Enterprise Rent-A-Car

Category: Car rental agency in New York

Address: 9501 Ditmars Blvd, Queens, NY 11369, USA

Phone: +18446481612

Opening hours

Sunday: 6AM–10PM

Monday: 6AM–10PM

Tuesday: 6AM–10PM

Wednesday: 6AM–10PM

Thursday: 6AM–10PM

Friday: 6AM–10PM

Saturday: 6AM–10PM

Reviews

Josie Cutting

Jul 21, 2022

Getting the car at LaGuardia was horrible. Both people working at the counter at 6pm on July 12th were on their cell phones when we walked in. No other customers were there. After about 5 minutes, we were finally helped. Process was fast, but used the restroom only to find someone had thrown up everywhere. Car was barely clean but we took it just to get out of there. Returning car to Newark was wonderful!! Charles, who helped us was AMAZING! Friendly and very helpful.

Karen Hoag

Jun 7, 2022

Enterprise was a great help to us. Our airline cancelled our flight last minute and we had to scramble to change our rental car from Newark (pickup) to LaGuardia, but keep our Newark drop off. Within 5 minutes they were able to do that for me. Also, the attendants in LaGuardia were very helpful, and Lance was able to guide us in the right direction. I would definitely recommend Enterprise

Jennifer Sanchez

Jun 5, 2022

LGA is a complete mess. You have to take two shuttles to get to enterprise which sits slightly outside the airport itself. The enterprise shuttle bus driver decided not to turn on the A/C so everyone was sweating on the ride over. Our vehicle windows were absolutely filthy, we had to clean them several times. The staff is friendly, but they could improve the vehicle cleanliness.

Aaron Turner

May 11, 2022

Received a bill 6 months after my rental - after we were told that we would not be charged for picking up rental a few hours earlier than reservation time. We rented a car for a two week road trip October/November 2021. Our flight changed to an earlier time, so we arrived a few hours earlier than planned. I explained this to the Enterprise staff at the front desk (airport) and asked if we would be able to get a car earlier than the time on my reservation. I was worried that they might not have a car available, but they said that they did. I also asked if we would be charged for picking up a few hours earlier than our reservation time, and they said, “It’s not a problem. No, you won’t be charged.” Well, 6 months later, I just received a bill for $133.57 on April 6, 2022, for picking up my rental at 11:28am, instead of my reservation time of 4 or 5pm. I have already spoken to someone that states that they speak on behalf of Jenelle, the manager. She said because they do not have any documentation from the representative stating that there would be no charge, that I owe and need to pay. She also advised, “there’s nothing I can do.” Of course I expressed that I feel like it’s wrong for them to tell a customer one thing, and then send a bill almost 6 months later. After a few minutes on the phone, she asked if I would hold for a few minutes, and put me on hold. I assumed that she was going to speak to the manager and get back on the line with me, but after several minutes of holding I was disconnected. No return call.

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Questions & Answers

Is there an option to rent a car at our town (YONKERS) and drop it off at the airport ?

Manju Mohan | Dec 10, 2019
Lorenzo Phillips | Dec 11, 2019

You have to specify this when reserving the vehicle and they will accommodate.

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Can I rent a car if I am 21 years old?

Lauren Rosario | Sep 10, 2021
BetTo Porras | Sep 11, 2021

Yes

My return flight is at 6:00 AM. Is there an after hour drop location (i.e. 4:00 AM)?

Michael Ryan | Jul 12, 2021
Arunachalam Ramakrishnan | Jul 13, 2021

I recently returned the car at 4am at Kansas City airport. There was no one to receive the car from Enterprise. However, instructions to leave the car unlocked, inside the lot. I was required to leave the key in the car. It was a pleasant experience. :)

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i just passed my road test, haven’t gotten my liscence but i have my temporary and my permit and a utility bill and passport, will they let me rent a car?

Tanise Crubbrest | Dec 9, 2020
Patrice Anderson | Dec 10, 2020

No. You have to be 25 yes old and over, plus have a valid license

What time be does the enterprise shuttle start

Carol M. | Dec 9, 2020
Sabab Anim | Dec 10, 2020

You have to call them in order to find that information

Can I return the car before 6:00am

Johnny Quinones | Dec 9, 2020
S. T | Dec 10, 2020

Yes open

Would I be able to use a checking account debit card to rent a car?

kay reilly-wills | Dec 10, 2019
Kadejah Scully | Dec 11, 2019

If you are an American yes, if you're not you will have to show that you are only here for 4 weeks. Better you call and ask before planning.

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where is the actual place in the airport I need to go

Rebecca Strom | Dec 10, 2019
amesh shinde | Dec 11, 2019

You have to catch the blue or red airport shuttle bus at LGA and go to terminal A where you can find all the shuttles to different rental car providers which would take you to respective car rental office. That's the easiest way to get there.

