Nevada Department of Employment, Training & Rehabilitation

Category: State employment department

Address: 2800 E St Louis Ave, Las Vegas, NV 89104, USA

Phone: +17024867923

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

W Ak

Sep 21, 2022

I been out work since July 21st waiting adjuster to call me I'm patiently waiting on

ford fanatic

Sep 9, 2022

I have been waiting 9 weeks and still waiting for adjutication letter this place is the worst and the employees there are rude they act like they are doing you a favor

Nitrovillain

Sep 7, 2022

Unemployment in Nevada is absolutely awful. They take the employers Side and don’t want to pay people. And when trying to fix an issue on the account if you are not sure of your answers they hang up on you. Awful government entity, pay people their money that’s deserved to them don’t make the People mad

Nathan O'Keefe

Aug 19, 2022

This system is a joke. Governor Sissylak is destroying Nevada. I have been waiting months for DETR to finish paperwork on their end. Its ridiculous

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Questions & Answers

I have been trying to reach someone at Unemployment for 2 weeks. I can never get through. From 8 am to 3pm, it is a busy signal. What other recourse do I have?

dana marie Azevedo | Sep 22, 2019
Steve Bullock | Sep 21, 2020

There are none..the state unemployement office on StLouis is closed until further notice..the system is overwhelmed and not functioning properly..

How can I contact someone about my unemployment claim and not the number that is always busy and then hangs up

demetris Hunter | Sep 22, 2019
Phil Clark | Sep 21, 2021

dial 2 instead. file a new claim. it will ask for your ss and your pin. it will then tell you you've already established a claim... would you like to talk to someone. follow the instructions to get in the call back and they will call you back. I started calling in at 8am... got through at 830... got a call back at 1130

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Does anyone feel like camping out at their main location parking area until we get answers? Everyone there should be held accountable. A Peaceful SIT DOWN to bring light to this corruption is necessary. The corruption with in DETR.

Deadly Night | Sep 21, 2021
Kat Rios | Sep 21, 2021

Im down! I have a hard time believing Im the only 1 willing to participate... i set up my claim back in October and I have never once been able to get thru the phone system. How do I reach you to set this up?

It's been 3 months since I've been furloughed and still haven't gotten through to detr I tried to open a claim online but at the end I was instructed to call, but the number is always busy.

lummie sanders | Sep 21, 2020
Phil Clark | Sep 21, 2020

dial 2 instead. file a new claim. it will ask for your ss and your pin. it will then tell you you've already established a claim... would you like to take to someone. follow the instructions to get in the call back and they will call you back. I started calling in at 8am... got through at 830... got a call back at 1130

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Can you get unemployment if you quit or walk out due to being harrased at work

Charaity Hicks | Sep 22, 2019
Jane Austin | Sep 22, 2019

Sometimes, depends on the circumstances. Save all evidence, i.e., text messages, emails, voicemails, videos are accepted as well. Good luck.

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how can i check to see if my benefits are approved my phone interviewer said i would be notified by 3/3/2020 and still no word

Carol Mares | Sep 21, 2020
Sandra Bozeman-Hamilton | Sep 21, 2020

Check the documents tab on the portal should have a letter there

I recently retired, I was told I could collect unemployment for one month, is this true?

Denise Harris | Sep 22, 2019
Barry Mastrantonio | Sep 22, 2019

Not true for 2 reasons. You have to be let go by the previous employer without it being misconduct. Retirement does not count. Also you have to be looking for a new job.

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I filed my appeal for PUA benefits in the beginning of August 2020. The appeal still hasn't received an Initial Review three months later. Why the substantial delay?

d stay | Sep 21, 2021
Mark Gardner | Sep 21, 2021

I think we can blame Governor Sisolak for the shutdown of the physical UI offices on this one.

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How long does the adjudicator process take? I've been waiting for 6 months to collect any money, and have been waiting for an adjudicator for the last 3 months.

Isaiah Lawson | Sep 21, 2020
marlene llerena | Sep 21, 2021

I been apply since March I was working only 16 hours a week and I was reported then I called DETR and the employee told me I have to wait for 8 days but never called me and never paid me no money they told me to send my pay stubs and I did it. After several times I been talking to diferente DETR employees FINALLY somebody told me somebody is going to called me next week on Tuesday, employee called that Tuesday morning after 6 months and she threatened and told me if I was reading the unemployment book if I know what that word means FRAUD” so I told her yes I know that word but I don’t know what is her problem about it because I never received not money from them and I don’t own nothing from DETR she told me she will contact my employer and she never did because she called and my employer put her in a brief hold and she hang up, after few weeks I called again and employee told me she never did her report and I have to wait and is supposed to pay all my money but they never did.

