Loews Sapphire Falls Resort at Universal Orlando

Category: Resort hotel in Orlando, Florida

Address: 6601 Adventure Way, Orlando, FL 32819, USA

Phone: +14075035000

Reviews

Robert R

Oct 6, 2022

Very nice hotel and resort. Great Caribbean beach feel. The restaurant and service was top shelf. I very special shout out to the hotel and incredible staff. We were staying as hurricane Ian came through. Just wow, speechless on how some staff were on site making sure guests were fed and had clean towels etc. They had buffets for meals to eat from during the hurricane. The pool is fabulous, the biggest at Universal hotels I think. The Dhrum Club bar and restaurant has good drinks and food. Very enjoyable.

Dominik Recke

Oct 6, 2022

Nice Hotel, but the noise at the pool was not fine.

Kimmi Burkholder

Oct 5, 2022

Great hotel! Staff are very friendly and welcoming. The decor is bright and vibrant, beds are comfortable, and the bathroom has a great setup. Water taxi to CityWalk is an awesome extra perk.

Mary Harrison

Oct 4, 2022

Only 30 rooms with king size beds. Food marginal at best.

Thanks! Your review is awaiting moderation.

Questions & Answers

Are there hair dryers? Coffee maker and coffee?

Terry Barnett | Mar 9, 2022
राधा बाई राधा | Aug 6, 2022

Call me 9692✓✓✓ 094878✓✓✓

Read More

Can I have a package sent to the hotel from Amazon or Walmart? Will the hotel hold it for me?

Linda E Miller | Oct 6, 2019
Malice | Oct 6, 2019

Yes. I ship packages for people to hotels all the time. They may not notify you when it arrives, but it will be accepted. Make sure the hotel name is on it and it says guest:______

Read More

Is there a shuttle to disney parks?

Rich Simonetta | Oct 6, 2018
Andy Carless | Oct 6, 2018

No bus to resorts of disney but you can get a cab out side for $20

Read More

Is the hot tube hours the same as the pool hours?

Julia Schulte | Oct 6, 2018
Hazel Perez | Oct 6, 2018

Yes

Read More

Which rooms are most easily accessible to the main entrance? Regular? Lagoon view? Pool view?

Alicia Shelley | Oct 6, 2018
James Rice | Oct 6, 2018

Tower 2 is best for pool and strong water tavern and tower 3 is good for amastista cookhouse and boat transportation. Lobby is equal distance from all towers.

Read More

What time does the pool close ?

Jaida Deloach | Oct 6, 2018
Darylyn Phraner | Oct 6, 2018

10pm

Read More

I want to know how much total For 2. Night ??

Danny Phan | Oct 6, 2018
Justin Sommercorn | Oct 6, 2018

You can get deals if you stay more than one night too, I stayed a week at about $130 a night plus taxes.

Read More

Is there any email address to assist with amending reservations? I'm travelling internationally so this isn't the easiest through the phone number provided. Thanks

Rachel Pronin | Sep 28, 2022
Christopher Peacock | Oct 2, 2022

We had an issue prior to staying at the resort. If you go to the web site the email can be found there. Sorry I don't have it at hand

Do they have hair dryers in the rooms and are they modern, that is, do they have enough power?

Monik-a Diaz | Sep 5, 2022
Andrea Andy | Sep 5, 2022

Yes, the rooms are comfortable and beautiful.

Read More

Can you buy tickets for the parks at the hotel?

Danny Cardenas | Aug 6, 2022
Feguy Lindor (Motivaction) | Aug 6, 2022

Yes, all loews hotel has a ticket desk where you can purchase the UO themes park or you can buy them on the website or @ the same time you are booking the room.

Read More

Is there a kettle and coffee/tea making facilities in these rooms as standard?

Eddie Campbell-Adams | Aug 6, 2022
Leah Charles Green | Aug 6, 2022

No tea just coffee single cup every thing you have to pay for there's a Starbucks next door in the other hotel

Read More

Is there self parking

Lena Mair | Aug 6, 2022
Stacie Taylor | Aug 6, 2022

Yes but at a cost

Read More

are the prices for ea person...children as well as adults?

agnes smith | Jun 7, 2022
Joseph Taylor | Jun 7, 2022

Yeah the price is per night not age

Read More

Hello! Was just wondering if the deposit and prepayment are the same thing?

Gabbie Bautista | Apr 8, 2022
Henry Astacio | Apr 8, 2022

Not the same. A deposit you give when you check in. Prepayment is paying before you get there

Read More

Is there a gym a this property, if so does anyone have pics?

