Westgate Lakes Resort & Spa

Category: Resort hotel in Orlando, Florida

Address: 9500 Turkey Lake Rd, Orlando, FL 32819, USA

Phone: +14073450000

Reviews

Luiz Machado

Oct 6, 2022

Very good place, they just need to tell the owners of the apartments tell us that their water park is not included on the price. We had to pay 20 bucks a person per day. Also, needs more attention on the cleaning of the rooms.

John Salmons

Oct 6, 2022

Great service. Rooms are good, not great. We had to remove drawers in the night stands to plug our phone chargers in. Every morning, we're woken up by the constant noise of loud leaf blowers. Parking is a little bit of a pain and some of the units are far away from the amenities. Other than that, everything is fine. A gallon of milk will cost you $10 on the resort.

Laura Romero

Oct 5, 2022

When we visit orlando this was always our place to stay! I have been a few times and enjoyed my stay. However last week there was a hurricane... I had to be evacuated along with the storm heading directly to orlando which was obviously unsafe to drive. I booked the hotel through a 3rd party and have been getting a complete run around from them. Priceline is saying they need approval from them to refund the hotel, when I call the hotel there is "never a supervisor or manager" to come help. I called the wholesale department and the lady laughed and said they never call anyone back and only respond to emails, basically good luck getting a refund. I didnt even need a refund! I just wanted to reschedule my dates due to the natural distaster. Im pretty appalled at the customer care I have been , or rather have not recieved.

Charlene Patterson

Oct 5, 2022

Very nice place, friendly and beautiful

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Questions & Answers

Is there a water park with a lazy river? I heard they were building one.

Cheryl Moore | Oct 6, 2018
Martin B | Oct 6, 2018

They are building one it will be completed fall 2018

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Do they have a shuttle to the parks?

Christine Tinajero | Oct 6, 2018
Dannette Pritchett | Oct 6, 2018

Yes, to the parks and mall

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I saw there were bed bug reports, has the situation been rectified?

Bella C | Oct 6, 2018
Shan Levy | Oct 6, 2018

I never saw any bed bugs there the room was very nice and clean. I was supposed to stay there for 7 nights, my daughter had gotten me a vacation package but when i booked the hotel i only did 4 nights because I was very skeptic of previous reviews that I had seen, I had a wonderful experience there so I regret not taking the whole 7 nights! Hope this helps

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Does the resort furnish pans for cooking?

Lucas Raysin | Oct 6, 2018
Dianne Moore | Oct 6, 2018

They provide most everything you would need to cook..if something isn't there, call and ask member services if its available

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Hello.We stayed here back when I was 15 and I loved it..Planning to stay here in late September. We doing flight and hotel. Do all rooms have stoves?

Alishia Williams | Oct 6, 2018
J Pablo Cabral | Oct 6, 2018

All of the rooms have stoves, excepting the "studio villas", those only have shower and a jacuzzi. Great for couples.

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Are the pools heated?

Annette Rossotti | Oct 6, 2018
Westgate Lakes Resort & Spa | Oct 6, 2018

Yes, our pools are heated!

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What is the best way to get tickets to parks and which is recommended for older couple with no chuldren?

Joie Pavelcsyk | Oct 6, 2018
Martin Cohen | Oct 6, 2018

On line from Disney, and if your parents are Florida residents you can get special discounts. Otherwise, take a time share tour, and get the free gift, after the required 90 minutes.

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Inqurying ab first time visit to Orland Florida timeshare I was informed we could get a timeshare free for first time users while in Orlando is this true?

Gayle Harrington | Oct 6, 2018
Maahzee Gurl | Oct 6, 2018

You can't stay for free, you go on tour and your stay is discounted.

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Is the resort fee per person or per day ?

Terry Johnson | Oct 6, 2018
Yaneak | Oct 6, 2018

Per day

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Does anyone know what mattresses are used in the rooms at Westgate lakes? It was the best sleep ever but didn’t look at who made them.

aklyons | Oct 6, 2018
Daniel | Oct 6, 2018

Yes I do believe that it was Simmons Beauty Rest Mattress Recharge model as Paul mentioned.

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Is there a place to buy tobacco product

Amber Tacia | Sep 5, 2022
Gwen B. | Sep 5, 2022

Yes indeed.Fine Cigars as well. They even sale wine and spirits.

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Do you have to pay for the spa?

Dawaun Peterson | Oct 6, 2019
Sunshine Broughton | Oct 6, 2019

Yes you have to pay for everything

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How close to disney world

Cynthia miller Miller | Oct 6, 2019
Juan Chain | Oct 6, 2019

Not to far it's really around the corner. You can take I-4 or Palm Parkway straight to 535 make a left.

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Hi, is there a DVD or blue ray in the rooms?

Carissa Burlakos | Oct 6, 2019
Theresia M | Oct 6, 2019

Yes there is ma'am. I went there over the summer this year and there is a blue ray dvd player. Was that what you were looking for?

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do you rent strollers

NINA RAUSCH | Oct 6, 2019
Westgate Lakes Resort & Spa | Oct 6, 2019

Unfortunately we do not rent strollers out to guests at this property.

is the waterpark or lazy river usable yet 08/16/2018

William Price | Oct 6, 2018
Konstance | Oct 6, 2018

Not for this location

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Does this hotel have a laundry room?

Andrea Hawkins | Oct 6, 2018
Dave McGruer | Oct 6, 2018

Larger rooms do, studios will use a shared laundry in the building.

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Do u have to attend a time share seminar at to stay at this resort? And how far from Disney parks?

Nicole Williams | Oct 6, 2018
Westgate Lakes Resort & Spa | Oct 6, 2018

Participation in a timeshare presentation is not required to stay at this resort. We are located roughly 3 miles from Universal, and 7 miles from Disney.