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How can I contact unemployment office ? I've tried the # but it says they aren't accepting calls. Is there an email address so i can email them instead ? Or which unemployment office do i go to ?

dannielle “Dannielle.C92” cobb | Sep 22, 2019
Phil Clark | Sep 21, 2020

dial 2 instead. file a new claim. it will ask for your ss and your pin. it will then tell you you've already established a claim... would you like to take to someone. follow the instructions to get in the call back and they will call you back. I started calling in at 8am... got through at 830... got a call back at 1130

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is this where I can go to file for unemployment

Alejandra Lozada | Sep 22, 2019
Jessica Lynn | Sep 21, 2021

So im about to print out all of my paperwork and go down and demand ang answers to the Multiple Appeals I had to file in my case that was supposed to be reviewed 7-10 business days but nothing and thats been since August

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Why is my claim still. Taking so long. I have lost my job of 12 years in October of 2021, and i am still awaiting for. Anything. How can there be that much os a back up? The pandemic should of been a wake up call.

Euclides Guerrero | May 24, 2022
Daniel fernandez | May 24, 2022

Honestly I'd hate to say, the entire te they said they were helping the time during the pandemic with the "600", a week even if you were paid that or not, created instances were they believe people that shouldn't of received it, received it. And now they are trying to say that fraud happened an they're trying to crack down on it, to me sounds pythetic. If you were going to help the people for something you created than HELP! DON'T then try an say there was a default, or some fraud happening so somehow people have to pay it back or try an continue with the fact of complete rediculousness. That FRAUD HAD ACURD. Be a human being an accept what you created an the help that was needed, thanks for always showing what people fail to see.... Sorry for deferring from the question, but that is due to the delay an not accepting ones case witch I find sad . THIS PANDEMIC WAS TO MAKE EVERYONE, N EVERYTHING APPRECIATE WHAT WE ALL TAKE FOR GRANTED, AND BUILD, REBUILD, CREATE THE GREATNESS WE NEED BE

Is any of the Detr offices open in Las Vegas?

Mar Lene Roufeh | Dec 25, 2021
Jane Austin | Dec 25, 2021

No, we are closed to public visitors, and have no idea when our doors will reopen.

I. Was denied regular unemployment so what's the next step i take

Willie Bordley | Dec 25, 2021
Willie Bordley | Dec 25, 2021

I was denied regular uemployment so what is the next step I take

What does denied with relief mean

theodore manning | Sep 21, 2021
Randy S. Starr | Sep 21, 2021

Call them and ask

Ive been waiting since the middle of February and still haven't been able to talk to anyone any suggestions please and thank you

Carlos Arguello | Sep 21, 2021
Erik Hernandez | Sep 21, 2021

I min the same situation, mycase open pending don't know what unable to talk to no one not even an email or update nothing I got a job thru an agency because them are no help whatsoever

Today when trying to file my weekly claim on My Homepage, that option isn't appearing. I still have funds available to me. So is the DETR website having issues again?

milton hubartt | Sep 21, 2021
Bonnie Davis | Oct 26, 2021

same problem says open there is a balance but a I guess we will not be paid

January 27 some one stole my unemployment info been 4 weeks now nothing has been done i have not been able to pay my bills due to no respons and every time i call i get hung up on when i do manage to reach a love person

Daireynn Martin | Sep 21, 2021
Mathew Snydsman | Sep 21, 2021

That is the same thing that happened to me. I'm still waiting too.

I had already been approved for for my initial claim now im being told that there is and "issue delaying payment" for my Extended benefits but this was the same issue that was investigated and approved for my initial claim. I need help.

David Pope | Sep 21, 2021
Jeff Douglas | Sep 21, 2021

Ive had to email multiple times. Highly recommend that

My 2 boys have been filing for unemployment for about a month now and they haven't recieved thier Cards for unemployment. Nobody answers the phones amd keep getting hung up on any ideas how to get the cards ?

