Best Buy

Category: Electronics store

Address: 200 Mall Cir Dr, Monroeville, PA 15146, USA

Phone: +14128567344

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Shaun Sparico

Aug 1, 2022

I went to purchase a couple of pieces of technology for my PC and it was not very crowded in the mid afternoon, so I got waited on rather quickly. The gentleman that waited on me was very knowledgeable and personable. He knew exactly what I was looking for and made suggestions that I had not considered regarding connectivity. He assisted me in my decisions on what to buy and I checked out. It was a casual and enlightening experience.

Mohammed Ahmed

Jul 22, 2022

Your employee who works in 3390 Williams Penn highway, Pittsburgh, PA seen the the coupon and the one told me buy it we will redeem the voucher. You don't have to be worried. Forget about this complaint. I don't want anything from you. You wasted my time enough. It is better to use another service and not recommend your company to anyone. The best thing I learned from this bad experience that I will never ever deal with your company. I prefer to pay extra dollars in order to save my time and become a happy customer. Also I learned how a bad management runs in Midas company. It is by mistake to continue wasting my time with Midas

gualm B

Apr 21, 2022

I went last week to purchase 🎧. The clerk just finished w a customer but just walks away. The website said it had the one I wanted but they didn't as I could see. I bought a cheaper pair but then returned them bcse they were too bulky. But it seems 2 be a pattern. Last yr went to buy an all in one and same thing. The clerk helps a white couple then leaves like I didn't exist. So I bought it elsewhere. Needed it for work. I have been a card holder for a long time. Plan to pay off the balance and close it.

JP Farrell

Mar 24, 2022

They are Best Buy! Considered buying a wi first booster. After talking with a sales person he refused to sell me one. He told me to call cable company and have them rearrange set up. I did. They did and saved money. Very good experience!!

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Questions & Answers

It is terrible trying to call in to this store with any kind of question. Why is it so difficult to get someone on the phone there? You literally have a horde of employees there at all times of day.

James Roberts | Nov 24, 2018
A Google User | Nov 25, 2018

I have had a terrible time getting through to a person at this store on several occasions. That is why I shop online amazon instead and will not be surprised when I hear that Best Buy is going out of business.

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Why is it so hard to speak to someone from this store, I wait a very long time and then end up calling another store and giving them my business

Sharon Palmer | Nov 24, 2018
kimberly Davis | Nov 25, 2018

I dont why either but i purchased a washer frm there in July and it nvr got delivered.i had to go bck to the store and get my money bck. I dont knw why the domt answer the phone the store didnt look tht busy

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Why is it that when I call the 800 number I get a different treatment each time. The first 2, I got nowhere. Geek squad was to come to help today - did not show up. Many many problems with Dell laptop.

Sandra McFall | Nov 24, 2019
Todd Jones | Nov 25, 2019

I'm an IT professional who did some part time work with Geek Sqaud. They hire people off the street with no IT background. I would never trust them.

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I bought black beats gloss and want dull black Did not know I had a choice Is there a restocking fee if I opened package to swap to dull black

Mark Knych | Nov 24, 2018
Tim Ragan | Nov 25, 2018

There are no restocking fees on Beats headphones. There is a restocking fee on rideables, cameras and connected devices (cell phones, cellular Apple watches, etc.). Their signature pad will prompt you if there is an applicable restocking fee before you pay for the item. There is no restocking fee if the item is defective.

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Blows my mind that they "do not currently take calls at this location" I simply wanted to speak to someone to let them know somebody else will be picking up my order on my behalf and I can't even get a hold of anybody. How long until BB goes under?

Joseph Driscoll | Apr 27, 2021
Rahim B | Apr 28, 2021

Amazon is helping them dig their grave it won't be too long..

can I get a answer to question

Joseph Cordova | Nov 23, 2020
Chanel M | Nov 24, 2020

Yes

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It is impossible to talk to a "LIVE" person on the phone. Best Buy is losing business because of it. RIDICULOUS !

