Alamo Rent A Car

Category: Car rental agency in Portland, Oregon

Address: 7240 NE Airport Way, Portland, OR 97218, USA

Phone: +18443660497

Opening hours

Sunday: 6:30AM–2AM

Monday: 6:30AM–2AM

Tuesday: 6:30AM–2AM

Wednesday: 6:30AM–2AM

Thursday: 6:30AM–2AM

Friday: 6:30AM–2AM

Saturday: 6:30AM–2AM

Reviews

Nicole Mason

Aug 17, 2022

So friendly!! My goodness gracious! Janet was the sweetest most friendly rental car staff I have ever met in my entire life. How she is so kind and sweet while also being very prompt in the check-in process was amazing especially after a long flight!!!!! I simply adored her! Thank you for the wonderful customer service!!!

Daisy Dosier (datdaisydoe)

Jun 9, 2022

Loved our rental car! Only had a couple issues (in the 9day trip) 1, the person we checked in with at the counter was not the most knowledgeable/helpful with explaining the insurance coverage that Alamo offers vs the coverage I purchased through a third party and having my own full coverage on my personal vehicle. I asked very simple questions yet got no clear answers. It was fine, luckily didn't have to use any of it! 2, the car we picked did very random weird things when I would shut it off or when starting it. None of this happened until a day or two into the trip of course. Nothing major just weird to see and hear the turn signal come on without touching it or anything (we were convinced it was possessed 🤣) but seriously, awesome gas mileage and super comfortable cars! Definitely will use again in the future! Thanks!

Theresa L

May 4, 2022

Booked through Costco Travel and had no issues. Landed around midnight and there was a sign at the counter to head to the Nationals desk in the garage for check in. Check was fast and smooth and was given a Hyundai Accent (booked a Compact car). Car was clean and basic and came with a Clorox wipe. Did a quick walk around and found no majors dents or stretches. Always check the roof of the car for dents (had a past Enterprise experience that tried to say I had hail damage to the roof). You can skip the prepay gas, Costco gas is way cheaper. Great mileage on the car which was awesome since gas prices are higher and we drove a lot. Car return was even quicker and no surprise charges.

Rick Walzer

Apr 29, 2022

Pick up and drop off were excellent. The Mini Cooper that we selected was not a conventional car, in comparison to a Toyota, Hyundai, or Chevie and would have liked a heads up by the person that took us to the available cars. Just had a steeper learning curve which we mastered sufficiently on our 5 day rental. Great mileage and filled up the car at a close-by 7-11.

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Questions & Answers

Where do you return the car

Dave Hotchkiss | Aug 21, 2018
Hank Pabley | Aug 21, 2018

9115 NE Airport Way, Portland, OR 97220 Return to this address, not to the kiosk in the airport.

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Can we pick up the car in Portland and deliver in Seattle?

Gladys Gruen | Aug 21, 2019
Michelle Abelong | Aug 21, 2019

Yes

Is there a shuttle at pdx

Angie Anderson | Aug 21, 2018
Savannah | Aug 21, 2018

Yes. The shuttle is near arrivals outside to the left past the parking shuttle. Big blue van with their logo.

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Do you have a pick up truck for rent?

Rasao Martin | Jul 21, 2022
Marquez | Jul 21, 2022

Yes they have trucks

Can I return car at different location

Terry Williams | Dec 23, 2021
Robert Greb | Dec 23, 2021

Yes but there maybe a additional transfer fee

Does the RAV4 have backup camera?

L T | Aug 20, 2021
Garrett Johnson | Aug 20, 2021

Yes. The RAV4 does have a backup camera. Also, all vehicles in the Alamo fleet have standard backup cameras.

Do any of the mini vans have built in carseats?

Lori Tayler | Aug 20, 2020
Patricia Yarbour | Aug 20, 2020

They do not. They have them to rent though.

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Do they charge a security deposit if you pre pay online?

Angel Dark | Aug 20, 2020
Jordyn “Jordy” A. | Aug 20, 2020

No

Where are the shuttles located?

Angel Dark | Aug 20, 2020
Patricia Yarbour | Aug 20, 2020

Outside from baggage claims.

