Xfinity Store by Comcast

Category: Internet service provider in Spokane, Washington

Address: 4423 N Division St, Spokane, WA 99207, USA

Phone: +18009346489

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

O L

Aug 13, 2022

This store employees and managers are a joke. They don’t know anything, can’t do anything, and are liars. Xfinity Mobile has prehistorical service, good luck to have any problems- never going to be solved.

Gail

Jul 4, 2022

I'm in and out for my internet service. And customer service is friendly. Glad for payment kiosk's I'm in and out nothing like before , what a Great improvement.

Jess Benavides

Apr 22, 2022

I went in nearing the 50 hour mark and barely managed to stand or babble what I was there for and the woman who helped me still managed to get everything set up for me. She followed it up with very solid advice when she said "get some sleep" and I took that advice and it was great. Recommended.

Rachel Sharp (eyesofbluehere)

Mar 28, 2022

Two helpful customer service reps went above the call of duty today. In hindsight I should of been mindful about expressing gratitude to both of you. Sorry if I seemed rude and inpatient. There was no excuse for that but i will express one anyway It is Finals week for school. Thank you for your help I appreciate excellent customer service especially in a busy place like Xfinity has been the three times i visited. You guys need a tip jar.

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Questions & Answers

How do I talk to a real person for technical support? Your help line is a continual automated loop needing an account number, which I do not have, even though it says it will connect me to a representative.

Debra Larsen | Aug 22, 2018
Todd Kinkeade | Aug 22, 2018

Go to the store, these guys are not into customer service, but they have the best product in town.

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Can I get a new remote at this store

Sherry Adams | Aug 22, 2019
Michael Finch | Aug 22, 2019

Yes

Xfinity store Spokane needs a LOCAL 509 AREA CODE PHONE NUMBER

obey scooplaw | Aug 21, 2020
Lynette Kral | Aug 21, 2021

Please!!

why no sound on local nbc channel

Ray Dickelman | Aug 22, 2019
bhonshell37 | Aug 22, 2019

I have sound. Try channel 106

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Can you pay your xfinity mobile bill at xfinity store !?

Raoul Jimenez | Aug 22, 2019
Ryan Priestly | Aug 22, 2019

As an employee no xfinity mobile is card only. The kiosk will let you pay for internet tv etc but Not mobile

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Can you stop adding so many adds to tv shows and movies it ruins the show for the fans who love them even though you won’t

Nick Lungu | Aug 22, 2019
Chris Potter | Aug 22, 2019

Well people these days love to say they're barely getting by even though they're making a killing. that's what the ads afford them. so I doubt they'll ever get rid of 'um.

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Is this internet service worth purchasing

Michael LeBlanc | May 23, 2022
April Moore | May 23, 2022

Love xfinity

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I want to contact your store to find out if you have a specific phone in stock but all I can call is general customer service and they say they cant see your stock levels and cant transfer me to you. What is your location phone #?

Chandler Shuff | Aug 21, 2021
Mahal Charis | Aug 21, 2021

The best way to call them is Google the 1800 # for Comcast. You'll never get the local store #.

My xfinity account has been hacked and I am not able to login to my account. Please stop any outgoing emails from my address at this time and please call me to help get this solved. Thanks you.

Peggy Frank | Aug 21, 2021
SGTPIMMS | Aug 21, 2021

You need to call 1800xfinity to get this resolved

Do your upgraded modems contain a router?

Monte Bailey | Aug 21, 2020
Dennis Batchelor | Aug 21, 2021

I didn't want to make monthly rental payments. So I went to Walmart (did my research 1st),bought the best modem/router I could use afford so that it the tech would not be obsolete and dramatically reducing my costs

Upstairs tv says "no signal" . I guess that means the tv is not getting a signal from downstairs.???

