the day of checkout...

What time is checkout

Christella Gonsorcik | Sep 8, 2020
Michael Bartley | Sep 8, 2020

11am

Where is the nearest place to do washing ie clothes

Brian White | Sep 9, 2019
Taina Valentin | Sep 9, 2019

Self service $3 for washer and $3 for dryer. In our section of the hotel the laundry was on the 6th floor and I believe the 3rd floor. There is soap and dryer sheets to purchase via vending machines but cheaper to bring your own pod and a few sheets from home.

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How much is it to reserve a cabana?

Paula Bishop | Sep 9, 2019
Oscar Charria | Sep 9, 2019

Depends on size and quantity of persons.

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I would like to know if the hotel has a room with 4 single beds.

Márcia Gasparotto | Sep 9, 2019
carolann farrell | Sep 9, 2019

As far as i know the room i stayed in has two beds and a pull out bed i believe queen size ........ As far as I know, the room I stayed in has two beds and a folding bed, I think the queen size ........

Do you have a room with a microwave?

Adriana Rangel | Sep 9, 2019
Jorge Gomez | Sep 9, 2019

If you have a microwave

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Hi, does the hotel have shuttle to legoland?

Gaëlle BIEN-AIME | Sep 9, 2019
Am Hoff | Sep 9, 2019

No

I am meeting family for dinner. Do not like restaurants in hotel. Anything nice nearby. They don't have theme park tickets

Laraine De Angelis | Sep 9, 2019
Nicholas Garber | Sep 9, 2019

Walk over to the Sapphire or Royal Pacific to take the boat to City Walk, and pretty much everything there is great to eat at!

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If we stay at the hotel is parking free

O O | Sep 9, 2019
Sandra Greenlund | Sep 9, 2019

No. It's $17 per day.

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At what time does the waterslide close today?

Natalie Serna | Sep 9, 2019
susan garcia | Sep 9, 2019

11pm. however it can be shut down during the day if Lightning is 5 miles or less away

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Hey, sombodey know and can tell about the restaurant prices?

בת-אל עוקשי | Sep 9, 2019
Wayne Campbell | Sep 9, 2019

Just same as anywhere else but food.was awesome

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is there any bars and restraints within walking distance of the cabana bay

A Google User | Sep 9, 2019
Gustamachio | Sep 9, 2019

They have restaurants at Cabana Bay. You can also take a free Universal bus back and forth to the parks, which gives you access to all of CityWalk, which has more restaurants than you know what to do with. That place is awesome! And it's only like a five minute bus ride

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How nearest buffet breakfast restaurant from cobannabay univers

Paul Clayton | Sep 9, 2019
Boot Of Spring | Sep 9, 2019

You can get breakfast in the lobby but if you want breakffast in universal you take a bus and vodoo doughnuts and bubba gumps or hard rock cafe

Are there BBQ grills available

Brian Vining | Sep 9, 2019
Frank Germain | Sep 9, 2019

Yes they do

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I know that there is no smoking in the rooms. Are there designated smoking areas at the resorts? All or just some?

william grupp | Sep 9, 2019
Jorge Novo | Sep 9, 2019

They have plenty of designated areas around the building entrances.

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Does the gift shop sell cigarettes?

J Loba | Sep 9, 2019
Stuart Amann | Sep 9, 2019

Nope

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We were considering getting a 2 bedroom suite for my little family of 3 and my inlaws. However, our 8 year old child with autism is terrified of elevators. Does anyone know if all of the 2 room suites are on higher floors?

FadedAngels Mixer | Sep 9, 2019
curtis wilson | Sep 9, 2019

We went the 3rd and 4th we stayed on the 1st floor with 2 beds and a pull out sofa bed

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How early can you check in?

D seay | Sep 9, 2019
Michael Wolff | Sep 9, 2019

If you check in before your room is ready, they will keep your bags for you (but you won't really be able to access them, so have a day bag ready). They have showers / changing rooms for you to use as well. They are very accommodating.

