Hertz Car Rental - New York City JFK Airport

Category: Car rental agency in New York

Address: 318 Federal Cir, Queens, NY 11430, USA

Phone: +17186567600

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Benyamin Berger

Jun 28, 2022

Everything went extremely well! I’ll be honest this wasn’t my first rental with hertz but this was my first good experience with Hertz at JFK Airport! A big shout out to Tara-Dee! Thank you! Price was a little expensive though.

Syed Aumir (Abu Huda)

May 31, 2022

Great experience over the Memorial day weekend. The car was ready when we arrived. My name and car location was on display board. Walked to the car and was on the way within minutes. Similar experience on the return. Agents were around to take the car and to check for any issues with the car. Ms. Hassana was very helpful with getting us to the airport in no time Highly recommended

Gulya Igam

Apr 4, 2022

It was my first experience with Hertz, definitely not the last! I arrived later than my pick up time, the car I was eligible for was gone, but they made sure I had a decent car instead. Amazing staff, particularly Sugrim, superb! Very helpful, all of them, in fact, were polite and accommodating. Will be renting more often from them for sure.

Pedro Perez

Mar 6, 2022

First time customer of Hertz I thought it was one of the best companies to rent cars from, but my most recent experience was very disappointing. When I got to my car I noticed right away that it was dirty on the inside, stains and crumbs on the cup holders coffee stain sits had white spots car wasn’t vacuum correctly front window was really dirty. I believe my wife and my self paid to much for 3 days $700 in we got a dirty car not happy will not recommend this rental to no one I will add pictures.

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Questions & Answers

Do accept debit cards as payment

Alicia Turner | Dec 5, 2020
Kisha Nelson | Dec 6, 2020

You can't pay with a debit card. Must pay with credit card

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DOES THE SHUTTLE PICK YOU UP AT THE JET BLUE TERMINAL FOR HERTZ

Elizabeth Walker | Dec 6, 2019
Orlando Rivero | Dec 7, 2019

Air train to Federal Circle Station

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What is the credit card hold if the car was prepaid already?

Nikki “Ms. Nikki” Buckner | Dec 6, 2018
Moishe | Dec 7, 2018

200$ pending

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Do they rent Corvetts

Born to Fly | Dec 6, 2018
Ken Weinberg | Dec 7, 2018

Try searching their website.

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Can you get a trolley for luggage at Hertz when you drop off your car?

Batsheva Neumann | Dec 6, 2017
Arthur Ware | Dec 7, 2017

There are usually a number of carts strewn about the Hertz lobby that you could grab

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What time should I drop off my rental car if I need to be at the gate by 9:15 am on Saturday Thanks

Robert Golden | Jul 8, 2021
Cynthia Rivera | Jul 9, 2021

You should drop off by 630 645. Just to be safe . I traveled at night and got to my gate later then what i thought because of the amount of people that was on line for security. They say its good to be 2hrs early at the airport

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I read that a while ago they did not accept debit cards. Do you currently accept them or not?

Freddy Soriano | Jul 8, 2021
Marco Vera | Jul 9, 2021

If they accept

What is the earliest they allow pickup for a vehicle? What about drop off what's the latest?

Guess Who | Apr 9, 2021
Parris H | Apr 10, 2021

24hrs

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Are you at the bottom of the elevator at federal circle jfk

thomas ragonesi | Mar 10, 2021
Troy Scott | Mar 11, 2021

Yes. Exit the elevator and turn to the right.

WhAt happens if I pick my rental car couple hours before that time on the reservation

Jose Majano | Jan 9, 2021
Musa Audu | Jan 10, 2021

Your time starts running then.

Can somebody answer the phone at Hertz JFK airport?

Eugene H | Dec 5, 2020
Alex Jb | Dec 6, 2020

They neve answer the phone

Can you rent with a temporary license?

Marcus siew | Dec 5, 2020
Andy Scantlebury | Dec 6, 2020

No

Do you accept debit cards.?

liborio crisostomo mora | Apr 9, 2021
Guess Who | Apr 10, 2021

Not just credit card

Does it take TD bank credit or Expectations credit cards

Larry Newborn | Dec 5, 2020
Adriana Espinosa | Dec 6, 2020

You need to provide a credit card

I called the location number and no one picks up the phone. I have and emergency, Hertz charged my credit card yet no one picks up the phone, why?

James Jenkins | Dec 6, 2019
Lipa UU | Dec 7, 2019

try the 800 number, location could be hard to get through...

Can I return the car at EWR?

L C NG | Dec 6, 2019
Anyelo Ojeda Caicedo | Dec 7, 2019

If you can do it, it is important to ask in the same company before starting your trip if it has any additional cost

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What is the rate to rent for 2 weeks?

