NÜ Car Rentals

Category: Car rental agency in Orlando, Florida

Address: 3719 McCoy Rd, Orlando, FL 32812, USA

Phone: +14072402700

Opening hours

Sunday: Closed

Monday: 6AM–1AM

Tuesday: 6AM–1AM

Wednesday: 6AM–1AM

Thursday: 6AM–1AM

Friday: 6AM–1AM

Saturday: 6AM–1AM

Reviews

Da Vinci

Oct 6, 2022

Wish i can give it 0 stars. They are not worth the stress or time to rent from. Get a car rental at the airport because this company isn't professional and shady

Sandie Garcia

Oct 5, 2022

Horrible place if I could give no stars I would. I went for a reservation I had already paid online, including the deposit and full coverage. I get to the location they want me to add extra insurance and pay an extra $500 deposit. Unbelievable!

Jayla Jackson

Oct 5, 2022

I'm so pisted. There is a reason these scammers are outside the airport and not inside. I rented my vehicle for $97 online however my charge at the end came out to 255. They charge 7.99 per day for using a card?????? Then even if you have full coverage insurance they say ur still REQUIRED to pay for PDW per day 7.99 which makes no sense. Also ur responsible for cleaning the car if not you will be charged. They have cheapest looking cars. Your 100% better off going to someone in the airport. The price won't be beat. Plus they don't have hidden fees and they won't be 2018 2019 cars they will be new and decent. I a Hyundai which is consider a midsize car to them and older. 10 thumbs down. Nvr again. My tire was almost flat and they say it's because of the tire sensor it will be fine to drive????? Meaning I couldn't get another vehicle. 10 miles down road tire got flatter. Every day I had the car I had to put air in the tire.

Myroslav Yanko

Oct 4, 2022

Insurance upscale scam, they require full coverage and would not accept your credit card insurance, but it doesn’t state this during booking process,

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Questions & Answers

Do not use this company. Absolutely do not use.

Timothy Vivian | Oct 6, 2019
Anika Bakker | Oct 6, 2019

I agree completely - this was a horrible experience we had in Costa Rica. Do not use them. They are complete thieves. They told us we had to buy MANDATORY car ins for $350 plus a $3000 deposit or $550 with a $1000 deposit or they wouldn’t rent us the car. They told us that the collision ins I already purchased from Travelocity was garbage. My father rented from the same airport, same time, but dollar rental and their car ins was $180 which was much more reasonable than what we paid. The agents were rude, liars, and they basically robbed us. I would never use them again.

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Do not uses this company when you go to Orlando THEY OVER CHARGE people and Bad customer cervices

RAFAEL TURBIDES | Oct 5, 2021
BALYNDA JOHNSON | Oct 5, 2021

There Customer Sevices Was Terrible do not use this place

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Hello, do you have free airport transfer?

Omara Blanco De Riut | Jun 7, 2022
Omar Cardona | Jul 7, 2022

And

Horrible customer service!!! Not recommended. When you arrive to take your car they will charge you for almost everything and to give back your $200 deposit they take forever.

Daniel Vazquez | Oct 5, 2021
nandoo boom | Oct 5, 2021

They keep ma deposit too Im try to call they dont answer the phone

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When returning the car will they shuttle me back to the airport or will the pick up the car when I take it to the airport?

Jacob Robinson | Oct 6, 2018
Jeff Brewer | Oct 6, 2018

They do have a shuttle. However, when I arrived to Orlando with my family, I called to ask where we could get the shuttle. We went to the spot and waited for over an hour. One of their shuttle drivers apparently didn't care to make their normal stop at the airport and we called 3 times and finally someone showed up. And that driver even didn't have many nice things to say about the company. Also had another guy that was waiting just as long as us for their shuttle that he canceled his reservation and went elsewhere. The car we got wasn't cleaned before they gave it to us. I'd suggest not using them.

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Hi , when I get to the airport, do I have to call for e shuttle?

Jose Mendez | Oct 6, 2017
Vanessa H | Oct 6, 2018

It may take an hour to an hour and a half for a shuttle to arrive and by then the shuttle may be so full that there are not enough seats for all of the people waiting.

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Check your tires before renting!! This company is sketchy, 1 day in and our tire blew out. When calling the company they said insurance will not cover and wants to charge us another $200. Not to mention it’s been 2 hours and we are still waiting.

Arielle Padilla | Sep 5, 2022
Yolanda Montanez | Sep 5, 2022

Yes they do it that to me too

how long to get deposit back

Andy Miculinich | Jun 7, 2022
jan buss | Jun 7, 2022

The next day

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is you office at the oranldo airport or it is out side

. Nader | May 8, 2022
Amanda Agrusa | May 8, 2022

Outside of the airport.

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Why nu car rental business is still running, after 2k worst reviews..BBB should consider banning their services ..