C J | Nov 9, 2021
Iris Martinez | Nov 9, 2021

I don't have pics but is very big and nice. As Lauren said is one of best gym I ever seen in hotels.

Read More

Are there any scooter rental places that will delivery to Sapphire Resort and leave with bell services until I check in?

Missy Tatum | Nov 9, 2021
Nicole Mangle | Nov 9, 2021

Yes check with front desk 😉

Read More

Are dogs only allowed in designated areas?

Gabriel Rivera | Oct 5, 2021
Jamie Iseri | Oct 5, 2021

I saw other guests with dogs.

Read More

Are there refrigerators and coffee makers in the room? Is the hot tub open, I also heard that for some extra money you can visit Portofino Bay's pool/amenities. How much extra is it and is their hot tub closed too due to COVID?

Greg Jackson | Oct 5, 2021
R Lin | Jan 8, 2022

As of November 2021, the hot tub at Sapphire Falls was open. The average rooms do include coffee makers and a fridge, but not much more. I’m not sure about using Portofino’s amenities but I know when I visited you were allowed to use Cabana Bay’s pool and other things for no charge as long as you could show proof of your stay!

When is the hotel planning to reopen?

Louise Fagraeus | Oct 5, 2021
Pacuacho X | Oct 5, 2021

No, news on that yet

How is the pool in winter?

Natalia Gray | Oct 5, 2020
R Lin | Apr 8, 2022

It’s still open and good! Florida winter is very warm still and sunny.

What is the height clearance of the parking garage?

Joey Sylvester | Oct 5, 2020
Joey Sylvester | Oct 5, 2020

Its 7 feet

Read More

Do they have an adult only pool?

Teresa Hogan | Oct 5, 2020
Joseph Kraft | Oct 5, 2020

no but pool is large

Read More

Do they put a hold on your card at check in, if so how much? some reviews are saying crazy amounts

Sara Hendon | Oct 5, 2020
Laurie Kuerlemann | Oct 5, 2020

We never had a hold, they keep card # on file for anything around the resort & you can use your room key at the parks which is linked to your CC

Read More

Do these rooms have Mini Fridges & Microwaves?

Molly JD | Oct 5, 2020
Angela Goodfellow | Oct 5, 2020

They have a fridge but no microwaves

Read More

Transportation to and from Disney springs?

Georgi Schafer | Oct 5, 2020
Lenny | Oct 5, 2020

Unfortunately they do not have shuttles to Disney Springs. You can uber it..

Read More

Where is the fitness center?

William Crump | Oct 6, 2019
Empress Helena | Oct 6, 2019

Level 2. Opp the pool. Excellent signs posted to help directionally challenged ppl like me 🙈

How to get to pet walk from guest house 2

Hao En Chen | Oct 6, 2019
The Reviewer pro | Oct 6, 2019

Thru main building

Hor far is from the airport?

Roger Clarke | Oct 6, 2019
Michelle Iavicoli | Oct 6, 2019

20 min

Read More

Is there an indoor pool? What is pool temperature?

Jack Copeland | Oct 6, 2019
Luke Kirby | Oct 6, 2019

Outdoor pool for sure

Read More

Are there car rentals close by the hotel?

Judy Shutt | Oct 6, 2019
Ingrid Z (Z.ePhotography) | Oct 6, 2019

Yes they are. But also there are free water taxis within the Universal property between all Universal hotels and attractions.

Read More

Best way to get from Sanford Airport to Sapphire Resort? I arrive at Sanford at midnight.

Jane Ross | Oct 6, 2019
Amber Smith | Oct 6, 2019

We got a rental at the airport.

Read More

Can I buy the express passes once I arrive at the hotel?

Maria Morreale | Oct 6, 2019
Megan Wilcox | Oct 6, 2019

Yes

Does the resort offer massages

Sandy Kessmann | Oct 6, 2019
Alex Woodley | Oct 6, 2019

There is a spa

We are staying in your hotel in April. Do the bedrooms have a hair dryer.

eileen mcsweeney | Oct 6, 2019
Chris Zimmerman | Oct 6, 2019

Yes they were in a bag under the sink

Read More

Can you book Kennedy space station from lowes falls sapphire hotel in Orlando

pauline eileen | Oct 6, 2019
Jaime Maloof | Oct 6, 2019

you can but do it online and save a little more

How much is to reserve a pool cabana?

oneida nieblas | Oct 6, 2019
May Asahina | Mar 9, 2022

For information on Cabanas A premium Cabana which is 1-4 and 9-11 is $225 for the whole day. A standard Cabana which is 5-8 and 12-16 is $200 for the whole day. They offer half days for cabanas after 3 pm.