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Are there coffee pots in the Studio units ?

Linda Schrock | Oct 6, 2018
Ashley S | Oct 6, 2018

yes and a mini fridge

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Does this place have a place where you can print/ make copies

A Google User | Oct 6, 2018
Westgate Lakes Resort & Spa | Oct 6, 2019

Hi there, we do have these facilities available for our guests.

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Is there a shuttle from the airport to the resort?

Denise Linder | Oct 6, 2018
Denise Linder | Oct 6, 2018

Thank you all for answering my question

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What kind of coffee pits are in the villas

Gloria Gill | Oct 6, 2018
Westgate Lakes Resort & Spa | Oct 6, 2019

Gloria, We offer standard coffee pots in our villas.

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How much money would it be to stay at Westgate Lakes resort and spa for 10 Days

Joshua Demers | Oct 6, 2018
Dave McGruer | Oct 6, 2018

Depends on size of room, from studio yo multi bedroom. You can find it on Expedia on a nightly basis.

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Do they provide complimentary breakfast?

Aaron Johanan | Oct 6, 2018
Westgate Lakes Resort & Spa | Oct 6, 2019

Hi Aaron, we do not offer complimentary breakfast at this property.

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Are there laundry facilities?

Lorraine Jordan | Oct 6, 2018
Jason Yeomans | Oct 6, 2018

The larger condos with kitchens have full separate laundry washer and dryer. The smaller units without kitchens have all-in-one washer dryers which do not work that well.

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The maintenance fees are mucho tío hight...and one bed buggs? Ridiculeousuz!

Leonides Pimienta | Oct 6, 2018
Daniel Mullings | Oct 6, 2018

We saw no bed bugs but our floor was dirty. They came and mopped. Other than that, our stay was great.

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Is Westgate pet friendly?

eddie mooney | May 8, 2022
paula pinto royo soares de moura | May 8, 2022

Yes

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Can we do a late checkout

Diana Tlatelpa | Oct 5, 2021
Jeronica Harvey | Oct 5, 2021

Yes you can do a late checkout at a fee. Checkout is at 10:00

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How much does the water park cost per day? Do adults pay same as kids?

Dominic Hagen | Oct 5, 2021
Kristi Peterson | Oct 5, 2021

$20 per person, per day. We were there last week.

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Are pet allowed?

Daniela Davis | Oct 5, 2021
David Danser | Oct 5, 2021

Yes

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Does Westgate Lakes Resort & Spa have a shuttle to the parks?

Westgate Lakes Resort & Spa | Oct 6, 2019
Westgate Lakes Resort & Spa | Oct 6, 2019

Thanks for reaching out to us about our Orlando hotel near the Disney World area! At Westgate Lakes Resort & Spa we do offer a complimentary shuttle to Disney World, Sea World & Universal Studios for your ease and convenience. I hope this information was helpful! Please let us know if you have any more questions about our resorts in Orlando, FL. We’re always here to help!

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Do they rent fishing boats at the marina?

Donald Dellinger | Oct 6, 2019
Royalty Cummings | Oct 6, 2019

Yes, $45 for a pontoon boat.

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what to do nearby

stablepar | Oct 6, 2019
Joan Chandler | Oct 6, 2019

They is so much to do in that area, we just bought a time share their and we love it because everything is just a few minutes away....

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Is the water park ready yet? I came a year and half ago it was "almost finished"

Tiffany Gray | Oct 6, 2019
Paul Ferrel | Oct 6, 2019

I didnt know there was one. The front desk never mentioned it. There are pools and hot tubs though. And my room had a nice sized jacuzzi tub

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Is there Ethernet wired internet available in the rooms?

Full of Schmidt | Oct 6, 2019
Westgate Lakes Resort & Spa | Oct 6, 2019

Thanks for reaching out to us about our Orlando hotel near the Disney World area! At Westgate Lakes Resort & Spa we only offer wireless WiFi connection in our units. I hope this information was helpful! Please let us know if you have any more questions about our resorts in Orlando, FL. We’re always here to help!

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Is there a beach close by

Gloria Montoya | Oct 6, 2019
Fernando Royo | Oct 6, 2019

No. The closest beach is about 1.30h By car

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do the villas have Air condition? and when was the last time the resort got renovated?

Thamer Alsaleh | Oct 6, 2019
Elio Reyes | Oct 6, 2019

Yes, they have air condition

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Does the hotel sell ticket pkgs for local attractions? Deals bc of staying there?

HEAD SHOTSCOUNT | Oct 6, 2019
Nelly Cecilia Urdaneta Sandoval | Oct 6, 2019

Yes,

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How much is the resort fee?

Rachel Foster | Oct 6, 2019
Westgate Lakes Resort & Spa | Oct 6, 2019

Hi Rachel! Our nightly resort fee is $12.99 + tax per night.

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Does the hotel take orders? charge for the service?

Feliz sem tabaco Marcio Sousa | Oct 6, 2019
Marlene Kaur | Oct 6, 2019

If they receive orders. You have to speak to the receptionist for the address.

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what time of reception reception is open 24 hours?

renato tavares | Oct 6, 2019
Chase Griggs | Oct 6, 2019

Yes.

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Is the water park completed

Nadeen Shah | Oct 6, 2018
Westgate Lakes Resort & Spa | Oct 6, 2019

Hi Nadeen, our water park is still in the works! Stay tuned to our website for updates.

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Is the waterpark at westgate lakes completed yet, we have reservations for october 14

Cynthia Marchetti | Oct 6, 2018
Westgate Lakes Resort & Spa | Oct 6, 2019

Hi Cynthia, our water park is still in the works! Stay tuned to our website for updates.

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I need the contact of an advisor who is Cuban. I do not remember the name. A very special adult man.