Chris A | Sep 21, 2021
Perry Zerbo | Sep 21, 2021

Unfortunately you have to just keep trying to call them. It's a pain in the neck but their system is horrible and that's what people have to do due to the covid virus. I know of a few people that have been calling for weeks in fact even months to try and reach someone and they cannot. I wish I had someone that had told me a way to do it so I can tell you but I don't. Good luck.

Where can we find our w2?

Patricia Lanman | Sep 21, 2021
Rosalinda Gonzalez | Sep 21, 2021

It will be mailed, or on ADP payroll app/website if your employees uses this.

Why can't my wife get answers or her unemployment money hasn't gotten a anything since July? All she hears someone will call you in some time frame blah blah blah . Unbelievable...and no one to complain too

Matt Dobar | Sep 21, 2021
Joakima Wood | Sep 21, 2021

Whats the reason she stopped receiving payments in July?

continuation: the caos was understanding at the beginning of the pandemic, but by now, no reasonable response or structure by DETR, that is no excuse. We are the USA for god's sake. You have abandoned Nevadans and it seems like you dont care

Fernando Carrillo | Sep 21, 2021
STANFORD SHREVE | Sep 21, 2021

Ok

Is there a walk up location anywhere in Nevada or Las Vegas to get help when the call center is in accessible like its been for months now???

TP 4justice | Sep 21, 2021
Luiza Melkonyan | Sep 21, 2021

No.

Is there an office I can go into and talk about my pua claim. I’m so over the wait and the unanswered questions via website

Tiffany Graves | Sep 21, 2021
M “Miro” | Sep 21, 2021

I had gone there a few weeks back because i wanted answers and so i got there super early planned to sleep in my car in hopes of bekng 1 of the 1st people to see someone. . Well 8am,9am,10am rolled around and it, was just as busy as it was at 3am. Not a sole insight! I am very let down and disappointed how nevada has treated their own people in regards to the PUA Situation..

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How do I talk to someone? I used 3 phones and called 36 times between 7:57 and 8:01... closed, closed, closed, closed, all operators are busy. How can that even happen? I'm calling every 6 seconds... what you're doing is illegal.

Billy Scott | Sep 21, 2021
Geoff Barker (Play Fantastically) | Sep 21, 2021

I'd recommend calling between 8am and 5pm. I think those are their hours. Hope it helps.

Is there so n e wzy to find out when ill get my Lost wages pay?

Joseph Pizzitola | Sep 21, 2021
Jacob Weidenhof | Sep 21, 2021

Same here

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So, I have been on hold for 5 hours. It's now after 5pm. This is the first time I wasn't just hung up on so I am riding this out. Does anyone know if they are still operating till 8pm. I don't want to give up, but I have no faith in DETR now.

Justin Childress | Sep 21, 2021
Rameses Daaka | Sep 21, 2021

Sorry to burst your bubble but you most likely will not be speaking to anybody from detr today pretty much by 9:30 a.m. their cues are full for the day until closing (8pm). if you call within the first two minutes of the phone lines opening up at 8 a.m. you will most likely will get somebody answering your call between half an hour and an hour and a half of waiting. GOOD LUCK

So what does pending resolution mean?. Do I wait for them to call because there's a busy signal or unemployment has reached maximum number of calls. Please try again starting at 8 am

linda Johnson | Sep 21, 2020
charles human | Sep 21, 2020

If you want clarification on it call there open from 8am to 8pm pending resolution means an adjudicator has to review it first like everyone but if you call just keep trying they will answer all your questions and it helps speed up the process

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is pua in Nevada coming to those who filed in March or has anyone who filed in March received there benefits yet?

Katherine “Katt” Coney | Sep 21, 2020
Colean Kilby | Sep 21, 2020

I got 2 payments and then they had a computer glitch. And have not received any more. After 3 weeks I finally got through to the PUA call center and was told that they were working on it and that they had all ready corrected the problem. I was told last Thursday to file my weekly claim and there should not be any issues. Well that’s not the case I still don’t have a payment date on the weeks owed. I am figuring it’s going to take me another three weeks to get through to anybody that still won’t have accurate information.

