Please do not hire them. They cheated us and never gave answers. They charge double what you had hired. The problem is that they know that you have to take a plane and you can't stay to claim.

You should take any problems you have had, up with Dollar Car Rental's Corporate office.

We exhaust all instances of claims. We live in Argentina, how do I hire a lawyer in Los Angeles? They take advantage of that situation. They charge you hidden fees, keep your card details and then find out when your credit card summary arrives. I would love someone from Dollar rental to give me an answer ...

Yeah they do that sometimes, depends on what time of the day you go, it's easy an calm at night so the staff if chill, day time everyone in a rush therefore they half do stuff. Or strict an stubborn, depends who you talk to, more energetic they are the more they help, if they have a stern an irritated look they gonna give you problems. You have to read their face, energy an how they talk to you. If they look like they dont care, nine out of ten they don't.