A Google User | Oct 6, 2018
Westgate Lakes Resort & Spa | Oct 6, 2019

Please contact us at 888-808-7410. We have agents who are able to assist you with any issues or concerns you have.

Is early March a good month to be there? I am in love with this place, safe, comfortable and pleasant.

Carmem Segond | Oct 6, 2018
Westgate Lakes Resort & Spa | Oct 6, 2019

Our resort and pools are open year round! For information about rates and availability please visit our website or contact us at 888-808-7410.

What is the email to contact the hotel. It is not on their website. Thamks

Mohamed Aly | Oct 6, 2018
Westgate Lakes Resort & Spa | Oct 6, 2018

Unfortunately there is not a direct email you will be able to contact. For questions and assistance please call the hotel.

Are there picking areas on site with grill use? When the water park is open will it be free as well like the pools?

Laura and Jeff | Oct 6, 2018
Westgate Lakes Resort & Spa | Oct 6, 2018

There are pick-nicking nearby for our grills on-site. Please stay tuned to our website for updates on the water park availability and pricing.

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How close to the airport?

Angie Szymanski | Oct 6, 2018
Westgate Lakes Resort & Spa | Oct 6, 2019

We are located roughly 25 minutes from MCO and 45 minutes from Sanford/Orlando Airport.

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Are there stoves in all rooms?

R Cross | Oct 6, 2018
Kelvin Spratley (Donk) | Oct 6, 2018

And the 2-bedroom that have a full kitchen and it Studios know they don't have a kitchen or do you have a full kitchen and the two bedroom

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Staying in a few weeks, will we have to hear their sales pitch? I want to know now so we have time to switch hotels.

Homesick becky | Oct 6, 2018
Garrett Robison | Oct 6, 2018

Unless you accept some of their deals. But the sales pitch isn't that bad you get food and drinks. Gives you great discount tickets. We saved about $500 in tickets for the whole family. And only takes half hour to an hour to listen to, not the whole family has to go.

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What does the bowling alley cost for owners

Steven Paulsmeyer | Oct 6, 2018
Westgate Lakes Resort & Spa | Oct 6, 2018

The bowling alley is accessible to owners free of charge.

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What are the special events going on June 30 till July 7

Steven Paulsmeyer | Oct 6, 2018
Cynthia Hamilton | Oct 6, 2018

Yeah, there are no 'Special Events'. This place is super bare bones, very old (circa 1990) type of 'resort'. As another Google reviewer suggested, it's not a bad idea to call Westlake and inquire. :)

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Shuttle to Disney?

leslie makowski | Oct 6, 2018
S S | Oct 6, 2018

Yes, but only Epcot.

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What events are planned for June 22 through junec29th.?

Mitchell David | Oct 6, 2018
Dianne Moore | Oct 6, 2018

I'm not certain but there should be a events listing on the website

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How to get cancellation conformation on staying there

Diane Snyder | Oct 6, 2018
Westgate Lakes Resort & Spa | Oct 6, 2018

For information about your reservation you can call our reservations department at 800-875-1817

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Are their any fresh food markets near the resort?

Lucas Raysin | Oct 6, 2018
Freddie Crespo | Oct 6, 2018

The only thing we saw was Walmart. 5 min. drive in car. There was many restaurants with very good food.

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Are there two beds in each room. I want two bedroom

Tisha Hyman | Oct 6, 2018
Patricia Davis | Oct 6, 2018

Depending on what you desire, you can call or go on the website for more info! We had the three bedroom with a king size bed in two of the master bedrooms and a queen sized bed in the other room, 3 bathrooms, jacuzzi, there's always a pull out sofa bed available in the livingroom. We had a downstairs unit with patio by the water. Hope your experience will be enjoyable. Yes, they have 2 bedrooms units!

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How close is the nearest beach

Rochelle Williams | Oct 6, 2018
Michelle Berken | Oct 6, 2018

About 1.5 hrs from either side if Florida. Great things to do on either side, Clearwater Beach on the west and Kennedy space center and Coco Beach on the east side...

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How much does the wifi cost ?

Dylan Patrissi | Oct 6, 2018
Eugene Dove | Oct 6, 2018

If you invited for workshop, it's not included, than for you it's gonna cost $30 for 3 days

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Do they take you out 2 eat

Rosalyn Robinson | Oct 6, 2018
Westgate Lakes Resort & Spa | Oct 6, 2018

Complimentary breakfast is included as part of our timeshare presentations.

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Is there any part of water park open ?

Patti Becker | Oct 6, 2018
Theron Reeves | Oct 6, 2018

I was told that the water park is open at the Town Center but it's not open at the Lakes. I just left on Sunday

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Do we need to bring our own pool tubes or are they provided? Are they allowed?

Ashley Beaulac | Oct 6, 2018
Lori Smith | Oct 6, 2018

They allow pool floats but you need to bring your own. They do supply life vests though.

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Do you have scooters fur rent at ur hotel

Cinpetersdy Peters | Oct 6, 2018
James Becton Jr | Oct 6, 2018

They do not have scooters ther but, if you ask them they will give the number to a company and the company will drop off a scooter to Westgate. We had that done. Also, you will have to pack the scooter around In your vehicle. They break down pretty easy and the aren't as heavy as you think and the price of scooter is not to expensive.

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Is it timeshares tour

Cici | Oct 6, 2018
Michael McGough | Oct 6, 2018

You can get good deals if you sign up for a timeshare tour. I own here, and it actually was a surprisingly good investment.

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How long does it take to get your deposit back??

