I saw there were bed bug reports, has the situation been rectified?

Bella C | Oct 6, 2018 | Category: Resort hotel in Orlando, Florida

Westgate Lakes Resort & Spa - All questions

Address: 9500 Turkey Lake Rd, Orlando, FL 32819, USA

Shan Levy | Oct 6, 2018

I never saw any bed bugs there the room was very nice and clean. I was supposed to stay there for 7 nights, my daughter had gotten me a vacation package but when i booked the hotel i only did 4 nights because I was very skeptic of previous reviews that I had seen, I had a wonderful experience there so I regret not taking the whole 7 nights! Hope this helps

Westgate Lakes Resort & Spa | Oct 6, 2019

Hi Bella -- Westgate Resorts takes allegations of bedbugs very seriously as the safety and well-being of our guests and Owners is top priority. The Resort conducts a full inspection of every room prior to guests checking into the room. Education, awareness, and vigilance are critical to addressing bed bug issues. If ever bed bugs were found, our Resort Services Team has a remediation program in place with a pest control contractor to quickly address the problem. Unfortunately, bed bugs are like hitchhikers and we have no way to anticipate their arrival but we do our best to resolve the issue accordingly.

Rhonda Stewart | Oct 6, 2019

I have been an owner since 2010 and never heard of there being a pest problem. My first visit with my grandson and his dad's family (12+ people) was so AWESOME, they return every year. It's a gift ypu give yourself and anyone that's SPECIAL in ypur life 🎁🎀

John Paciunas | Oct 6, 2018

I’m so happy to read all these positive and recent reviews! I will be staying at this particular resort in two weeks and honestly was very concerned about cleanliness and bed bugs or other creepy crawlers!

Marjorie Johnson | Oct 6, 2018

yes it was nice and clean n the kitchen and bathroom was spotless n most of all it was qiute

Heather Smith | Oct 6, 2018

We have stayed many times and I've never had any issues. We were just there this past weekend and did not experience this at all. This is one of the things we check for and they were not present in our room 2242...

Anna Marie Erazo | Oct 6, 2019

I have been an owner for 20 years and just came back from a week never ever have I seen any kind of bugs and the rooms and apt are so beautiful and clean also the Maintenance dept is on top of any supplies you need, extra soap, towels they are awesome.

Yaneak | Oct 6, 2018

Our room was clean & spotless. Great experience & I would do it all over again.

Carol Apostolos | Oct 6, 2018

My family of 8 stayed there the first week of October and we had absolutely no problems with bugs or anything else

T Cook | Oct 6, 2019

No issues with bed bugs I stayed there August 2017 this is a amazing property and rooms are immaculately kept. Staff is quick to respond to any issues you may have

Carnella “Coco” Stuckey | Oct 6, 2018

@Bella C I haven't came across that situation and this the first I heard of it...

모니아Monie | Oct 6, 2018

Get place well kept no problems get place to stay

Susan Saultz | Oct 6, 2018

Visited my brother and sister in law their no complaints they go their all the time

Martin Howell | Oct 6, 2018

No issues and I'm there about twice a month. Was just there last week and all was good.

EveVon Brocken | Aug 6, 2022

Is there any places to rent atv’s in

EvilEve68 | Oct 5, 2021

NO this place is beautiful and well maintained and clean.

Scott T | Oct 5, 2020

Very clean and friendly place

Candice Hughey | Oct 6, 2019

Can anyone tell me the about the deposit? We Will be checking in on Friday and I’m just trying to make sure I have enough on my credit card or do they take debit cards as well for your deposit?

Lisa B | Oct 6, 2019

My room is very clean I'm there right now!, I check for everything before I unpack

ragequitconner | Oct 6, 2019

No issues with my room. I stayed in zz08

Ahmer Ali | Oct 6, 2018

The housekeeping is quite good. There were reports in the past but that was well over five years ago

Jelaine Scott | Oct 6, 2018

Never had that issue

Latasha Allen | Oct 6, 2018

I never had a problem with that

RAYMOND JAMES | Oct 6, 2018

No such issues during my 1 week stay.

Dannette Pritchett | Oct 6, 2018

I didn't have an issue. Was there last week for 7 days

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