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What time is check in?

A Google User | Sep 9, 2019
Eric Stoker | Sep 9, 2019

We actually checked in early. Our plane arrived at 8am and we got to the hotel at 10. They let us check in then!

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We will be staying there and going to Monster Jam world finals. Is there any transportation or shuttles to that event. Its at World camp stadium. Thanks

Pat Bennett | Sep 9, 2019
Anita M Endeman | Sep 9, 2019

You need to call the hotel. This is Google maps!!

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Does cabana beach resort have washers and dryer?

Karen Willis | Sep 9, 2019
Tom Payne | Sep 9, 2019

Yes they do. It is on the ground floor although there are only 4 or 5 of each so can get busy. There is a vending machine selling powder and dryer sheets at $1 a pack. The machines are about $3 ( all in quarters) each depending on the service you choose. Enjoy your stay.

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I have a question. I’ll be staying at this resort in June for the premiere show. I was wondering if I wanted to go Universal Studio is our room key our way to get in or do we have to actually pay for the Studio. Or is our premier show our pass to?

AJaha Marie | Sep 9, 2019
AnitaMarie Endeman | Sep 9, 2019

You should call the Hotel. Being as you are going for a special event, that might include special passes. (This is Google maps!) Not the hotel.

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If I want to send packages of purchases ... what is the value of the reception? Is it charged per package or quantity? Thank you

Nicolas Copes Ilarraz | Sep 9, 2019
Aida van Mossel | Sep 9, 2019

Usually the cost of the package depends on the size or weight and also the company they use to send it (United States postal service, FedEx, etc). It is a good idea to call the hotel to verify.

Do they receive packages at no cost?

Vanina Giorello | Sep 9, 2019
Hilton Fabiano De Paula | Sep 9, 2019

Not at all. The service is charged.

This hotel is very dirty, I booked a family suite as pictures looked nice but whenever I checked in my room was disgusting I had to go buy Clorox wipes and Lysol and sheets for beds before we could sleep there

Tammy Billingsley | Sep 9, 2019
Terri Naber | Sep 9, 2019

Did you notify the front desk of the problem?

Is there laundry facilities for guests? My son is playing in a tournament for several days.

Bonnie Ferrero | Sep 9, 2019
Ale Usando el telefono | Sep 9, 2019

Yes

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Hello! I have a reservation made for the month of May, from 3 to 10, I would like to know if any meal plan can be included.

Natalia Garcia Peralta | Sep 9, 2019
Mike Rodriguez | Sep 9, 2019

If there is a meal plan but I do not recommend it there are not many options to eat at that hotel.

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Do they have complement breakfast

Thomas Luksa | Sep 9, 2019
Tedd Da'Juug | Sep 9, 2019

No complementary breakfast, but they do have a full breakfast kitchen and a Starbucks on site.

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What is the price of daily parking? And the breakfast?

Jorgelina Gavotti | Sep 9, 2019
Adam Perry | Sep 9, 2019

Parking costs about $ 14 a day. Breakfast can range between 5 and 20 dollars per person.

If I stayed at the cabana bay, the transportation to and from the airport is free? And if I want to rent a car, can I go to the hotel or where?

Marina Bo | Sep 9, 2019
Danielle Giani | Sep 9, 2019

It's not free. I rent a car from almundo in alamo twice and it was all 10 points. The hotel has transport to universal parks. Is very good. It offers different meals and is not expensive.

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i need email for hotel reservation

Ahmed Ghonim | Sep 9, 2019
Dana Dunstan | Sep 9, 2019

I actually did my reservation on universal Orlando we site. But I do have a number that is on the back of their room key card 1-800-BE-A-STAR

Do standard rooms have microwave and fridge?