Dawn Bennett | Aug 22, 2018
Imogen Phillips | Aug 22, 2019

Depends on how your system is set up. the no signal on the TV means that the TV has no signal on whatever Channel or input it's currently set to. Just make sure the cable box is powered on and try changing the inputs on the TV.

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Does Comcast employ podcasters who can help set up a podcast show for aspiring comics?

Carl Hovde | Aug 22, 2018
Tadgh O'Duinn | Aug 22, 2018

Not this comcast location in Spokane. In fact I don't think they advertise like that much or at all. Try contacting media relations at the corporate offices. Good luck.

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How much to add an additional tv outlet

Nancy Yennry | Sep 25, 2021
Karl Knutson | Oct 25, 2021

Call provider, I'm just a customer

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Does xfinity work in the Cheney area because I asked multiple times and didn’t get a response

Shaun Swiger | Aug 21, 2021
Joshua Tinkham | Aug 21, 2021

There should be a find a provider in your area link at the FCC ebb site to see who is that areas provider. If you are way out there you're probably getting direct tv and starnet

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The Xfinity Help sent me a link but that link says unavailable. How can I get tech help?

A Google User | Aug 21, 2021
Tere Davis | Aug 21, 2021

Don't know. Call their customer service #?

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I just received two spam calls within minutes. One on you guys and one about amazon, which has not been used. Please do something about as they are continual

joyce harris | Aug 21, 2021
Crookedfly | Aug 21, 2021

I'm not sure why you are receiving these calls. With covid-19, holidays, and whatever else. People are trying to scam innocent people.

Will my dog get shocked by chewing on the thick Comcast wire that is touching the ground?

Jean Cunningham | Aug 21, 2021
James Dickson | Aug 21, 2021

You probably shouldn't own a dog 😕

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My grandson flushed the fire stick remote how do i get a new one

Rebecca Willingham | Aug 21, 2020
Lynne Helms | Aug 21, 2020

You have to go to the valley store.

If im new customer how many days take to set up the net

MO ABo | Aug 21, 2020
Michael Sessions | Aug 21, 2020

Depends, if the service at your address is already active, then it's just a matter of plugging in your modem and waiting for it to boot up and setting up you wifi SSID and password. If it's not active then it could take a day.

I currently have service in my home. I am selling my home and have already bought a new home. How do I start service in my new home? I want to keep service in my old home for a few weeks, so I will have a few weeks of double service.

Barry Barfield | Aug 21, 2020
Cody Cooper | Aug 21, 2020

You will definitely have to contact support about that situation. They will have no issue allowing you to service 2 locations, but pay attention when setting this up, a lot of their service is subject to a contract. I hope this helps, but still contact Xfinity directly, they will be happy to help.

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why has my billing amount gone up each of the past three months?

ED Hamblin | Aug 21, 2020
Patrick Bunch | Aug 21, 2020

Since I can not see your bills over the last 6 months I can not even make an educated guess. Your favorite accountant

Why does my tv say connecting to entertainment experience and I get no tv

Karen Larsen | Aug 21, 2020
Lexx W | Aug 21, 2020

Flex box? Unplug for 30 secs then try again it can take a moment to set up

Is the Xfinity Samsung Note 10+ a 5g phone?

Dan Dibler | Aug 21, 2020
Michael Snell | Aug 21, 2020

Xfinity doesn't make cell phones.

Why is it that I have had to call in and have my system rebooted 3 times within 4 days? This is really getting annoying to say the least!!!!

Debbie Melanson | Aug 21, 2020
CJAY | Aug 21, 2020

So sorry

I don't remember what my account number is

80 shades of awesome Herself | Aug 21, 2020
CJAY | Aug 21, 2020

Its 1

Can I keep my e-mail address if I am no longer a Comcast/xfinity customer?

Carol Absalonson | Aug 21, 2020
Kathleen Messersmith | Aug 21, 2020

No.

I can’t get to the Xfinity store for a new remote can you please send me one mine does not work

Jennifer Brooks | Aug 21, 2020
Haze Holt | Aug 21, 2020

Not 100 percent sure but if u take it in they'll give u a new one.

