Avis Car Rental

Category: Car rental agency in Boston, Massachusetts

Address: Station Parking Garage, 100 Clarendon St, Boston, MA 02116, USA

Phone: +16175341404

Opening hours

Sunday: 7AM–5PM

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: 7AM–5PM

Reviews

JK

Jul 25, 2022

After reading some terrible reviews I was a bit leery, but this was a great experience. Car was ready and clean. Staff was helpful all around. Right at the Amtrak and Boston back bay garage...super close! Office is not signed well from train arrivals so go to the first floor and it is street side.

Marissa Ellsworth

Jul 6, 2022

had a great overall experience, especially when returning my car. car was clean and the car I expected at pickup. car got towed (my fault) and I was late returning my car - clerk was extremely empathetic and understanding of my situation, will definitely be returning if I need to rent another car, thank you so much :)

H “Local Diner” W

Jun 14, 2022

0 stars i(nitially) Just picked up a car for 4 days. Car has NY plates and smells like "aj" (last person to connect to the sound system) smoked his/her way all the way from NY to Boston. REEEKS! The air freshener just makes it smell worse. The car is VERY VERY dirty. Never again Avis! UPDATE we went back to the office after trying a couple of other locations closer to where we were staying and the agent was very nice, immediately switched our car and gave us a credit ($25) for the inconvenience. Avis...you did good! I take back my never again but I will always make sure the car is good before driving away.

susan maxwell

Jun 13, 2022

Terrible experience renting from Avis Back Bay in Boston. We were going on a road trip so had deliberately chosen a car hire with GPS arrived at the rental garage to be told they didn’t have it. Had to practically prise the info from the surly staff member who told us in no uncertain terms that they NEVER had GPS on any of their cars and I shouldn’t have been charged but she couldn’t refund it I would have to go to customer services. Furthermore I had been wrongly overcharged for extra driver which doesn’t apply to a spouse. When we complained about the fact it’s on the website we were met with shrugs Now trying to get money back from customer services - no reply to email yet 5 days later

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Questions & Answers

Can I drop off my rental after hours at the 100 Clarendon St location in Boston?

Peter Miller | Sep 6, 2019
Isaac Dave | Sep 6, 2019

Yeah there's a drop box

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I just reserved a car from your Back Bay location in Boston. I understood this is walking distance from the train (Amtrack). I'm now unsure. Are we talking about walking distance from South Station or is there a Back Bay Station?

Dan Gerry | Sep 5, 2020
Jessica Kernizan | Sep 5, 2020

There is a Back Bay Station as well.

If can rental the car from Boston airport, can I return it at back bay train station

XIN LU | Sep 5, 2020
JUAN DAVID RUA RUA | Sep 5, 2020

Yes, 100 clarendon st.

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Is it a safe walk from back bay station to avis car rental at 9 pm

Robin Giles | Sep 6, 2019
Robin Giles | Sep 6, 2019

Thank you, I did not know that

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Can I drop a car after the closing time at this location?

Andre VanRooi | Sep 6, 2019
Luis Negron | Sep 6, 2019

Yes you can. There's a drop box, just make sure to fill out the rental form with your mileage n gas n leave the key ur form n the garage ticket in the Red drop box..

how far are you from route 128 train station

Janice Rose | Sep 6, 2018
Rene Reeves | Sep 6, 2018

Pretty far. Might want to take an uber

Hello My name is Vanessa I have a question regarding how to get to your location from the airport. Is there a shuttle or train. Or do I have to gert a ride share to drop me off

Lauren Alpen | Sep 6, 2018
Jessica Kernizan | Sep 6, 2018

You can take the public transportation, but if your not used to the Boston system it can be complicated. You would have to take the blue line from the airport then change to the orange line, get of at Back Bay station. The location is right next door to the station. Or take a Taxi or Uber to avoid all that.

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