Kootenai Health Behavioral Health

Ronly M

I was here back in december. I've been to my fair share of psych hospitals, but this one was by FAR the worst one I've been to. We literally spent over half the time in our rooms alone doing absolutely nothing. The groups were not helpful whatsoever, except group therapy, which was really only the patients talking. Also, a lot of the staff were kinda transphobic and didn't respect some patients' preferred pronouns and/or preferred names.

Lee

I stayed in the youth center back in October and it was one of the worst experiences of my life. I was constantly depressed while there and had to hide it so I could get out. It helped but only because I never want to go back there. One of the staff who I don’t remember the name of was the most unprofessional person I’ve met. She was awful and screamed at us in the groups and called us annoying. It got loud in one of the groups and I asked to leave and go back to my room because I was getting anxiety and she got mad and glared at me so I said nevermind and went back to where I was sitting and restraining myself from crying. The beds were also incredibly uncomfortable. The food was good which was basically the only good part. It’s an okay place just to get watched but otherwise it’s basically a prison.

Kylie Bumbeck

Do not really recommend. Some of staff were nice, but most of the staff were rude and didn't really care about the patients. One therapist that I talked to explained to my family I was exaggerating my issues. Very rude. Nurses were mostly kind, but a few were straight up mean. Going to groups were very boring and just talked about rules in that place, and coloring. I did not want to go to groups, but apparently not going to groups led to a longer stay. There was a very limited visiting time, for about an hour during the week and two hours at weekends. Food was pretty good, but if you didn't like it and didn't eat, you have to stay longer. Being there was like a prison. It WAS basically a prison. You could not leave your room unless you put a staff sign out. You were given crayons, a stressball, and cards to entertain yourself. Phone calls were very short. Five minutes a day is how long you got. You slept on these blue mats with uncomfortable blankets and a tough pillow. Family meetings were the worst. You were basically forced to talk about your emotions to your parents. I do not really recommend this place. If you are looking into it, you should go somewhere else.

Dark Wolfie

Relatively good place. Some of the staff is very rude and make it seem like your being there is a punishment. Family therapy is not an option and refusal leads to a longer stay, was put under what is basically "room arrest" for getting permission to leave a family therapy. Being anything but upbeat and happy leads to a longer stay. The rooms and food was good. You only get to talk to a therapist or doctor two or three times during your average 7-10 day stay. Otherwise you have to rely on the compassion of the nurses. The nurses were very kind and caring, it was mostly anyone above a nurse who was not kind.