Francine Fountain | Oct 6, 2018
Madina M Castleman | Oct 6, 2018

4 Business Days

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Is there a room that has 5 beds

Noemi Spencer | Oct 6, 2018
cassandra brewton | Oct 6, 2018

We got side by side rooms, a king size bed in one and two full size beds in the other

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What does a studio consist of . kitchen etc

michael fairhurst | Oct 6, 2018
Cameron Stevenson | Oct 6, 2018

King bed, sleeper sofa, full size bathroom with glassed in shower and large jetted tub. Also additional sink, microwave, refrigerator, cabinets, and small dinning set. Also have a balcony to go out on

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How many people per room?

Ashley Rizzardi | Oct 6, 2018
Traci Turner | Oct 6, 2018

My room was a 1-bedroom deluxe which had s long bed plus a queen sofa bed, with full kitchen, huge bathroom, plus washer dryer and jacuzzi tub in bedroom

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Do you have shuttle to the Orange County Conbention Center Kathy

A Google User | Oct 6, 2018
Glen Kohlhagen | Oct 6, 2018

No

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What is the resort fees per day?

Carolina Walker | Oct 6, 2018
HeyItsUltra! | Oct 6, 2018

There is a 13$ resort fee. Plus a 50$ deposit.

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How much is resort fees

Carolina Walker | Oct 6, 2018
Patrica Peete | Oct 6, 2018

$15 a day, and the amenities are included

Is there a shuttle to and from the Orange County Convention Center?

Arlene Mader | Oct 6, 2018
Rhonda Clemmons | Oct 6, 2018

Only to certain parks.

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Does anyone know what time the timeshare presentations begin and end?

EBONY ROGERS | Oct 6, 2018
Adele Deangelo | Oct 6, 2018

Usually during breakfast. Tjey offer you a complimentary breakfast.

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What is your address for parcel delivery?

Carol Matta | Oct 6, 2018
Westgate Lakes Resort & Spa | Oct 6, 2019

Thanks for reaching out to us about our Orlando hotel near the Disney World area! At Westgate Lakes Resort & Spa you can send packages to our resort at 10000 Turkey Lake Road Orlando FL, 32819. Please be aware that storage fees may apply which you can find on our website here: http://bit.ly/2SDkEu5. I hope this information was helpful! Please let us know if you have any more questions about our resorts in Orlando, FL. We’re always here to help!

Does this resort have Aa meetings?

Colleen Coste | Oct 6, 2018
Yaneak | Oct 6, 2018

Not to my knowledge

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How much does the discounted tickets cost discounted within the resort? Are tickets for disney and universal?

Kamila Marques | Oct 6, 2018
Paula Oliveira | Oct 6, 2018

Tickets are offered to those staying at the resort. Tickets are offered for all parks. If you are interested in staying, you can send me an email.

Shuttle to airport for pick-up and return?

Olney Margie | Oct 6, 2018
Zoraida J. Serrano-Vega | Oct 6, 2018

Yes

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What is the difference between the Westgate palace and the Westgate lakes resort?

Helen Bucci | Oct 6, 2018
Cathy W | Oct 6, 2018

The Lakes has a screened balcony or patio and an on site restaurant ...the Palace does not.

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Is there a shuttle to the convention center?

Margaret Raitt | Oct 6, 2018
Jeanette Pallitto | Oct 6, 2018

No sure but call the resort

Does shuttle run to ESPN Sports Center?

Brigette Dunn | Oct 6, 2018
JoAnn Fretz | Oct 6, 2018

No, it only goes to Epcot and then you have to take Disney buses to the other parks.

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Can I have stuff shipped to them before my stay?

Michael deMaayer | Oct 6, 2018
Saleeta Nabors | Oct 6, 2018

The resort is so very busy I would not recommend doing so.

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What is the approximate cost of a cab from the airport?

Aurelia Dubon | Oct 6, 2018
Ann Domino | Oct 6, 2018

Yes

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Do they have a shuttle to and from the airport?

Aurelia Dubon | Oct 6, 2018
Gabriela Kilianski | Oct 6, 2018

don't think so. they have shuttle to the convention center.

do they have shuttle to the airport ?

Julio Novais Lopes | Oct 6, 2018
Aleksandro Aita | Oct 6, 2018

They could provide but not free. I propose Uber.. Good enough

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Do you have an email address so as I can contact you from Australia. I have a booking in March that I would like to clarify

Graham Sweetman | Oct 6, 2018
Westgate Lakes Resort & Spa | Oct 6, 2019

Thanks for reaching out to us about our Orlando hotel near the Disney World area! At Westgate Lakes Resort & Spa we do not have a direct email you can reach out to, however, you can always message us via social media or contact our reservations department for further assistance. I hope this information was helpful! Please let us know if you have any more questions about our resorts in Orlando, FL. We’re always here to help!

Do they have a water park?

Mariana Saucedo | Oct 6, 2018
David Cook | Oct 6, 2018

Pools, but no water park (yet! Sign for one "coming soon" on premises.

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Do they charge a resort fee?

Joanne “Josie” Kilgallon | Oct 6, 2018
paula colson | Oct 6, 2018

It depends on how you book it. If you are renting from an owner the resort fee is already included in the price

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Do they allow pets?

Sam Swee | Oct 6, 2018
Waddles Righetto | Oct 6, 2018

I'm pretty sure I saw a family and a man bring in their dog.

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How close is this hotel to the Orlando International Airport??

Sharlene Taylor | Oct 6, 2018
Lisa French | Oct 6, 2018

About 30-40 minutes depending on traffic

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Is this a time share property

Charles Phabmixay | Oct 6, 2018
Brian Winkelman | Oct 6, 2018

Yes it's a very nice piece of the resort. They ask for a lot of money up front & almost $1k a month. If you have 90min to 180min of your time to sit there & listen. Go for it. They approached me while I was on vacation with my family. That will never happen again.

