What is going on at Budget Rental Cars at Boston Logan Airport? People are standing for over an hour before getting to the counter to speak with an agent. Wow, way more than I can take. Our flight landed around eleven thirty and we are still here.

Or simply walk left of the counter pass dunkin donut stand and through the entrance towards cars. On the left is a secondary Avis/Budget counter. Usually not too busy, but now you know.

Did you call the 800 number for budget? Maybe the can advise on what is happening

Take the silver line from the airport, it's free.

take an uber, Lyft, or try one of the other 15 companies that rent cars right next to them. You can literally book while standing in line, I've done it before.