Melissa Kramer | Sep 9, 2019
Don Goodall | Sep 9, 2019

Only a fridge comes with a standard room! The diner is so far away from most of the rooms it's a pretty good bet that your food will be cold

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Are the pool waters at what temperature in March?

Rosita Klar Blau | Sep 9, 2019
Dra. VANISE ZIMMER | Sep 9, 2019

About 30 Degrees

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Do you have free transfer to the 4 parks? And if so, do they have different frequencies? Thanks

lidia mazziotti | Sep 9, 2019
Dra. VANISE ZIMMER | Sep 9, 2019

All transfers are free. I have combed rooms on Airbnb and I have not paid anyone for the transfer

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Hello , how can we get from the hotel to Disney world resort? Is it far? Thanks for your answers

Shei | Sep 9, 2019
Albert Conner | Sep 9, 2019

Yes ! You can the bus stop is at the resort . As long as you stay at the resort it's free...

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How much is the deposit when checking in ?

Ashle Erquhart | Sep 9, 2019
Sam prior | Sep 9, 2019

They did take our credit card at check in for a security deposit and charged it one cent if that's what you're asking. Even though we booked it with our flight and park pass.

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What would a taxi cost from the airport to this hotel

Sharon Brown | Sep 9, 2019
Tommie Walker | Sep 9, 2019

You would need to call and ask

Hi! do you actually sell tickets for universal? In case you do, could I buy them in advance from Argentina? I will be staying at the hotel during May Month End

Gaston Laperyere | Sep 9, 2019
Randy Shannon | Sep 9, 2019

Yes, you can. Very friendly staff to help.

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what is the fax number?

Angela Stevens | Sep 9, 2019
Tommie Walker | Sep 9, 2019

You would have to call and ask

Is there a problem if I send a package to the hotel and it arrives 4 days before me?

osvaldo rodriguez acevedo | Sep 9, 2019
MAJOR TROUBLE | Sep 9, 2019

Some hotels,will tax over any delivery item sended to a guest ! In this case you need to contact them by email.

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Can you hire a wheelchair at the hotel

daphne gleed | Sep 9, 2019
simone alcantara | Sep 9, 2019

Sorry I can help you

Good evening, do you have the airport pick-up service, does it cost? thank you

marco antonio kiyohara | Sep 9, 2019
simone alcantara | Sep 9, 2019

Call the hotel because today I saw the bus to the airport. And was free.

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good night what is the price of parking , since i stayed at the Ramada and parking is free

Julia Silva | Sep 9, 2019
German Hernandez | Sep 9, 2019

it's free

Is the parking included in the room fee?

Sheryl Howell | Sep 9, 2019
Daniel Paixao | Sep 9, 2019

$17 for night

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Is there a fee for receiving delivery packages to a guest?

Leonardo Pimenta | Sep 9, 2019
Mario Bianchi | Sep 9, 2019

I am just here in the Cabana Bay and they charged me USD 5 for receiving a small package, seems they started doing so.

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I'll need to rent a car for January 27th...just for the day. Can you arrange this for me or must I do it on my own?

Josephine Anne Marie Santoro Every (JoAnne) | Sep 9, 2019
Jeremy Cook | Sep 9, 2019

There is Avis in the lobby. Definitely check with them a few days prior. We were able to get one 2 days out.

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Is there a grocery store close by (walking distance)? Or any tips on getting snacks, breakfast items, milk etc?

Samantha N | Sep 9, 2019
Noah Crookston | Sep 9, 2019

There isn't a grocery store nearby

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Do you have microwaves in the rooms?

G Duarte | Sep 9, 2019
Sharon Huxford | Sep 9, 2019

Yes

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We got tickets, but my nephew is 12 with an adult ticket and he does not have an ID. Can he still get in?

Antionette Portillo | Sep 9, 2019
Tara Pruitt | Sep 9, 2019

ID for adults; as long as he's with an legal adult, he's fine.

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There are two red switches on the nightstand, but I can't figure out what they do. Does anyone know?

