Optimum

They sure do.

You are so right. What IS the local phone number???

I've been on hold 3 times over 25 minutes each...

They will call back as long as you are in the USA

I also have a horrible connection. I have tried to fight it with the company, but they keep telling me there is nothing wrong. This is a horrible company, and I have been lied to, and received horrible service for far too long. Unfortunately I am in a development that only accepts suddenlink. I say, if you are able to, get out while you can.

This is BY FAR the WORST company or service "provider" on the books!!!

Because they lack integrity

Because no other providers in some area

When you have a problem and have to call customer service. There's no answer for days. The home office have a line out the door for that same reason of not being able to speak with someone .🤔

Kirby, I would visit the local store. They do have an early buy out program now, but it may be for New customers only.

Horrible customer service, we have had service a year n half . Always had problems. We thoughtit was outages. But now that we hardly get service due to a problem onthe pole we know that because we called out a guy to fix it he found that it was that. Ok now that we know we been tryingto get someone out to fix that problem we scheduled it they keep scheduling now makes the 5th time they keepdoing this and its gotten to where we are not getting service..we are almost tothe point of giving up on them. But hey goodnews is they want a payment by oct 31, and yet we get no Internet. And we pay 120.00 a month. Next step we are going to try im going into there office, hopefully this helps because calling them dose no good. And we have decided we are not going to pay till they fix it

no suddenlink is awful doesn't answer phone or fix problems

It takes an act of Congress to get credit. I have been having issues for months, techs out many times, and still having problems. No credit till "resolved"

Cause they are basically a monopoly.

The store front refused to do it, directed me to call.

Go to the store front on 336 north

I'm not for sure since the predicaments going on when you're standing at the door you have to scan a QR code for instructions

There is a QR code on a plackard to the left of the door. Scan it, follow link, that puts you in line. Other waiting customers helped me figure it out. Well organized, felt safe as possible, wait time wasn't long. Good luck!

All of their call centers are overseas subcontractors with no investment in helping the customers. It creates a severe disconnect between us and the company. They just want our $.

If you need another box, you'll have to go to a physical location. However, depending on your package you should be able to stream the cable to additional TVs. Regardless, call their tech support and they'll walk you through your options.

When getting a technician into your home, be very specific and firm. Otherwise, they'll send out the wrong specialist and try to overcharge you.

You may need a new router

Practice

They actually dont list their direct phone number.

Don't get it the trash and very high

Paramount

Their technical department can walk you through the steps.

All equipmrnt should be tsken into the nearest office. Grt a receipt. Donot ship it may take months for credit to show up.

I like Suddenlink's "product" better than Consolidated, but their customer service stinks.

Remote neural monitoring

Nope. They offer/honor VERY Few discounts of any kind. But they do have occasional promo deals that are decent for limited time savings.

You can't stop them, but you can block them. Maximum of 10 numbers can be blocked. Visit Suddenlink website for instructions.

What Jack said

I do not work for Suddenlink, however I can tell you they have an automated system that can reset your services if you contact them via phone. (Technical ) . You will need to contact the Company. Here is one of their numbers... 1-877-305-7320

Always call 811 before you dig. All utilities will come and mark where they run on your property.

Ok here!

No

I usually love my cable but the internet is not what it should be. I can't use my smart tv cause the web isn't fast enough.

Suddenlink is the only Internet Service Provider in Conroe

We have Christmas music on ours

Yes

Programming changes every so often, especially when certain channels start costing more or aren't being watched by most of the customers, cable providers drop those channels and add more cost effective channels.

For the past 3months it has been horrid. Local channels included. I was told back when there was a hard outage. After 6-7 calls I was told they indeed we're experiencing an outage and would text AND call when it was over. I asked if there would be an adjustment to our bill. The rep said when outage was out we would get an adjustment. I called two weeks later and was still having horrible service. Our service is better but have yet to receive a text or call saying the problem was fixed and we would get an adjustment. Suddenlink sucks and Internet speeds are a laugh. Consolidated is worse. My relative has it and they say the same. No STARS out 5.

Either, Channel 71 or 72