I guess do it like they say first then if it doesn't work go an find someone there who can help you....
What did you loose I work there and might be able to help.
You need to go online and do a lost and found claim. Budget.com- help-lost and found. That is the only way to retrieve an item as items go into a locked box that the location is unable to check. I am an employee at the pdx location. Sorry you've been unable to reach us but our phone gets routed to the 1-800 number when we are busy. Thank you and I hope this helps.
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