Can some one please call me asap I was over charged for a car that I rented on the 20th of sept. Tonya banks..

Tonya Banks | Dec 10, 2019
rajesh singh | Dec 11, 2019

You have to call directly

Can I use my debit card to rent a car? I want an answer before 09/01/2019 please.

Khelil Salhi | Dec 10, 2019
Patrick | Dec 11, 2019

Yes debit / credit allowed

Take debit or strictly credit cards?

Todd170 | Dec 10, 2019
e m s | Dec 11, 2019

Both debit and credit

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The office number please?

Massara Kone | Dec 10, 2019
EDWARD KIGER | Dec 11, 2019

It is on line

how far are you from laguardia

Rona Rose-Witek | Dec 10, 2019
Steve Weissman | Dec 11, 2019

Very close, like legit across the street. Only issue is that due to construction, it will take u ages to get there and back using the shuttle. U actually need to take 2 shuttles. My advice: uber. Its worth the few dollars. I was there a few days ago. I took the shuttle from terminal D and it took more than 45 minutes. On the way back i took an uber and it took 5 minutes

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How do I deal with tolls

samuel Sung | Dec 10, 2019
Donna Williams | Dec 11, 2019

They offer you a ezpass

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Good morning! Planning an incoming trip to NY. Need a rental for the weekend. When I return the rental on Sunday afternoon. Need to know if Enterprise can take my family and I to subway Jackson Heights station so we can go into the city? TX!!!!

Tim Boyll | Dec 10, 2018
A S | Dec 11, 2018

This is considered an airport location, so I don't believe they do drop-offs other than to the airport (they have a free and frequent airport shuttle bus). Best bet is to schedule an Uber from Enterprise to the subway station. Or you could take the free Enterprise shuttle to the airport, then take the Air Train from the airport, transfer to the subway, then head to Manhattan. That last option is less $, but longer time. Enjoy your time in NYC!

Can I take the car into Connecticut?

Irwin Sankoff | Dec 10, 2018
Tayo A | Dec 11, 2018

Yes

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Will there be a problem renting if I am 71 years old?

Irwin Sankoff | Dec 10, 2018
Kaila Green | Dec 11, 2018

No shouldn't be one

Do you have a location in Charlotte NC

Stewart Coddington | Dec 10, 2018
Leroy Boan | Dec 11, 2018

Yes.

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Why did they charge me 2 expenses with my credit card this month if I left the car in March?

Nicolás Ardeti | Dec 10, 2018
Nicolás Ardeti | Dec 11, 2018

I can't call. Have you an email?

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Can I drop off my rented vehicle and do you provide service to airport

Politii JoAnn | Dec 10, 2018
Little Man | Dec 11, 2018

Yes you can and there is service provided to the airport.

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Is shuttle service available to laguradia irport

Bernard Bissonnette | Dec 10, 2018
Luis Castro | Dec 11, 2018

Its two shuttles.. one fro rental to a laguardia stoo and then you take airport shuttle to concourse.. leave time for both

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Do you have a lost & found service?

Donnell Blewer | Dec 10, 2018
Mir M Khan | Dec 11, 2018

Yes they do. They keep your stuff for sometime but no guarantee.

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Hi iwant aske ican rental car by Debit card or cash than you

Mokhtar Abdellatif | Dec 10, 2018
Nakia Noble Letang | Dec 11, 2018

Credit card. If using a debit, they will often require 1-2 utility bills with your name, address and showing a $0 balance.

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May I rent car with a bank issued prepaid debit card. If so, what do I need to do?

Barbara Felton | Dec 10, 2018
Nick Semar | Dec 11, 2018

Nope. Cc only.

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Sir or Madam, Do you have shuttle bus service from the car rental location to the Courtyard NY LaGuardia Airport located at 9010 Ditmars Blvd, East Elmhurst?

Donetta Hodge | Dec 10, 2018
Prince Joseph | Dec 11, 2018

Let me offer you some help help here. I had great experience renting car from there. From airport, catch a BLUE bus to reach a hub, from there enterprise shuttle will take you to your car. Return is also same way. It's easy..! There are sign boards for your help. Nothing to worry, just keep some extra time becaue now some renovation is happening at the airport area.

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Can I get the car at Laguardia or do I need to go to your location?

patrick sullivan | Dec 10, 2018
Willi E | Dec 11, 2018

Will I get a shuttle ride to the Frontier Airline at the Laguardia airport when I drop off my my car at your location at 6 am on Jan. 10th 2018 ?

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At your Astoria Queens location near LaGuardia LGA: can I arrive to your location via the M60 SBS bus from Manhattan to pick up a rental car?

Kerry Fitzgerald | Dec 10, 2017
Jason Christopher Hartley | Dec 11, 2017

Yes.

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