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Is parking free or a fee for Vans

Neal Byers | Oct 6, 2018
Richard Baglieri | Oct 6, 2018

Parking is free if you're and owner

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Do they have heated pools

Stacey McMillan-Moore | Oct 6, 2018
Free American | Oct 6, 2018

Yes, we enjoyed our visit.

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Is there a better building/ location in the resort to stay at?

Murielle Sims | Oct 6, 2018
Yaneak | Oct 6, 2018

There are different room types available, it would be best to speak with to a Representative who can assist you, answer all your questions and help you find the best option suitable for you.

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Do you have an airport shuttle service?

qaq gm | Oct 6, 2018
Angelique Ridley | Oct 6, 2018

They can assist you with the shuttle company they use.

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Do you need to get a car from airport or is uber cab better?

Joie Pavelcsyk | Oct 6, 2018
Jermaine | Oct 6, 2018

Get the car. It gives you so much more independence.

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What time do shuttles run?

Joie Pavelcsyk | Oct 6, 2018
Ahmer Ali | Oct 6, 2018

Depends on time of year perhaps but during this week, Disney shuttles were 800, 930 and 11 and came back starting every hour or so beginning at 6. Universal was 830 1030 and 12, coming back 5 745 and last one at 9

Could we fishing in the lake?

Bruno Oliveira | Oct 6, 2018
Ahmer Ali | Oct 6, 2018

Yes, as long as it's not below 50 degrees. You can buy bait and rent a pole from marina. Or you can rent pontoon boat but they said no one ever catches anything from. The boat, only the dock.

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Do you availability from 12/22-12/29

SHERRI GITTINGS (GABRIELLI) | Oct 6, 2018
Phil “Son Goku” Lopez | Oct 6, 2018

I don't think this is the best place to ask. You should call them.

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If u work at universal studios do u get discount

Geraldine Follins | Oct 6, 2018
John Gokey | Oct 6, 2018

You have to do a tour then you get two tickets for 1 day

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Anyone know if they offer free wifi?

Alicia Fayman | Oct 6, 2018
Jenna Monserrat | Oct 6, 2018

Yes. You get a code once you check in.

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Do you have power in all west gate Orlando time shares.

MadisonLife123 | Oct 6, 2017
Marisa Gordon | Oct 6, 2017

Yeah

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Are all reservations being honored after Irma. Dates September 15th - 25th

MadisonLife123 | Oct 6, 2017
John Glenn | Oct 6, 2017

Mine was.

We have paid reservations for Sept.15 to the 22. What will happen if Irma hits orlando and we cannot proceed to check in. Will we get a refund .what is the policy regarding major forcecancellations

millie orquiola | Oct 6, 2017
David Peraza | Oct 6, 2017

I agree with Ruth, call the resort i am sure they would refund you the stay due to it being a hurricane

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What is the additional resort fee charge of 19.99 USD per room per night charged at the hotel for?

Pamela Esquilin | Sep 21, 2022
shatemah holston | Sep 21, 2022

We had a 4 night stay and they charged us a total of $50 (as an incidentals deposit) they gave it back to us after we checked out.

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Do you rent motorized wheelchairs?

Lourdes Soto | Sep 5, 2022
Talus CPTS | Sep 5, 2022

No.

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Is it true what is currently being published about the Westgate Lake Resor Event??? What includes Alexa or table Three days with two nights in the hotel And $50 card??????

Teresa Hernandez | Jul 7, 2022
Daisy Rivas | Jul 7, 2022

Asi es muy cierto y esta muy bonito el lugar muy tranquilo y los apartamentos muy grande y amublados y tiene todos los servicios y muy linpio me Encanto mucho ♥ 👍

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Yes they accept pets??

Carlos Luis Garces Morales | Jun 7, 2022
Gonzalo Muñoz | Jun 7, 2022

Yes, I have seen several.

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They have a beauty salon

Regina I. Rodríquez | Jun 7, 2022
Fernando Calderon | Jun 7, 2022

And

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Driving down from New England do you know if I can park my RV at Westgate lake resort? If there's a fee.

karina nina | Mar 9, 2022
Eddie B | Mar 9, 2022

I didn't notice any extra large or long parking for RV's

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What airport do i use from Orlando?

Neta Rivera | Mar 9, 2022
Westgate Lakes Resort & Spa | Apr 8, 2022

Hi, the closest airport is Orlando International Airport. Hope to see you soon!

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I'm going there in like 4 days is there a basketball court?

Christopher Carter | Dec 9, 2021
linda english | Dec 9, 2021

I'm sure they should got fishing tennis paddle boats .Etc

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How do i reserve a shuttle ride to and from the airport?

Anna Nguyen | Oct 5, 2021
Riham Seliem | Oct 5, 2021

They don't offer this service.

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How far away is the nearest grocery ( food stores)?

Pat Gussey | Oct 5, 2021
Pam Davis | Oct 5, 2021

Whole foods is right up from Walmart. Too many people in Walmart I suggest whole foods.

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do you sell daypasses for visitors

Hacienda Aruba | Oct 5, 2021
DUB D THATS ME | Oct 5, 2021

They do, although, if you own a timeshare through their "parent" company, you get them included in your stay.

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Do the studios in Westgate Lake and Spa have jacuzzi tubs?

Greysi Delgado | Oct 5, 2021
Celia Gordillo | Oct 5, 2021

Yes the two bedroom suite we had did and a pretty big one too. The toilet had its privacy door and it also had a separate shower. A very big bedroom.

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Do you have your own mobility to go to the theme parks? For Busch Garden

rocio montes | Oct 5, 2021
Waldemar Cantres | Oct 5, 2021

And

Do you offer shuttle to the parks and airport MCO?

Nidia Maya | Oct 5, 2021
Rosa Medina | Oct 5, 2021

Yes ma'am!!!

