They will check you in, but will not give you a room # until it's after 4pm.. they can also store your luggage free while you enjoy the amenities
We got there at 10 oclock and our room wasn't ready until almost 4 oclock! We kept our car packed up and got on our swimsuits. We all went to Volcano Bay while we were waiting for our room to be ready. They sent us a text letting us know the room number at 3:45 ish, but we stayed at Volcano Bay until it closed.
You can try to check in early, but most of the rooms aren't ready until 4pm or later. We got there around 3:30 and they gave me my key card, but they didn't know my room number until later. They texted me with the room number when it was ready an hour later. They do let you use the pools while you wait and you can leave your car there when you check out.
The hours change between pools weekdays 9 to 3 and 3 to 11 Are open the pools 9 to 11 Friday to sundays. Volcano bay has a private entrance from the hotel and early admission
I would call the day of and see if your room is ready. Pool opens at 9 a.m. closes at 10 p.m. sometimes they will let you in early yes. And depending on staff early in the day the pool may not be open. Low staffing is an issue some days
We checked in at 10:45 am and got very lucky as our room was ready and they let us go for no extra fee. We arrived on a Friday morning. WARNING: if you check in at 4pm or after you will likely wait about 1.5 -2 hours to check in. The lines were absolutely horrendous. They are at 100% capacity with not nearly enough staff to handle that volume.
You can check in early the staff is very accommodating. You do pay for parking and the hotel provides transportation to the parks and city walk Cabana Beach resort has a path which is a short walk to volcano bay
My check in was at the regular time and I even arrived an hour later I had to wait in line for what seemed like forever to get ckecked in. By the time I received my cards it was almost time for closing 8pm. They do let you park the car during your stay for a daily fee. You may use their shuttle for visiting the parks
We checked in at 2pm and we had a choice of 2 rooms ready!
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