John Howard | Sep 9, 2019
Martin DiVirgilio | Sep 9, 2019

I forgot, normally I fiddle with them to figure out what they do and I'm satisfied. Then I forget about it until the next time I stay there, where I fiddle with them and figure it out again. I'm not bothered with not knowing what they do when I'm not there. I'm satisfied with learning anew what they do each time I go there, by fiddling with them and learning what they do. It doesn't take long just a few moments and I can do it by myself.

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Do they offer an all inclusive meal plan?

BWEEVA ART STUDIO | Sep 9, 2019
Dan Ryan | Sep 9, 2019

Inclusive yes they offer. Is it worth it ? Absolutely not. Your best bet is to drive to walmart and get a few snacks and microwave food. You will have a microwave in your room. Or leave site to eat at a restaurant . Walmart is .06 miles from resort and many restaurants close by.

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Does this hotel have packages for Universal Parks

tara | Sep 9, 2019
Shawn | Sep 9, 2019

Yes

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Can hotel towels be used in Volcano Bay ??

gustavo puentes | Sep 9, 2019
Poisoned Mind | Sep 9, 2019

The hotel has towels but I understand that they cannot be taken out of the pool area

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What is the difference of a family suite and a family tower suite?

Nancy Botte | Sep 9, 2019
divi 0809 | Sep 9, 2019

I think the setup is the same, its just the view that changes. Two queen beds and a separate family room kitchenette area. They also have 2 bedroom suites with a kitchenette area

is the transfer free of charge to the parks?

Juliana Baptista | Sep 9, 2019
Edson Gonçalves Moreira | Sep 9, 2019

Yes, free

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do you need to pay a fee to use the pool? or is it free for guests?

Juliana Baptista | Sep 9, 2019
Krista S | Sep 9, 2019

Yep, pool and towels are free. However you do have to pay for the tubes to use in the lazy river. There is several price points and you do get to keep the tube. You can choose to float in a life jacket or on your own as well. I don't know if the refrigerator depends on the room size. I was in a 2 bed room and there was a nice sized refrigerator in the kitchenette area.

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There is a fridge in the standard room

Marta Zelesnak | Sep 9, 2019
Silvina Laura Prato | Sep 9, 2019

And

How late can you check in on a Friday?

Jessica Tamayo | Sep 9, 2019
A DiB | Sep 9, 2019

As late as you want!! One time we checked in at 2:30am meanwhile our room was ready the day before at 4:00pm.

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Does the resort have a guest laundry...thanks

Tracy Chadwick | Sep 9, 2019
Robin Ann | Sep 9, 2019

Yes they do!

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What size pool rafys can we use in the lazy River?

Wrecked Metal | Sep 9, 2019
loch ness | Sep 9, 2019

Answers to all your questions are usually available on the website. Any of Cabana Bay's superstar staff will find you the answers to everything you want to know also.

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How do I check my reservation?

Terry Comerford | Sep 9, 2019
Paul Graham | Sep 9, 2019

You can confirm reservations at the hotel reception via phone. You should also have some sort of invoice/confirmation from the company you purchased the hotel stay from.

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Is there parking in the hotel?

Flavio Micali | Sep 9, 2019
Christopher Alvarado | Sep 9, 2019

Yes but its $14 per day

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How much is parking for five days?

Thomas Paulus | Sep 9, 2019
Deidre Runyan | Sep 9, 2019

$14/night/vehicle +tax. Visit www.universalorlando.com foe further info.

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If we arrive before check-in time, is there a place to leave our bags? Any custody at the hotel?

gustavo puentes | Sep 9, 2019
Laura Brown | Sep 9, 2019

Yes they will show you where to store it at reception

Does the hotel take orders? Do you charge an extra fee for this service?

Eduardo Fernandez | Sep 9, 2018
Silvina Laura Prato | Sep 9, 2018

I was in January. I received three packages before my check in. I looked for them when I arrived and they didn't charge me anything. It was two packages from the Disney Store and a large one from Walmart. Excellent.