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What does it mean if it said payment accive issues

Maritza Nunez | Sep 21, 2020
Daniel Bufkin | Sep 21, 2020

Active Issues means there is some Unresolved Issue the UI people are working on. For me, since I filed my Claim using my Cell Phone, the AT&T signal went "Overseas To A Foreign Country Celltower", then back to Nevada, so they sent my Claim to the fraud department because it looked like I was from a foreign country, trying to scam the Nevada UI system. When I got someone on the phone, from the Adjudication Department, they had me Upload a photo of my Nevada Drivers License, and a hand written statement declaring that I live in Nevada and worked in Nevada. Supposedly that will clear up the issue. I hope I don't have to drive all the way to Carson City to see someone in person, to show them I am actually in America and not overseas.

Can you actually go to an office and wait in line?

77doorag | Sep 21, 2020
Nathaniel Richardson | Sep 21, 2020

No

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How can I get appointment to ask questions?

Mesut Ozkan | Sep 21, 2020
Phil Clark | Sep 21, 2020

Heres how I finally got through. When you call in. DON'T dial 3 to talk to someone. Dial 2 to start a new claim. It will ask for your SS# and pin. It will then tell you your claim has been established but would you like to speak to a rep. Follow the instruction to get a call back. For 7 weeks straight I called and would dial 3 if I got through. Only to get hung up on. Dialing 2 instead... In started calling at 8am. Got through at 830... got a call back at 11am.

So my employer are only give us 32 hrs a week are we able to collect for the remind in 20 hours?

A Google User | Sep 21, 2020
Christine Bonney | Sep 21, 2020

If you make more than your weekly benefit, then no. If you make less than your set weekly benefit, they will pay the difference, and you must keep filing your weekly claims to receive that difference each week.

Finally we can reopen our business. We contacted someone of our employees. They didn’t want to come back to work due to they can get much more unemployment than go back to work. In this case what would you recommend for us to do? Report to tro?

Chi Vo | Sep 21, 2020
Edward Savitzky | Sep 21, 2020

Let him be, get someone else

I have been trying to call for almost 8 weeks... Can NEVER Get through... Can someone please help??? All i need is that damn back date pay link to come back... SIMPLE ... and the emails.. no one ever gets back to me.. its such a simple problem...

Courtney K | Sep 21, 2020
Phil Clark | Sep 21, 2020

I'm in the same boat as you. I call every morning with my phone and my wifes phone side by side. 1900+ calls from 7:58 until I get through only to hear the queue is full and no call backs. Then I fax the same letter every day. Nothing fixed, nothing changes.

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I have been calling the call center for 3 weeks and I not getting through. is anyone getting through??

Wyndelyn Begay | Sep 21, 2020
Christiana Fernandez | Sep 21, 2020

no my bf and i have been trying to call too for 3 months... NOTHING. we're literally going broke cuz we just used all our savings.. how are we gonna pay bills? *crying*

Filed for unemployment was sent a letter december 12th saying I qualified it's now January havent seen any payment. Who do I talk to?

LeeAnn Korous | Sep 21, 2020
Rashad Waters | Sep 21, 2020

Give it time to kick in it has to take a couple weeks before anything post then you’ll get a Kim sum back from what you already filed so do it and just be patient trust me

The answer to all off our questions is amrica is over everybody's on drug and a6

lily lines | Sep 21, 2020
Jane Austin | Sep 21, 2020

Huh?

What is the e-mail address to apply for unemployment?

Marie | Sep 21, 2020
Kimberly Carranto | Sep 21, 2020

Detr.nv.gov

where is unemployment officein hendersonlocated for filling

Arleen Fried | Sep 22, 2019
Jason Siegel | Sep 21, 2020

I have been unable to get through on the phone to anyone to ask a ? About my PUA claim for a week now, I recieved my Bank of America debit card a week ago and I still haven't gotten my money,the web site where I filed my claim says that I was approved so does anyone else having the same problem?

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I won the appeal case. How can i claim my unemployment from the month i was let go whuch was April to June?

Denise DP | Sep 22, 2019
Bart Alexander | Sep 22, 2019

Contact the appeals department. They can take care of it.

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Can I still receive unemployment compensation if my employer is creating unobtainable expectations resulting in write-ups and then termination?

Denise Jay | Sep 22, 2019
Bart Alexander | Sep 22, 2019

My suggestion is to stick with it. Work to the best of your ability. Be on time and don't call off. If they fire you, call and file a claim immediately. What ever you do, don't quit. Good luck

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Can you go to this office to file for unemployment since you cant get through on the phone

Jason West | Sep 22, 2019
Jane Austin | Sep 22, 2019

No, unfortunately you can only file online or by phone. There's no longer a physical location to file a claim.

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