Has anyone cable box took a 1 to 2 hours to load

Roll Tide | Aug 21, 2020
Raymund Joshua Morales | Aug 21, 2020

You cant call the store. But you can go in the store or make an appointment before heading in at xfinitystores.com

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If theyre cutting starz from our bundels we should get refounded and discounted that channel is the only reason i have a bundle and when i try to get a hold of someone on the app obviously impossible

Inadarkworld Smile | Aug 21, 2020
J W | Aug 21, 2020

That's how they roll. Less is more.

How long for a credit to appear?

carol halin | Aug 21, 2020
Joseph Taylor | Aug 21, 2020

3 to 5 days

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What is wrong with ch.6 no Volume doesn't work. Other channels does.

Joann Linehan | Aug 21, 2020
Kris Bower | Aug 21, 2020

Not sure, but this isnt the place to ask technical questions. I would call and get tech support on the phone. Or unplug your cable box, wait 30 seconds and plug it back in. Sometimes the box just needs to be reset

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I have childrn student I went WiFi internet to my home how i can I gotten it

Raerimonkidane Kidane | Aug 21, 2020
Kathleen Messersmith | Aug 21, 2020

If your child qualifies for free or reduced lunch, you are eligible to receive Xfinity Internet Essentials for $10/month, search "Xfinity Internet Essentials" for the webpage with a how to guide, or call the customer service number.

My phone number ported from Centurylink to Comcast today. But now I do not have a dial tone. Comcast auto "no help" has reset my modem twice but still no dial tone. How do you get someone to actually help you

Mike Hamblin | Aug 22, 2019
Raymund Joshua Morales | Aug 22, 2019

It does take about 48-72 hours. Since you've had no dial tone is your phone still connected to the plug in on the wall or is it connected the phone plug in on the back of your modem?

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On my wifi modem the us/ds light is flashing and the online light isnt even on can anyone help?

Silas | Aug 22, 2019
Kathleen Messersmith | Aug 21, 2020

Restart your modem.

Do i call the 1800Xfinity # to make an appointment?

Christina Bronowski | Aug 22, 2019
Raymund Joshua Morales | Aug 22, 2019

No. Please go to xfinity.com/stores from there click on view store details once you've located the nearest one to you and you should be able to book there.

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Why is comcast number for support issues always busy? I can never contact them.

Kay Cantey | Aug 22, 2019
Juli Erickson | Aug 22, 2019

Call your local number.

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Why am I having trouble connecting Alexa to my comcast internet?

Kay Cantey | Aug 22, 2019
Lord Beerus (God of Destruction) | Aug 22, 2019

Because Google and Alexa minis and non required an app on a smartphone

How do you watch closed caption tv shows and movies on comcast

Dean Jacobs | Aug 22, 2019
Larry P | Aug 22, 2019

There is a CC button on the onscreen display, you can click on. Start by clicking the OK button on your remote, while a show is playing.

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All of my channels are is Spanish... How do I fix that.. I don't know how I did that.. But everyone is speaking in Spanish subtitles..

Jeffrey Williams | Aug 22, 2019
James Williams | Aug 22, 2019

Charles... Omg... It's all fixed... THANK YOU SO MUCH!

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Is this the only location?

Britnee Hill | Aug 22, 2019
Shawn Barrett | Aug 22, 2019

Yes. The only official Comcast run store. You can still return boxes at any UPS store though.

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How do I get my TV off narrating

Yvonne Deffe | Aug 22, 2019
Patrick McKinney | Aug 22, 2019

On my remote, I press the button marked 'B'.

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Is ESPN available as 'pay for view'?