Do the| rooms have Keurig coffee maker?

Zoe Frey | Sep 9, 2018
Adrian Telford | Sep 9, 2018

We had a family suite which had a coffee machine, not sure of the brand. Fill the reservoir and it drips water over coffee bags for one or two mugs.

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I wanted to know if the hotel has a transfer service from the airport to the hotel

Pablo Ammirato | Sep 9, 2018
Jerry Vazquez | Sep 9, 2018

I could not tell you can dial the hotel and receive more information

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What policy for receiving packages at the hotel? Is it possible to receive orders? Thank you

Marco Antonio Balbo Motta | Sep 9, 2018
Silvina Laura Prato | Sep 9, 2018

Yes, I received three packages, big ones. Two from the Disney Store and one from Walmart. They arrived at the hotel a few days before me and I looked for them when I arrived. I did not advise anything. They didn't charge me. Greetings.

Shuttle from universal to disney ?

Kelley Taylor | Sep 9, 2018
Luciano D'Agostini | Sep 9, 2018

No, but to Sea World yes.

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Is there a person that offers cornrows near by?

Mary Elizabeth | Sep 9, 2018
Dana Leavitt | Sep 9, 2018

They actually have 2 places in the park that will do that.

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This hotel is pet friendly? I have a little dog wish I can take her . Thanks

Damy Cordero | Sep 9, 2018
Rachel Barbosa | Sep 9, 2018

I believe so, because I found a small puppy with its owner, near the pool. But, it is better to call the hotel and confirm.

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Hello, I wanted to know if you receive orders from Amazon for people who stay there. Thanks a lot. Loneliness

Sole Antonetti | Sep 9, 2018
Ysa Vargas | Sep 9, 2018

Hi. You would have to call customer service directly

Hello, I wanted to know if the hotel parking is included in the price or if it has to be paid independently, thanks

Jose Canale | Sep 9, 2018
Laura Alfonso | Sep 9, 2018

If it is apart, the cost is $ 14 dollars per day, if I do not remember more

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I would like to know if there is a bus line to go to Miami beach from the hotel and how much dollars it costs for 2 adults and a 16-year-old boy

Alex Delgado Perez | Sep 9, 2018
Euny Rod | Sep 9, 2018

Senor, the park and the Hotel to Miami Beach are 3 hours away. It is not close.

Are there Tv's

Ronald_the_dark | Sep 9, 2018
Wain Palmer | Sep 9, 2018

Yes. In some rooms there is one and others that comes with a sofa bed and a partition, there is 2.

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Can you check out early if you have to catch a flight like at 5 am?

Kiara Jones | Sep 9, 2018
Kevin McKinnon | Sep 9, 2018

Simple check out...just leave.

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I have booked into the hotel for 2 days, Wed 25th to Fri 27th, does the hotel have discount tickets for the Universal Parks

John McCann | Sep 9, 2018
Jennifer Bower | Sep 9, 2018

You can buy tickets at the hotel. As far as discounts nothing special from the hotel itself. You do get early to Volcano Bay and Harry Potter in the Universal Studios park. If you're a Florida resident, which this is what I did last week. I bought, online, the BOGO tix. I got 1 day free with a purchase for 1 day (both parks).

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In this hotel you get entry one hour before for the universal parks and the fast pass

Eduardo Flores | Sep 9, 2018
Nidia Nunez | Sep 9, 2018

Yes for the Universal park.

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Is there a baggage area to leave bags b4 check in?

Margaret Aitken | Sep 9, 2018
Angela Yovana Velasquez | Sep 9, 2018

Yes, there is a service to leave the baggage if your room is not ready or if you can't go in it.

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Some park enters the price

Luis Menéndez | Sep 9, 2018
Rodrigo | Sep 9, 2018

Parks are not included, there are packages to buy

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Can i bring my pet the cabana bay hotel? Yes or no? And why?