Gaza Qban | Dec 6, 2019
Adriana Espinosa | Dec 7, 2019

Depends on car model. I suggest to get into the webpage. You can get a quote there.

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I left my JPS in the car how do I get it back

shmuel Wittow | Dec 6, 2019
Anissa Velazquez | Dec 7, 2019

Call the location you left it at give them your last name or if you have your contract number give it to them they will be able to tell you who closed your contract out and where the car is now

If I am dropping a Hertz car at JFK airport how do I get to the airport?

Ann Duffy | Dec 6, 2019
manabu gakky | Dec 7, 2019

Use air train.

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Can you return the rental a day early?

Charles Ryals | Dec 6, 2019
Ademar Junior | Dec 7, 2019

Yes No problems.

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How is the one way a car to outer the city

Alberto Arias | Dec 6, 2019
Courtney Brown | Dec 7, 2019

Can we get an answer for the one way trips out of town?

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Can i pick up the car are 12:45 am of 3/8/2019

Beddy Tsetsakos | Dec 6, 2019
yehuda steinberg | Dec 7, 2019

Always open

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Hi i get to jfk in 8 ok March 2019 at 1 am. Is possible qet the car in that hour. ? Thank.

Beddy Tsetsakos | Dec 6, 2019
Mike H | Dec 7, 2019

Yes, there are a lot of people coming in at that time I would make the reservation or join one of the car clubs it will save you about an hour is time

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Is there a shuttle available from the hertz car rental to jfk airport?

Stefania Gumbs Kong | Dec 6, 2019
Mike H | Dec 7, 2019

Air train it's free to use

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I have a slow leak in a tire what should i do?

Joseph Schick | Dec 6, 2019
Mike H | Dec 7, 2019

If you can deal with it just wait till you return, if you are close by hurtz drop on by and they will take care of it. Or you can call them I'm making send you to a certified Hertz repair facility usually a tire place that can take care of it

Anyone know how late I can return a car on Saturday?

Nazim Aziz | Dec 6, 2018
Edward Chin | Dec 7, 2018

It's open 24 hours.

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Should I pay for mileage if I return a rent car to Hertz JFK?

Sunyoung Jin | Dec 6, 2019
K James | Dec 7, 2019

Yes $25 to drop off at a different location/airport

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There is a charge in my credit card of usd 92( tolls). How can i get mi receipt and detail? It seems too mucho..

maria laura ricca | Dec 6, 2018
Salah Nasr | Dec 7, 2018

Call Hertz service center, there is a daily charge on the top of the toll charges and that's why the charge might seem too high.

What is the best solution to return a car without entering Manhattan? Is there a branch maybe just outside Manhattan ( maybe in Jersey)

elvis fridman | Dec 6, 2018
Robert Furst | Dec 7, 2018

Hertz has plenty of locations at all three airports LaGuardia Kennedy and Newark as well as locations throughout the Barro's go to the website or call them and yes you don't want to go to Manhattan that could be a 2 and 1/2 hour drive

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Can I get a rental at 18?

Sierra Jaroszewski | Dec 6, 2018
SHAUT MON | Dec 7, 2018

Noo

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Did you have big van 15 passenger

Serge Jean | Dec 6, 2018
Alan Boord | Dec 7, 2018

I did at one time. What about it?

where is the nearst gas station by Hertz?

Enhong Sun | Dec 6, 2018
Stuart Flavell | Dec 7, 2018

Hertz' gas, pre-purchased, is' fairly priced. Consider buying that first tank and sparing yourself that search.

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Hello, I wanted to know if in terminal 4 of the JFK have to remove the car.? If not, where should I go to JFK airport? Thank you

Cris Casares | Dec 6, 2018
Juan C. Henríquez | Dec 7, 2018

You have to take the airtrain and stay at the Jamaica stop, it's free and the driver says Jamaica and Rent Cars, you can look for the signs, but ask where you can take the Airtrain.

We are planning to book a hire car for New York in March 2018. If we pay now and need to cancel is that possible or not? Thank you

LINA ROGERS | Dec 6, 2018
Mfumu M. | Dec 7, 2018

Call Hertz Customers' Service Center, the will cut through all the literature and give a short and practical answer

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HI THERE! I am renting from Albany, and I need to know if there is a shuttle from the return location at the airport to Terminal 5. I tried to contact a customer service for hours with no success, I will appreciate your prompt answer, thanks.

MARI DITT | Dec 6, 2018
John Wagner | Dec 7, 2018

If your talking about JFK You can take Air Train (across from Hertz)Straight to Terminal 5 There is No Charge

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Shuttle to JFK?

Angela Gonzalez | Dec 6, 2017
Joy Foster | Dec 7, 2017

The Air-train goes from Federal Circle Terminal (Hertz) to all the airline terminals. The Hertz location is on JFK grounds.

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