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The water park is already built and in operation for this year 2021?

Ana Hilda Rodriguez | Oct 5, 2021
Jenny Lupercio | Oct 5, 2021

Yes father

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Is there a day pass for visitors? if so what is the fee? How many vehicles are you allowed?

Laurie Steyer | Oct 5, 2021
Miguel Slaton | Oct 5, 2021

No Day pass offered but Guest can have Visitors till 9pm. But can visit everyday your there.

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Hi anyone have a fixed date for when the new waterpark is going to be open

Raymond mclear | Oct 5, 2021
Eleasia Saliard | Oct 5, 2021

Summer 2021

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Do I have to drive feom west palm bch to the kissimmee westlake towncenter resort &spa to get waterslides .orlandos wsstlake resort and spa waterslides are under construction?????

charlene Jones | Oct 5, 2021
Bennie Tate | Oct 5, 2021

Grand opening is 3/15/2021

What is taking so long to get this water park put together and finish it ??

robert ambler | Oct 5, 2021
Shanda Yay | Oct 5, 2021

Covid slowed it down. It's coming along though. The wave pool and lazy pool were laid out, if im not mistaken.

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Are the pools open in November?

Karen Lovett | Oct 5, 2021
gustavo santa | Oct 5, 2021

Sure, is open confirmed

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Are you the Orlando hotel offering the schoolcation special?

Carlos Velazquez | Oct 5, 2020
Westgate Lakes Resort & Spa | Oct 5, 2020

Yes! Our Orlando Schoolcation hotel deal allows you to receive up to $100 in FREE Resort Credit when you book before December 17th, 2020! You can spend your schoolcation credit on almost anything, including food, drinks and activities at our resort. For more information on how you can Study In The Sun & Stay For The Fun, check out https://westgateresorts.com/schoolcation/ . Thanks for checking us out! Schoolcation is IN session! At Westgate Resort!

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Water park open yet?

Cruz Control | Oct 5, 2020
Shanon Seals | Oct 5, 2020

No, didn't look very far in constriction yet.

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Hello all! I have a dear friend who has been part of the community for years. An owner, apparently just not up on the latest..Are there annual rentals, if so rental range? Thanks!

Maria Ward | Oct 5, 2020
David Borem | Oct 5, 2020

Plenty of rentals...price varies depending on time spent

Any resorts in Hollywood Florida

Tina Kadow | Oct 5, 2020
Emmanuel Casseus | Oct 5, 2020

Yes Westgate got a resort in Miami

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How many guest can it hold

Theresa Johnson | Oct 5, 2020
Ricardo A. Lyma-Young Y. | Oct 5, 2020

There are 1, 2, 3 and 4 bedroom alternatives. Each holds up to 4 persons, so if your party for example is of 10-12, you need to choose a 3 bdr alternative

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do the resort accept and keep packages from post office?

joão victor sales | Oct 5, 2020
Javier Cotto | Oct 5, 2020

Yes

Hello, I have a upcoming reservation for my Husband 60th Birthday, Can anyone Tell Me a near by place to listen to R&B music,I've read afew Rating Re:West Gate over All, It's Sounds Great. I all heard about free tickets to show's How can I Sign Up;)

Mrs.Felicia Griffin-Dotson | Oct 5, 2020
Daniel Alicea | Oct 5, 2020

It is a timeshare, it was worth it's weight, but my last experience has left me wanting. Pick a day where the dj is live(calenders are at the main desk), he is a cool guy, will play anything available. The bar and grill is where the live music and stuff will be. You don't need tickets per se, but buying into the timeshare might be worth your while.

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What are the bus times for the parks and the value of tickets sold at the resort?

Heloisa Barroso | Oct 5, 2020
Westgate Lakes Resort & Spa | Oct 5, 2020

Thanks for reaching out to us about our Orlando hotel near the Disney World area! At Westgate Lakes Resort & Spa you can reserve a seat on our complimentary theme park shuttles upon arrival. We do have shuttles departing and returning several times throughout the day, and our staff would be happy to share the schedule with you. I hope this information was helpful! Please let us know if you have any more questions about our resorts in Orlando, FL. We’re always here to help!

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Is the water park finally done????

Baltazar Ayala | Oct 6, 2019
Westgate Lakes Resort & Spa | Oct 6, 2019

Thanks for reaching out to us about our Orlando hotel near the Disney World area! At Westgate Lakes Resort & Spa, we are still hard at work on our water park project. I hope this information was helpful! Please let us know if you have any more questions about our resorts in Orlando, FL. We’re always here to help!

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What is the difference between the studio villa and RESORT SELECT studio villa?

Noita Spirit | Oct 6, 2019
Westgate Lakes Resort & Spa | Oct 6, 2019

Thanks for reaching out to us about our Orlando hotel near the Disney World area! At Westgate Lakes Resort & Spa, our Studio Villa includes one king bed, and one sleeper sofa. It can sleep up to four guests. I hope this information was helpful! Please let us know if you have any more questions about our resorts in Orlando, FL. We’re always here to help!

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Does the resort offer luggages storage?

Laura Viquez | Oct 6, 2019
Westgate Lakes Resort & Spa | Oct 6, 2019

Thanks for reaching out to us about our Orlando hotel near the Disney World area! At Westgate Lakes Resort & Spa you can store luggage with us while you are in-house. I hope this information was helpful! Please let us know if you have any more questions about our resorts in Orlando, FL. We’re always here to help!

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Is there free breakfast

Chelsea Uzoho | Oct 6, 2019
Martin Cohen | Oct 6, 2019

Yes & no... There is no regular free breakfast at the Westgate Resort. BUT, if you go for a Timeshare sales meeting there is a very nice free hot breakfast. They also have many free events for owners (!!!): Lunch bar-b-que, icecream parties, & kids parties. They say on the 'Daily Schedule of Events', for owners...but we have never been asked to provide proof of that. So go enjoy, & take a 90 minute timeshare interview. Enjoy.

