I walked from Union Station to the rental location. It was not a fun walk. Anyhow, when i arrived the rep said i should have called, they would have come to the station and completed all the paperwork there.
Probably? You'd need to either call their phone number and request a pick up, or do it online. You'll also need to have a reservation already confirmed for that day. Easiest way is online, then after the reservation is made you can choose to make a pick-up appointment. Hope that helped!
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