Lars Neises | Aug 22, 2019
David Sherwood | Aug 22, 2019

Maybe cheaper to add it for a month and then drop it

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Does comcast have heroes and icons channel

Kathryn Vedelago | Aug 22, 2019
jack raymos | Aug 22, 2019

Sorry I don't know that one either but I would call them but don't order on the phone go inside way better customer service

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Do to you guys have ppl who come and pick up your cable box and modem. And stop service

Nicholas Patterson | Aug 22, 2019
Jammie Steele | Aug 22, 2019

Drop your stuff at store and keep receipts

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I signed up for Xfinity, and it will take 3-5 days for my setup kit to arrive. Can I just pick one up here?

Alex Norwood | Aug 22, 2019
Shawn Barrett | Aug 22, 2019

Yes, they can. When the self-install equipment arrives, you can just return it.

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How to stop recording

Earl Kellner | Aug 22, 2019
bhonshell37 | Aug 22, 2019

Press the microphone button, hold button down and say "how to stop recording "

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How long does it take to get the iPad that was offer for free in a upgrade promotion?

LaJauna “Wanna” Lopez | Aug 22, 2019
Jesse C | Aug 22, 2019

I would call the customer service center, from my experience, most orders are unsurely next day delivery.

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How do I get to a store that’s not surrounded by homeless junkies in my area!!? You need to fire whoever is in charge of getting accessibility to customers!

noneya biz | Aug 22, 2019
bhonshell37 | Aug 22, 2019

The North Division store is easily accessible. People without homes are not present. Remember to check in as you walk through the doors

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there is no customer service Xfinity Comcast sucks get rid of it which is what I’m gonna do !!!

fran reyes | Aug 22, 2019
austin ives | Aug 22, 2019

Have had it for my entire life, have never really had too big of an issue with them but thanks makes more space for the rest of us.

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How can I get NFL seahawk games live on my smartphone while away from home?

Dan White | Aug 22, 2019
bhonshell37 | Aug 22, 2019

Download the Xfinity app and watch the game with wifi

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Is there a way to add unavailable apps such ads hulu or purflix?

Aaron Schmacher | Aug 22, 2019
Cindy Dailey | Aug 22, 2019

The only way i can think of to do that is either buy a smart tv it get a ruko.

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Can I transfer my internet another place I just moved by calling them

Brandon Pidliskey | Aug 22, 2019
Raymund Joshua Morales | Aug 22, 2019

Preferably coming in to the store would be a better option. You have the face value and it's a lot easier than calling in.

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how do i get a comcast line that is laying on top of my land and hooked to a house next door off of my land tresspass

Fred Gabourie | Aug 22, 2018
Michael Snell | Aug 22, 2019

First, be sure and type your request in English. Wait, that's it. Just speak English. What are you even asking?

Do the Comcast kiosks take debit cards

Forrest Anderson | Aug 22, 2018
Tyrone Allen | Aug 22, 2018

yes but I have one question if you have a debit card why don't you just pay online or via internet and you don't even have to go in there and use your debit card

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how do I find my wifi code number?

Dorene Harter | Aug 22, 2018
Blair Davis | Aug 22, 2018

It is on the bottom or back of the router a lot of the time.

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How may tv's can I hook up to a roku going to Texas on vacation

William Burgermyer | Aug 22, 2018
Mark Ross | Aug 22, 2018

Usually,,,its one per

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Why is it that Comcast Xfinity says they have service in Medical Lake, WA, but everytime I’m trying to set up my service there they say it’s not serviceable? I’m sure they don’t want to lose customers, but they’re not trying to keep us either.

TheTattedMerc | Aug 22, 2018
A Leonard | Aug 22, 2019

Davis communications in Cheney has the area. Century link sucks! We had to switch and go to Davis Com. Not much for tv either better off to steam.

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Why can l not recieve fox news ch 48 here?