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Is it smoke free

Krystal Tipton | Oct 6, 2019
April Bowman | Oct 6, 2019

They have both units available. Westgate Lakes Resort & Spa is a smoke-free resort and applies to all areas with the exception of designated outdoor areas. ... Housekeeping packages may be purchased directly from the resort upon check-in. For 🚬 in rooms

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Is there a water park available?

Evelyn Francis | Oct 6, 2019
Westgate Lakes Resort & Spa | Oct 6, 2019

Thanks for reaching out to us about our Orlando hotel near the Disney World area! At Westgate Lakes Resort & Spa we do not yet have a water park available to our guests. Please stay tuned to our website and social media pages for updates! I hope this information was helpful! Please let us know if you have any more questions about our resorts in Orlando, FL. We’re always here to help!

what are the timings for the shuttle to the parks?

Rohit | Oct 6, 2019
Roderick Westberry | Oct 6, 2019

There are only 3 buses to the parks all before lunch and only 3 from the park all evening/ dinner time. If you travel with little ones take a car. This way you can come and go as you please based on the little ones needs. If you are doing an all day thing the bus is ok.

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Are there outdoor grills at this property?

Ashley Mckay | Oct 6, 2019
Westgate Lakes Resort & Spa | Oct 6, 2019

Thanks for reaching out to us about our Orlando hotel near the Disney World area! At Westgate Lakes Resort & Spa we do offer several outdoor grills around the property and do offer tools for our guests to rent from our front desk! I hope this information was helpful! Please let us know if you have any more questions about our resorts in Orlando, FL. We’re always here to help!

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is there free shuttle to disney parks

Donna Wood | Oct 6, 2019
Westgate Lakes Resort & Spa | Oct 6, 2019

Donna, Thanks for reaching out to us about our Orlando hotel near the Disney World area! At Westgate Lakes Resort & Spa you can take our complimentary shuttle to Disney World. Shuttle seating is limited and must be reserved ahead of time in the main lobby. I hope this information was helpful! Please let us know if you have any more questions about our resorts in Orlando, FL. We’re always here to help!

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do they have boat rental? and is that extra money? how much?

Donna Wood | Oct 6, 2019
Westgate Lakes Resort & Spa | Oct 6, 2019

Thanks for reaching out to us about our Orlando hotel near the Disney World area! At Westgate Lakes Resort & Spa you can rent a kayak, paddle boat or pontoon boat! Prices do vary based on time and number of riders, and range from $8 for a 30 minute kayak rental to $55 for 2 hours on a 4-seater pontoon boat. I hope this information was helpful! Please let us know if you have any more questions about our resorts in Orlando, FL. We’re always here to help!

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Is it possible to mail purchases to the address?

Carlos Atial Carlos | Oct 6, 2019
Westgate Lakes Resort & Spa | Oct 6, 2019

Thanks for reaching out to us about our Orlando hotel near the Disney World area! At Westgate Lakes Resort & Spa you are welcome to receive packages. There is a charge for this service, which you can read about on the terms and conditions on our website. I hope this information was helpful! Please let us know if you have any more questions about our resorts in Orlando, FL. We’re always here to help!

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Are there rooms that overlooks the parking lots or expressway

billie hughes | Oct 6, 2019
Westgate Lakes Resort & Spa | Oct 6, 2019

Thanks for reaching out to us about our Orlando hotel near the Disney World area! At Westgate Lakes Resort & Spa you can enjoy a beautiful lake view or pool view! We are happy to notate your reservation with specific view requests. Though this is not guaranteed, our staff will do their best to ensure your stay is wonderful. I hope this information was helpful! Please let us know if you have any more questions about our resorts in Orlando, FL. We’re always here to help!

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What time does breakfast start

Asia goldson | Oct 6, 2019
Westgate Lakes Resort & Spa | Oct 6, 2019

Thanks for reaching out to us about our Orlando resort near the Disney World area! At Westgate Lakes Resort & Spa we serve a fantastic breakfast buffet at Drafts Sports Bar & Grill, open seven days a week at 8:00am (subject to change) for breakfast, lunch and dinner. Drafts is located on the first floor of the Village Shops. I hope this information was helpful! Please let us know if you have any more questions about our resorts in Orlando, FL. We’re always here to help!

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What county is it in

pam strode | Oct 6, 2019
Westgate Lakes Resort & Spa | Oct 6, 2019

Thanks for reaching out to us about our Orlando hotel near the Disney World area! Westgate Lakes Resort & Spa is located in beautiful Orange County, Florida. I hope this information was helpful! Please let us know if you have any more questions about our resorts in Orlando, FL. We’re always here to help!

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Do you need a fishing permit to fish off of the dock at Westgate Lake Resort and Spa

Caroline Glenn | Oct 6, 2019
Westgate Lakes Resort & Spa | Oct 6, 2019

Thanks for reaching out to us about our Orlando hotel near the Disney World area! At Westgate Lakes Resort & Spa you do not need a permit to fish at our property! I hope this information was helpful! Please let us know if you have any more questions about our resorts in Orlando, FL. We’re always here to help!

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Which is the best pool for kids

marcus schultz | Oct 6, 2019
Westgate Lakes Resort & Spa | Oct 6, 2019

Thanks for reaching out to us about our Orlando hotel near the Disney World area! At Westgate Lakes Resort & Spa you can enjoy any of our 7 family-friendly pools! I hope this information was helpful! Please let us know if you have any more questions about our resorts in Orlando, FL. We’re always here to help!