Nick Sham | Feb 7, 2022
lelah weidinger | Feb 7, 2022

We had a good experience

Does this place has a Dropbox for the a.m

Sky High | Dec 9, 2021
Brad Underwood | Dec 9, 2021

Yes

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I rented a car from Priceline they hook me up with NU car rental. You have not even wrote me an email to tell me that my rental has been cancelled. I did pull the plug for valid reason, son and family can't go they are RN's &have to work on COVID.

JAMES ONEAL | Oct 5, 2021
Ricardo Perez | Oct 5, 2021

I went to Florida last week and I rent the car with them, I didn't have any issues, everything was good. They gave me the option on the toll fee that I accepted because I was driving all over Florida.. They car was in a very good condition 👏👌👍.

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Why do you scam your customers?

Dick Huntwork | Oct 5, 2020
Nicole Kulp | Oct 5, 2020

I was wondering the same thing. I got a car that was aweful, the brakes were bad and the alignment was off. When they said circle any damage that you find I circled the whole car. Before I left with it I took a video. The good side.of this is that I lived to the end of my vacation and that they had the toll boxes for 10.00 a day. So I saved a bunch of money there as well as the cheap car.

Where is it located? Inside the airport of Orlando or very long? I have a reservation with Nu rent a car

FredCR Fred | Oct 5, 2020
Dr Mario Salmon | Oct 5, 2020

10 minutes from the airport, I went very well with them!

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What time does it take from the airport to your locar

David Gonzalez | Oct 5, 2020
Wess Olivera | Oct 5, 2020

Like 20 minutes.

It’s take so long for them to get the the airport in Orlando my mother and I been waiting for 1 hour after we called twice in a row.

William Gordon | Oct 5, 2020
David Santiago | Oct 5, 2020

Are you sure you are waiting in the right spot?

Do you only shuttle from the airport?

rebecca rosas | Oct 5, 2020
Leticia Huskey | Oct 5, 2020

Yes, they don't take you to your hotel

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can the car be taken out of state?

Albert Hutchinson | Oct 6, 2019
Earl Snyder | Oct 6, 2019

No, you can't, but possibly if you pay more.

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Would you recommend this company?

Jeannie Boisvenue | Oct 6, 2019
Brian Brooks | Oct 6, 2019

No. They weren't bad, but there's nothing that would make me recommend them over another rental company. Service was decent, but slow, especially when returning the car.

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Hello, I rented a car here and I am wondering if their is an age limit here to rent a car or is it just 18+?

Hailey Mitri | Oct 6, 2019
Kellie Wilson | Oct 6, 2019

Most car rental places won't rent to people under 25. To be on the safe side, you should have someone of age with their own insurance there with you to pick up the car. This rental agency isn't known for being especially congenial. If they do rent tk an 18 year old, be sure to shell out a lot of dollars in insurance.

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How much is the deposit for 4 days to the credit card.

Johanna Huertas | Oct 6, 2019
Michael Hackbart | Oct 6, 2019

Yes I would love to answer this question but I do not read Spanish I'm so sorry about that

Is NU Car rentals at Orlando International Airport in the terminal?

Rita Brownlee | Oct 6, 2019
A Craig | Oct 6, 2019

There's a shuttle from the airport. The ride is about five minutes, but you may wait up to 30 for the shuttle. It's in spot 11.

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Do I need a credit card for a rental? Or can I just use my debit card?

robert palumbo | Oct 6, 2019
Frank Lawn | Oct 6, 2019

I used a CC but they did have a debit card option

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Hi, we want to rend a car for 12 people, the next January 22 2019 to January 28, pick up at 17:00 and drop 12:00 am, I need to know how much is the total cost for the rend, include all the fees, taxes, insurance minimums necessaries. thanks.

Diego Solano Sánchez | Oct 6, 2019
Adam Birch | Oct 6, 2019

Think you're better off calling to get an exact total or going through a website like Travelocity to book. Travelocity will give you the total right then and there. Just double whatever that figure is to account for a deposit that should be released once the car is returned, undamaged of course.

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What does the pick up vehicle look like

Claire Vermette | Oct 6, 2019
Matt Highland | Oct 6, 2019

White van, says NU and Action Rentals on side

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Do they rent to locals in Florida with debit card

Betty dorce | Oct 6, 2018
Alvin Gilreath | Oct 6, 2018

Yes they do

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how much is it to rent the sun pass when renting a car

karen taylor | Oct 6, 2018
Riaz Moolla | Oct 6, 2018

10$ per day Rather pay cash

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How much deposit do they ask for

Chris Christian | Oct 6, 2018
Kabish | Oct 6, 2018

Avoid the company, horrible place to do business with.

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Do the require you to purchase auto Insurance?

Jackie Stockenberg | Oct 6, 2018
Jared Dunne | Oct 6, 2018

In Florida liability falls on the rental company not the renter so no need to have it. You likely want collision insurance though through your own insurance company if covered or through your credit card. They are a little pushy about insurance and the epass but if you are confident about not needing coverage and tell them your insurance carrier then they won't require you to take theirs. Its indeed a sketchy rental company but cheap. I didn't have problems but was nervous the entire time.

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