Enterprise Rent-A-Car

Sean Murphy

Long time enterprise renter. While almost all my experience have been excellent, my most recent in Portland OR was pretty poor. I rented a truck, they didn’t have any and I had to take a car (I needed a truck), the car had not been cleaned, and seemed like it had not been in several rentals. I was given the car with 1/4 tank of gas and told to return it that way. How do I plan that? I ended up returning it with at least $30 more in fuel then I got. The after hours location I was told to use had a defective key drop that wouldn’t accept the keys. Nothing good about this specific experience.

Justin W

I accidentally left some personal paperwork in the glove box when I returned the car. I called back 2 Days Later asking if somebody could check the glove box for me. They told me that they couldn't find anything and if personal paperwork was found, that they would just shred it anyways..why wouldn't you reach out to the person first? So if you found the person's S.S card in the glove box you would just shred it too? SMH. What a joke. Will not be going through enterprise again for awhile. Avoid 1623W Burnside location.

Isabelle

Skylar was 10/10 helpful and extremely kind to me, she was awesome finding me a rental after my car was totaled. I recommend this location purely because of her. She made it a very easy no pressure experience and I appreciate her help so much!

Brendan Coen

Daved was thorough and informative when picking up our car. Allowed us to select from a variety of vehicles in our SUV class and was able to deal with my charge card with a dead chip. The return process was equally as efficient. The Jeep itself ran great and would definitely return here next time.