Itsmario Vlogs | Sep 9, 2018
REY VERGES | Sep 9, 2018

No pets.... unless its an official service dog..... people have to realize hotels have to deal with untrained pets peeing and crapping... there are hotels that allow pets but im glad Cabana Bay isnt one... I leave my dog and cat with a loved one that watches them.

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What is the resort fee

Nicole Frazier | Sep 9, 2018
JKBassFishing | Sep 9, 2018

Room pricing and availability is located on the website. Visiting the resort is free to enter the property and shop the stores and food services. Bowling as well.

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Do any of the rooms have balconies? Thanks

Paula Houle | Sep 9, 2018
Chris Fortenberry | Sep 9, 2018

We are here now and none of them have balconies

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free parking? parkeo gratis ??

Ruby PR | Sep 9, 2018
Tanya Brown | Sep 8, 2021

No $18 plus tax a day

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Would like to book in Jan...what is the average temperature... Is the lazy river and pools still open then...Thanks

Paula Houle | Sep 9, 2018
Donna Drignet | Sep 9, 2018

Yes they're are both open and yes they are heated. With that being said we went last year in December and we unfortunately had the coldest spell of weather EVER!!! The high was only around 43°. Usually the temp here in FL in the month of January is between 65-70. Nice enough to walk around the Universal Parks. Still a bit chilly for the pool but, there's always hot tub. 😊

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Do you have an Internet cafe to print an email?

Edna Damaris Maldonado Torres | Sep 9, 2018
JULIO ALVAREZ KAISER TOURS | Sep 9, 2018

It has free internet. Impressions near the Lobby

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Good night, breakfast is included in the hotel price or the part? If it is the part what is the daily rate?

Canal da Sofia Castilho Antiguidades | Sep 9, 2018
Adriano Lima | Sep 9, 2018

In the package we made there was no breakfast included. Most days we have coffee in the room we bought at the market. When we ate at the hotel it was around 10 dollars per person.

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Is there microwave at room?

Alexandre Balderrama | Sep 9, 2018
Lynnwood Mom | Sep 9, 2018

Yes, microwave, little mini fridge and coffee pot!

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Can you send amazon packages to the hotel ????

JUAN GUO | Sep 9, 2018
rpa rpa | Sep 9, 2018

And

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Transportation to the park is all day? or what are the times if it's Halloween Horror Night Events?

CiciKlanjscek | Sep 9, 2018
Michael Kaufmann | Sep 9, 2018

All day but watch out for special event times, such as the grad bash that happened recently. Traffic was so bad that it took us almost 40min to get to city walk. It was much faster to walk.

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What type of coffee maker is in the room?

RD M | Sep 9, 2018
Geneva Mae | Sep 9, 2018

It's a single cup brewer, similar to a Keurig, but able to make two separate cups at once. Coffee pods and packets of sugar/creamer are provided.

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Will December be a good time going to universal studio

Ashley Brimage | Sep 9, 2018
Ted Ellis | Sep 9, 2018

Yes

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Is this on-site hotel

Richard Berger | Sep 9, 2018
Carie b | Sep 9, 2018

To volcano bay is connected to it and there is a bus that will take u to the parks great hotel especially for kids

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Hello !! I travel in 15 days can I send packages from Amazon? If they arrive before I have to notify the hotel? Thank you

Andreaa Raisis | Sep 9, 2018
Andreaa Raisis | Sep 9, 2018

Thank you very much for your answers!

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Does the pool side standard rooms have a microwave?

Mindy Thompson | Sep 9, 2018
M.David Chambers | Sep 9, 2018

Yes

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Is it part of Disney's resorts?