Read More

Can Amazon products be shipped to the hotel?

Santiago Fontana | Oct 6, 2019
Santiago Fontana | Oct 6, 2019

Can I put the hotel direccion on the Amazon shiping?

Read More

Is sapphire falls resort in Orlando Florida heated?

Paul Napolitano | Oct 6, 2019
tony gordin | Oct 6, 2019

The pool is when they have it open.

Read More

Does Sapphire Falls Resort have a shuttle to and From the Orlando Airport? And are there any discounts for Senior Citizens, State Employees, AAA or AARP?

Stacey Ross | Oct 6, 2019
jogibär | Oct 6, 2019

Yes, there is a shuttle, called Universal's SuperStar Shuttle, to and from the airport, but it has to be booked in advance as part of your stay.

Read More

I have a large laptop will it fit in the room safe?

Natalie Parsley | Oct 6, 2019
Darylyn Phraner | Oct 6, 2019

No but the resort is very safe. I never locked mine up

Read More

How far is this hotel from Volcano Bay?

Avery Allen | Oct 6, 2019
David Habnit | Oct 6, 2019

Now that the Aventura Hotel has opened you can actually walk from Sapphire Falls to Volcano Bay. I think it will be a 10-15 minute walk only.

Read More

Is the ocean walking distance

Michelle Wharton | Oct 6, 2018
Amanda Norman | Oct 6, 2018

No. It's about an hour's drive to the ocean

Read More

Does the hotel have a charge for parking when you stay there?

beatriz hernandez | Oct 6, 2018
Latonya Henderson | Oct 6, 2018

A day?

Read More

Are there mini fridges in the room. My wife has medication that needs to be kept cool.

Craig S | Oct 6, 2018
Mary David | Oct 6, 2018

Yes

Read More

Is there a shuttle from the airport?

Glenn Hodges | Oct 6, 2018
Sandra Alao | Oct 6, 2018

Yes

Read More

Is this an all-inclusive resort?

Kellie Borges | Oct 6, 2018
John Olson | Oct 6, 2018

No

Read More

Can you use the pool before check in time? I arrive at 9am, do I have to wait till 4pm?

Luisa Scatina | Oct 6, 2018
Johnnie Payne | Oct 6, 2018

You can use the pool when you arrive

Read More

Do the rooms have balconies?

Kathy Harrison | Oct 6, 2018
Juana Keys | Oct 6, 2018

Only presidential suite

Read More

We rented a house for a week. Can you park in the parking lot and take the water taxi to the park? Or do you have to be staying at the hotel?

Jenell Verburg | Oct 6, 2018
Erick Torres | Oct 6, 2018

There is a parking fee of 45 if you park without being a guest, but you can validate if you're dinning or drinking at Sapphire Falls.

Read More

is there a free shuttle to Universal Studios/City Walk? How often does it run?

Ashlee Romero | Oct 6, 2018
C.R. Music Videos | Oct 6, 2018

Yes, but water taxi is the way to go

Read More

Is there room for a full size air mattress in a double queen room?

Tiffany OppositeOfShort | Oct 6, 2018
Melanie Smith | Oct 6, 2018

Not in the room we were in. Barely room for an ironing board!

Read More

How much is breakfast?

Luiz Gustavo Costa Serra | Oct 6, 2018
Allan Wesolowski | Oct 6, 2018

We spent 20$ for 2 ppl

Is there an airport bus service near hotel for pick up, drop off.

Catherine Ryan | Oct 6, 2018
Katherine Lawrence | Oct 6, 2018

There is no free service but you can pay for one that goes there at the airport (Orlando International, not sure for Sanford Airport)

Read More

How deep is the deep is the deepest part of the pool ?

Natasha Matulin | Oct 6, 2018
Paul S | Oct 6, 2018

6' 15/16"

Read More

Are there any rental car companies that will deliver vehicles to the hotel?

Scott Hockett | Oct 6, 2018
Rhina WBP | Oct 6, 2018

Yes and there is also transportation to parks and they even have a car service that takes you to other resorts locally.. we got the service for free I don't know if it is for all guests or free based on room

Read More

What time is check out

ED CLINE | Oct 6, 2018
Darylyn Phraner | Oct 6, 2018

11 am

Read More

Is there a rewards progame?

Eddie DeChene | Oct 6, 2017
Justin Pomelli | Oct 6, 2017

Not what i know off! However by staying this hotel you can get early access to universal and volcano bay. Free boat taxi aswell to universal.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places