Warren Danner | Aug 22, 2018
Mark Ross | Aug 22, 2018

Call your sales rep and see which subscription list your on

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I am trying to start a new contract/get better rates on service. Have you guys had better luck on the phone or in person at the store?

tmlangan | Aug 22, 2018
John Cruz | Aug 22, 2018

Always have to deal with billing mistakes, there crooks,

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How to activate at a new address

Ruth Dillon | Aug 22, 2018
James Dillon | Aug 22, 2018

Thanks everyone! It works.

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To my knowledge...No How ever they do have a community service person that can be reached by phone .

Mark Ross | Aug 22, 2018
Blair Davis | Aug 22, 2018

No they have customer service.

Where do you return your comcast equipment in Spokane

Melinda Kalin | Aug 22, 2018
Blair Davis | Aug 22, 2018

This location. Get it writing. You van also take it into the UPS store and send it back. But call to verify this.

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What address do I submit payment? Spokane,WA 99205

Donna Jasper | Aug 22, 2018
Raelynn Marks | Aug 22, 2019

No, don't mail payments to the service centers. There is a section of your bill with an address you can mail your payment to, or you can call in and ask for the address. This is an old question but I wanted to make sure anyone else with the same question had the correct answer.

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Is there prepaid internet?

poplar424 | Aug 22, 2018
Blair Davis | Aug 22, 2018

Not here.

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Does Comcast service Malden,wa?

Shannon Peterson | Aug 22, 2018
Joe Lutz | Aug 22, 2018

You would have to go to their website and enter in your address.

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Can I trade out my cable box at your store?

James Kuykendall | Aug 22, 2018
Todd Hogan | Aug 22, 2018

Yes

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How do I change my password for internet essentials?

Tj Roy | Aug 22, 2018
Jimmy Lucky | Aug 22, 2018

Jump to step Make sure you are connected to your network. Open a browser and go to 10.0.0.1. Enter username and password.Change your password. Next up: Learn how to speed up your wifi connection. How to log in to a Comcast Xfinity router - ... howchoo › mwiyywixmgz › how-to-log-...

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Were can i get a new remote?

Chris White | Aug 22, 2018
Kathy Miller | Aug 22, 2018

Just like the other people said, they will/ should replace it

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Can I drop off an old box here?

Lorenda Rae | Aug 22, 2018
Lori Boldt | Aug 22, 2018

Yes

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Will a xfinity internet for my laptop also work with my ipad?

Suzanne Knight | Aug 22, 2018
Blair Davis | Aug 22, 2018

If you have a wireless modem or router giv8ng you Wi-Fi then yes use the same password on your ipad.

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Why don't they have a store in the valley

Duane Nyberg | Aug 22, 2018
Todd Hogan | Aug 22, 2018

My guess is they would have a ton of angry customers who aren't getting service they pay for. Like me.

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What is the number to the store? I dont want to call xfinity.

Stacy Hall | Aug 22, 2018
Nathan Germelman | Aug 22, 2018

I am trying to figure that out too! If I can find the number I will gladly share it with you as well!

Rcvr is stuck in boot

Mike Winebarger | Aug 22, 2018
Public Figure, entrepreneur Eric Coyle | Aug 22, 2018

Unplug it and wait a minute and a half plug it back in and try to reset your receiver it may just reset itself

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Why is it when a football starts at 7:30pm and you guys can’t which it from truck racing to start of and what channel is FX2 then ???

Tim Vent | Aug 22, 2018
Dennis Batchelor | Aug 22, 2018

You're not talking to Xfinity, you're talking to people that have visited the store.

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How to I become a new member of the xfinity tv Wi-Fi?

Leit Daniel | Aug 22, 2018
Bradley Walling | Aug 22, 2018

Go to store on division

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How to pay bill

Chuck Bennett | Aug 22, 2018
Heather Kitchen | Aug 22, 2018

All of those work, or you can call customer service. I think they have a bill pay machine in the store too

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How long does it take to set up two phones

Skylar Fisher | Aug 22, 2018
Irma Breesnee | Aug 22, 2019

What are thr hrs on sunday

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