Bobbi Van Eman | Nov 23, 2020
John L | Nov 24, 2020

Its only easy if you want to buy a phone or get your computer worked on

Does best buy take old electronic

John Savine | Nov 24, 2019
Terence Thompson | Nov 25, 2019

They used to do trade in, and .....at times will recycle for a fee. As a former employee, they may only do it at certain times, but they are super helpful if you call

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What Bus may I take so that I go to the Best Buy Shop? Is there a nearest Bus Stop? Can you tell me the last bus stop are there?

ana bahati Wilonja | Nov 24, 2019
Linda | Nov 25, 2019

Call Port Authority for the bus schedule

where do I take my printer to recycle

Pamela Ramsey | Sep 24, 2021
Dusty Moon | Sep 25, 2021

Best but or small business computer store

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What are the Covid safety practices like here?

People are asking | Mar 28, 2021
carissa catullo | Mar 29, 2021

Social distancing, employees check on you at the entrance to guide you... it seemed as if inventory was reduced so you may want to double check something is in stock before heading out. Better yet, take advantage of their excellent curbside delivery. The store was very clean and I felt very comfortable shopping.

What is the mangers name?

Will Freiwald | Apr 27, 2021
James Chapman | Apr 28, 2021

Sorry I dont know any manages their

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I have a Toshiba SE-R0429 sound bar. The subwoofer power supply is damaged from a power surge where can I get it repaired? can I order a new one from you?

Dana Johnston | Mar 28, 2021
Kyle Yates | Mar 29, 2021

Dana, you asked the public about this issue, not the company.

is this a live chat that I can get a answer to a question

Joseph Cordova | Nov 23, 2020
Joseph Cordova | Nov 24, 2020

does best buy have screen protecters for moto g stlyls phone

are we allowed to walk in the best buy store.

Louise Kuechenmeister | Nov 23, 2020
Bonni Rotonto | Nov 24, 2020

Yes

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If I get my sub and speakers delivered... will they also install the new equipment

Damond Davis | Nov 23, 2020
santhosh aradhya | Nov 24, 2020

I don't think they will install, but I think it's fine if u instrall it yourself.

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Who buys flat screens

Lee Smith | Nov 24, 2019
Monocolor Panda | Nov 25, 2019

4k are the best

Does Best Buy recycle toner cartridges?

Richard Malin | Nov 24, 2019
kevin holloway | Nov 25, 2019

I don't believe so. Have never seen anything in the store mentioning it.

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I need to buy an appliances. People tell me I can find different kind of them in your shop. But I don't have a car. So do you mind letting me know what Bus may I take and are they a Bus Stop nearest the SHOP? Thanks Byaombe

ana bahati Wilonja | Nov 24, 2019
Bobby Claussen | Nov 25, 2019

67 will drop you off at the mall. Than you would have to wall over which is only a few minutes

need to speek to someone

brigitte boyd | Nov 24, 2018
Tom Jones | Nov 25, 2018

Go to store or your just s phone

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Is there an apple rep there

Frank Tylka | Nov 24, 2018
Larry Riggins | Nov 25, 2018

Not that I'm aware of.....

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Do you sell telephone moldem compadable to xfinity?

Theresa Tucker | Nov 24, 2018
Larry Riggins | Nov 25, 2018

Yep

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I bought an iPhone8 from Best Buy, got a 1 month service from AT&T and it's now locked by AT&T claiming that I have a 6 month obligation. I live in the UK where there is no AT&T service but the lock stops transfer so can't use my phone. Can you help?

G Harrop | Nov 24, 2018
G Harrop | Nov 25, 2018

I've repeatedly talked with AT&T customer services but they struggle with the fact that I live in the UK where there is no AT&T coverage. My original question here is can Best Buy assist?

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Do you buy used laptops

KooL KREED | Nov 24, 2017
DB Cooper | Nov 25, 2017

No they do not

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