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IS THERE A Free SHIUTTLE TO AND FROM ORLANDO INERNATIONAL AIRPORT

Brian Bowser | Oct 6, 2019
Westgate Lakes Resort & Spa | Oct 6, 2019

Thanks for reaching out to us about our Orlando resort near the Disney World area! Although we do not have an airport shuttle, you can enjoy complimentary scheduled transportation to a variety of popular theme parks, such as Universal Orlando Resort™, Walt Disney World® Resort, SeaWorld® Orlando and Orlando Premium Outlets. Space is limited, so be sure to make a reservation with VIP Services to avoid the hassles with driving, like paying parking fees and getting lost. To see our current shuttle service schedule, visit our website here - https://www.westgateresorts.com/hotels/florida/orlando/westgate-lakes-resort/overview/ and look for the 'Complimentary Transportation' section. I hope this information was helpful! Please let us know if you have any more questions about our resorts in Orlando, FL. We’re always here to help!

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What is the price for a 12 pack of beer?

Greg Courtnay | Oct 6, 2019
David Nasemann | Oct 6, 2019

No clue. I haven't had one since 1975.

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Is there a water park

Evelyn Francis | Oct 6, 2019
Westgate Lakes Resort & Spa | Oct 6, 2019

Thanks for reaching out to us about our Orlando hotel near the Disney World area! At Westgate Lakes Resort & Spa you can enjoy one of our many pools on property. At this time, we do not have a waterpark but please stay tuned! I hope this information was helpful! Please let us know if you have any more questions about our resorts in Orlando, FL. We’re always here to help!

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can I rent a car from Westgate Lake resort? What is the closest rental car company near the Lake resort?

Richard Marshall | Oct 6, 2019
Jee Forss | Oct 6, 2019

All ready in

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Is there parking inside the hotel?

Edwin Alvarez | Oct 6, 2019
Westgate Lakes Resort & Spa | Oct 6, 2019

Thank you for contacting us about our resort in Orlando near the Disney World area! Our resort offers completely free parking for our guests. We hope this information has been useful. If you have any other questions about our resort in Orlando, FL, we are always here to help! Westgate Resorts

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Do the smallest studios, for 4 people, with a sofa bed, have space for clothes etc as on photo there's no wardrobes?

Carole Pritchard | Oct 6, 2019
Dan Champ | Oct 6, 2019

There is a closet to hang clothes as well as dresser drawers to put clothes in.

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If I have an order to be delivered at the hotel while I am staying or booked can you get it and keep it for me untill I get to the hotel??

Astlê Barreto | Oct 6, 2019
Dee Marling | Oct 6, 2019

Call the concierge desk or guest service.

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Is there a shuttle to/from the MCO airport?

Brooke Wilson | Oct 6, 2019
Westgate Lakes Resort & Spa | Oct 6, 2019

Thanks for reaching out to us about our Orlando hotel near the Disney World area! We do not offer shuttle transportation to or from the Orlando International Airport. I hope this information was helpful! Please let us know if you have any more questions about our resorts in Orlando, FL. We’re always here to help!

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How do I know if the reservation was effective?

Lina Arrieta | Oct 6, 2019
Westgate Lakes Resort & Spa | Oct 6, 2019

Thank you for contacting us about our resort in Orlando near the Disney World area! To confirm your reservation, we recommend you talk to the reservations department. If you have any other questions about our resort in Orlando, FL, we are always here to help! Westgate Resort

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At check-in do you ask for the documents of all guests or only those who made the reservation?

juliana teixeira | Oct 6, 2019
issara batista | Oct 6, 2019

Only from those who made the reservation.

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Do they have airport shuttle?

Tony Pham | Oct 6, 2019
Westgate Lakes Resort & Spa | Oct 6, 2019

Hi there! We do not offer transportation to and from the airport.

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Hello, I can send ebay to the hotel I will be staying from February 4 to 8 Greetings

Angel Barone | Oct 6, 2019
Gustavo Given | Oct 6, 2019

Ideally, you should let them know in advance, so they don't think it's a gift 😁

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Do they have laundry units in the room? We are using a studio Villa. If not, how much is it to use them? Thanks

Melanie Marie | Oct 6, 2019
Westgate Lakes Resort & Spa | Oct 6, 2019

Hello Melanie, Unfortunately the studio villas do not include washer and dryer units. We do however offer laundry facilities on site where change can be used to activate the machines.

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Are there laundry units in the room? We are in a studio Villa. Also- if not, how much are they?

Melanie Marie | Oct 6, 2019
Westgate Lakes Resort & Spa | Oct 6, 2019

Hello Melanie, Unfortunately the studio villas do not include washer and dryer units. We do however offer laundry facilities on site where change can be used to activate the machines.

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How far is it from airport in miles

Kris Alexander | Oct 6, 2019
Jocelyn Garduza | Oct 6, 2019

It's about 15 miles

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Can I drink the water from the tap??

Jodane Gunn | Oct 6, 2019
Westgate Lakes Resort & Spa | Oct 6, 2019

Jodane, We can assure you that the water throughout our property is thoroughly filtered and safe for all guests to drink.

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Do you have a indoor pool

Keena Hayman | Oct 6, 2019
Ernst Muller | Oct 6, 2019

No, they don't have indoor pool...they have 7 exterior pools

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It is possible to request an small bed for an extra person?

Stefano Diaz | Oct 6, 2019
Westgate Lakes Resort & Spa | Oct 6, 2019

Hi Stefano! Please be advised that we do not offer rollaway beds at our resort.

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How does this hotel in Orlando stack up against the other hotels in Orlando, FL along the Turkey Lake / International Drive hotel district?

GiveIt Legs | Oct 6, 2019
chris wilson | Oct 6, 2019

Its nice if you don't mind fending off time share salesman and definatley don't go to the Walmart its awful

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