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Are you located in the airport

Patrick Dahlson | Aug 20, 2020
Michelle Abelong | Aug 20, 2020

Yes, a shuttle will take you there

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If we rent a car in portland for one week and return it in Seattle what is the additional cost

Karen Davis | Aug 20, 2020
Shondra J | Aug 20, 2020

We recently rented cars in 2 different weeks in August. Ours wasn't that much different in price when we rented Seattle to Seattle and Seattle to Portland with Alamo. They did charge extra for extra driver though...even a spouse.

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do you take debit cards

Jimmie Kincaid | Aug 21, 2019
Ed Schneider | Aug 21, 2019

Yes

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If I have flight at 11:00 what time should I plan on being at Alamo to return my car?

S Nelson | Aug 21, 2019
comfort zone | Aug 21, 2019

It did not take us that long to return our car around 10 min But keep in mind that you have to wait for a shuttle so i would go at 8:30 to 9

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is the adress for returning a rental (9115 NE Airport way, Portland) at the airport? Nearby check-in hall or do we have to reserve some time to travel to the airport?

mjm.nelen Nelen | Aug 21, 2019
Craig Clarin | Aug 21, 2019

After dropping off your car, they have a shuttle that will take you to the airport....about 5 minutes away

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Is there a parking lot to pick up someone returning a alamo rental near alamo car rental return in portland

DIANE Wada | Aug 21, 2019
Andreas Harlander | Aug 21, 2019

Yes, right next to the office building

Why are the rates listed only per week rather than per day?

Carol Burkhalter | Aug 21, 2019
Robert Erskine | Aug 21, 2019

No clue

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My flight at 5 am and you open at 4 , is there a way to drop off the car before 4 !!i do not want to miss the flight !!!! My other question can we walk to ur office from the terminal !??

comfort zone | Aug 21, 2019
Karla | Aug 21, 2019

As far I know you must wait for them to open in order to return your rental and can't walk to the area since is too far to walk however they have shuttle service every 5 minutes you would be at the terminal in no time.

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is there a shuttle to the airport from the drop off site? How often does it run? Does it run at 5am?

Mercy Sidbury | Aug 21, 2019
Randy Starkey | Aug 21, 2019

No problem with the shuttle. We actually had a 5 am flight and they had us there in plenty of time. Staff is fantastic and very helpful.

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How do I change my booking

Cardis Berry | Aug 21, 2019
J L | Aug 21, 2019

Go into your reservation email and click it, it should open you up to a web site with your reservation where you can select (or skip) the add-ons and change the dates and times. Then submit as if it was the original time you made the reservation. I changed mine 3 times Haha Hope this helps :)

Can u rent with debt card

Rick Sanchez | Aug 21, 2019
mikec695 | Aug 21, 2019

I don't think so....or they will require you to show them a return plane ticket....

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Can I drop off car if I’m not the one renting it?

hezekiah kuhaa | Aug 21, 2019
Anne B. | Aug 21, 2019

I don't think so. Unless you are listed as a driver, too.

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we arrive at the airport at 9:05 Am and should be ready for pick up between 9:30-9:40. Do we have to call for the shuttle or just go directly to the pick up locale?

Tom Parsons | Aug 21, 2019
Tiffiany Dare-Myatt | Aug 21, 2019

They have shuttles that take you to car rental places or hotels at airport just go to the shuttle stop needed.

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How much would it be for a two person car ??

Lluvia Sendejas | Aug 21, 2019
Samuel DeCarvalho | Aug 21, 2019

Pricing is based on demand. Alamo also generally maintains the lowest rates at the Portland International Airport.

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Just booked a rental in Anchorage for three weeks from August 20th to September 10th. In reading the fine print after booking, it said that since I'm over 70, I could be charged more even though I have a impeccable driving record. Is this true?

Karen Belt | Aug 21, 2018
Jon Crawford | Aug 21, 2018

Well I wouldn't be surprised, sounds like something these companies would do. However I always thought your rate was based on your driving record. If that's the case and I would say you have a good case of age discrimination. Because it sounds like they're basing their rate on your age and not your Driving Experience.

Can a debit card be used in place of a. Credit card.

Ken Johnson | Aug 21, 2018
Pacific Logging & Processing | Aug 21, 2019

They only allow this if you have a round trip itinerary.

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Do the shuttles also start at 4am?

Sean Slocum | Aug 21, 2018
Joseph Horvat | Aug 21, 2018

They run up to 1am and start 4am

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