They do have a shuttle. However, when I arrived to Orlando with my family, I called to ask where we could get the shuttle. We went to the spot and waited for over an hour. One of their shuttle drivers apparently didn't care to make their normal stop at the airport and we called 3 times and finally someone showed up. And that driver even didn't have many nice things to say about the company. Also had another guy that was waiting just as long as us for their shuttle that he canceled his reservation and went elsewhere. The car we got wasn't cleaned before they gave it to us. I'd suggest not using them.
Very unreliable & misleading. You get what you pay for.
The airport shuttle takes forever.
Avoid this company if at all possible. Don't let these AHoles start your vacation bad.
I had the same experience. Worst customer service. On my return, I had to take Uber
They Shuttle From The Airport On the NU shuttle bus and they shuttle back to the airport And I didn't have to wait long
Yes you have to return the car to the off-airport location where you pick it up. So a shuttle is required for both pickup and return. I didn't have any problems shuttlewise. There was a shuttle waiting at the Airport when I arrived and one waiting to take me to airport when I dropped off the car. My car wasn't the best though.. Lots of scratches and damage to quarter panel. Also had a slow leak in a tire that didn't show until next day. make sure to note all damage and take a pic of the damage notation slip if you aren't using their insurance.
Our rental experience with this awful company was the WORST. Prior to our departure, I even called NU car rentals local office (Orlando) to verify where we should meet the shuttle, how frequently the shuttles traveled (I was told a shuttle came around to the various stops every 15-20 minutes) and to make sure they knew we would be getting in and ready for our shuttle at 10:30 PM. At midnight, after waiting over 1.5 hours, still no shuttle. We tried calling the local office line: no answer. Tried calling the main reservation line: closed for the night. 12:15 AM, a shuttle finally appears. Driver said his girlfriend was at the hospital and left her car lights on, so he went to help her. Didn't bother alerting his employer. Got to rental office, the place reeked of marijuana. Girl at counter was rude and unsympathetic when told about the crazy long shuttle wait. Didn't accept our liability insurance we had paid extra for when booking. Awful experience all-around. Avoid them!
Yes they shuttle BACK to the airport
Yes a shuttle will return you to airport. I had zero waiting time. The airport pick takes a while if you dont call ahead. Call the office when retrieving your bags and the shuttle will come by the time you are done getting your bags
They have a shuttle.
Yes, they do have an airport shuttle.
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