I'd call em. Btw, they will be going digital in a couple of months, so each tv will need a box, instead of accessing the cable from the wall.
Call them. Service is included in price.
Call them. It can be fixed over the phone.
Call them, or get a tech to come to your place and look at it!!!
I would call. But check to see if your splitter is in order. Or see if there is a loose junction or crossed connect.
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