SpringHill Suites by Marriott Pittsburgh Monroeville

Caden Krawchuk

My stay here was highly inconsistent with the Marriott standards that I know the company holds. After checking in I was back downstairs minutes later asking for a new room as the one we were given had a strong smoke smell. The second room was worse than the first but at least no smell of smoke. However, the couch looked so dirty, the floor had stains everywhere, and the bathroom had multiple spiders in the tub! The pillow cases looked to have dirt on them and the comforter had red stains. Had it not been 1:00 AM and just wanting to get a good nights rest after driving all day we absolutely would have went to another hotel. It was also concerning to me that the receptionist did not ask to see my card on file or ID at check in. Anyone could have hacked into my account and booked a stay and it would’ve gone unchecked. When I brought it up to the manager in the morning he saw no problem with not checking my ID. I have had the pleasure of staying at many Marriotts but this certainly wasn’t one of them.

Mark Cosgriff

Hotel was comfortable; clean and quiet enough for a quick overnight. Under staffed but staff was pleasant. We were plenty satisfied with our stay but it seemed like everything could use just a little more attention to maintenance (e.g., AC unit rattled. Coffee cups and lids don't fit each other. Spare linens weren't in the room. Elevator was out for a while). Gym is small. Pool is small. Limited breakfast included eggs, sausage, oatmeal/cereals, bagels, yogurt. Fruit was only bananas.

Eric

Positive: Easy on and off from PA Turnpike, comfortable room, quiet hotel, free continental breakfast, great staff, and overall excellent experience. I have stayed there 3 times now and would definitely go back again. Negative: Nope, it's conveniently close to stores for all your needs.

Verified Hotel Guest

Positive: Pool seemed nice, but did not use it. Breakfast was sparse but was tasty. My coffee was not good. Good parking. Had very quiet wall type air conditioner with wall control. Negative: The back side of the hotel faces the ezpass entrance to the PA Turnpike about 150 feet) SO you can hear the vehicles speeding up. Room needed a renovation. Tub was in bad shape. Could smell cigarette smoke from another room.