I was charged a $200.00 deposit that was not mentioned at the time I picked the vehicle up nor when I booked car. The deposit was returned after I returned the vehicle. If a deposit is a requirement it should be explaned before you sign the rental contract. Also there could be a sign at the counter stating their deposit policy and amount.
I knew on arrival about the 200 usd deposit, what I didn't know I'll be charged twice for fuel and my deposit hasn't been returned for almost a month now without explanation, I contacted their customer service and got only a generic message about them getting back within 5 days, this was 2 weeks ago.
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