Andrea Quinones | Sep 9, 2018
Olimpia Bolborici | Sep 8, 2021

Olimpia Bolborici beautiful as

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Do you pay for parking at cabana bay universal

Peter Lewis | Sep 9, 2018
Lynnwood Mom | Sep 9, 2018

The lady at check in said there is a charge for parking but we got parking free because we are staying 10 days.

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Is parking free?

Rivas Cuadrado | Sep 9, 2018
Ricardo Raúl Benedetti | Sep 9, 2018

No

hello.. I will be traveling there in a month or so.. I would like to know if they have a lot of walking distances restaurants I could visit?

Daviana R | Sep 9, 2018
M.David Chambers | Sep 9, 2018

No but if you catch the tram to City Walk there are lots of wonderful places to eat and the tram is free and runs very quickly throughout the day and evening

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Is this a good place for couples? When we go it will be our first wedding anniversary.

Starlena Fornis | Sep 9, 2018
Adrian Parker (Reviewed by Bernie) | Sep 9, 2018

Yes, they have many activities for a couple to do together. They have resturaunts featuring light food and fine dining plenty of bars. There are hot tubs and cabanas to rent. The resort is quiet by rooms and many areas to enjoy your time

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I have been to and 6 months ago at the hotel orlando

Sandro Marques | Sep 9, 2018
salvat cal | Sep 9, 2018

Whatever

Do they have a pool for toddlers as well? I have two kids ages 4 and 2. Their water park looks great on the pictures.

Evis Gjashta | Sep 9, 2018
M.David Chambers | Sep 9, 2018

Yes...depths for All ages ...amazing place

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Is there a dunkin donuts nearby, within walking distance?

Janelle Hartwell | Sep 9, 2018
John Piquero | Sep 9, 2018

No, there is a starbucks within the hotel. You can elect to have coffee from the diner area if you'd like.

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We are checking in today, how late does the pool stay open?

Dana Crumpton | Sep 9, 2018
Luke Martian | Sep 9, 2018

The pool is open till 10

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How much is it to bowl a frame?

Mindy Thompson | Sep 9, 2018
Arlene Zimmerschied | Sep 9, 2018

It's $8 a person for 45 mins, from noon till 4 after that it goes to regular prices and I'm not sure how much that is.

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Is this connected with Wydham or RCI?

Carol Miske | Sep 9, 2018
Ian Jacobs | Sep 9, 2018

I do not think so. It is partnered and maintained by Universial.

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I forgot some things in the drawer ... room 5315, day 02/20/18. How can I recover?

Tatiane Sirtoli | Sep 9, 2018
Midori Ueoka | Sep 9, 2018

It happened to me too but I do not know how! Did you get a return?

does the fitness center have showers?

lisa olivo | Sep 9, 2018
Dan Weinstock | Sep 9, 2018

Yes it does. Separate shower/locker room and bathroom area in gym near lobby

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How do you and your family pay for drinks and food

billy johnson | Sep 9, 2018
Joel Fridman | Sep 9, 2018

Any meaning.

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Do you have shuttle service from MCO?

Donald Dorris | Sep 9, 2018
Marco Bruno | Sep 9, 2018

There is a shuttle service you can buy ahead of time. But it was 2-3 times more expensive than Mears taxi.

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what is the price of a regular breakfast, which includes juice, coffee, pankekes, or eggs with bacon?

Dante Mesia Gonzalez | Sep 9, 2018
Veronica Rutti | Sep 9, 2018

Complete approx. $ 10.- dollars plus tax will be $ 11.- dollars

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How old do you have to be to use the gym in the hotel?

Justine Dolan | Sep 9, 2018
Kyle McCarthy | Sep 9, 2018

Any age with parent present but not as much fun as pool area for kids.

What time are our rooms ready? We get to Orlando aprox. 12:00 PM

Ed Harrison | Sep 9, 2018
Bryan Schaub | Sep 9, 2018

Check in is officially at 4pm. The earlier you check in the higher on the list you are as rooms are cleaned and available for occupancy. That translates into getting into your room earlier. Even if your room isn't ready, you can still use all the hotel's amenities.

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It's possible make an internet shop to delivery in hotel adress? If it's possible how many days the Hotel hold the package? I'm going to stay at Cabana Bay Hotel from 2 to 10 february.

Guilherme A Sgrott | Sep 9, 2018
Nelson Costa | Sep 9, 2018

Yes, hold 30 days.

how much is parking? Is it per 24 hours or per calendar day. ( arriving on a Friday morning, leaving Sat eve)

Chris Milne | Sep 9, 2018
Craig Calhoun | Sep 9, 2018

12 dollars a day

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Can you send purchases to the hotel and have a cost per package?

Pablo Aperio | Sep 9, 2018
Mariano de la Vega | Sep 9, 2018

Yes, you can send purchases to the hotel. Free of charge.

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Can you buy park tickets at the hotel to Get the early admission ?

Audrey Smith | Sep 9, 2018
Anna Tracy | Sep 9, 2018

You can buy tickets at the hotel, staying at Cabana Bay gives you early access

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DO YOU HAVE TRANSFER FROM THE AIRPORT?

Luciana Nuñez | Sep 9, 2018
Luciana Nuñez | Sep 9, 2018

Do you know if it's payment or is it free with the hotel's single reservation?

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My daughter will be there on Monday Jan 8th, she will be celebrating her 30th birthday and is very excited. Are there any special amenities for someone celebrating a birthday?

Rhonda Diggs | Sep 9, 2018
Ángel Felipe Delgado Márquez | Sep 9, 2018

They have plenty of stuff for birthday people to do. Just ask when you check in.

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Is there a shop onsite that sells sunscreen? Or in City Walk?

Rachel De Vos | Sep 9, 2018
T Dem | Sep 9, 2018

Yeah, shop on site with suncream and souvenirs.

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Is there an airport shuttle from Sanford Orlando airport to the Cabana Bay? Or do you have a recommendation?

Kari Hale | Sep 9, 2018
Xander | Sep 9, 2018

A lot will depend on the size of your party, however Sanford Orlando is almost 1/2 way to Daytona from Universal/ Disney. The shuttle costs will likely be very steep, as they charge per person. You will likely be better off getting multiple ubers

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So you get fast pass?

James Allen | Sep 9, 2018
Robin Ann | Sep 9, 2018

You get only early admission into parks. It really is all you need. Start from back of the park first.. Lines are shorter..

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Is there a jewelry store at or near the hotel?

Jamie Rupp | Sep 9, 2018
Luis Hermenegildo | Sep 9, 2018

Yes at City Walk

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Good evening! I wonder if guests are charged parking fee. Thank you.

Karla Lopes | Sep 9, 2018
Thereza Coimbra | Sep 9, 2018

Can anyone tell if staying at the cabana bay (and already having tickets for the 3 parks) is it possible to enter the parks 1 hour earlier? Including volcano?

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Is there a mall near this hotel and if there is one they recommend me and what is their name, is there a Marshalls?

Juan Carlos Arzate Martínez | Sep 9, 2018
Ma Triado | Sep 9, 2018

This florida mall

What time is the check in for the hotel

Alejandro Navarro | Sep 9, 2018
G Mays | Sep 9, 2018

3pm

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Do you give military discounts?

Emily Cortes-Torrado | Sep 9, 2018
evan's world | Sep 9, 2018

On trip advisor it says they offer a great military discount

Is there an airport shuttle? Cab was $50 :(

Eric S. | Sep 9, 2018
natxnic | Sep 9, 2018

Yes, but it does cost money. I believe for one trip per person is $21. I know they have a round trip but I'm not sure on the price.

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I see that you have to pay for parking at the resort is that included when you book the resort or is that separate?

Delisa Cherry | Sep 9, 2018
Michael Pascuzzi | Sep 9, 2018

It is a separate charge. $12 per day per car.

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