Regency Furniture

Category: Furniture store in Capitol Heights, Maryland

Address: 1859 Ritchie Station Ct, Capitol Heights, MD 20743, USA

Phone: +13017823800

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

traci Bailey

Jul 19, 2022

A great place to shop. The staff greets you with a smile. Great selections and very reasonable prices.

Nabi Isilda

Jun 21, 2022

DONT DO BUSINESS WITH THESE PEOPLE. They have no remorse and will not even apologize for delay and no communication. I bought furniture almost 5 months ago. Mind you, the timeframe they gave me was 2-4 months to get my bedroom furniture. I call them cos I’m almost due and being sleeping on the floor throughout my pregnancy and all the lady says is « Well you could get a refund, choose something else or wait longer » I’m almost due, I can’t go through all of that right now after waiting 5 months. No one even calls to communicate delays or nothing. Save yourself the stress and go somewhere else!!!! I’m highly disappointed

Chidera Ejemole

Jun 7, 2022

I wish there was 0 star for me to give. Had the worst experience with regency furniture. Order multiple items on labor day when they had a sale and free delivery. Fast forward to today 6/6/22 and parts of my order is still out of stock. I finally got fed up and requested my money back. Instead of refunding me the full balance, regency is charging a 10% for something and want to charge me delivery fee for delivering parts of the order. So instead of refunding me $400 that I paid for the item, regency wants to refund me $192. Are you serious? After I went to the store multiple times to check status. Plus having to go to my bank to get a letter that my card changed. This IS unaceptable regency. What happened to customer service? This is not how you treat people !

Yolanda P.

Nov 9, 2021

I love my new marble top dining table! It's heavy which means it's sturdy af! David was a phenomenal salesman. He listened to my needs and took the time to ask me about my personal style. David wasn't pushy like a lot of salespersons can …We appreciate the review. Thanks for taking the time. Hope to see you again soon!

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Questions & Answers

Totally displeased with Regency Furniture, of Capitol Hgts Md. I'm now in my 7th week waiting on my furniture. I've been lied to and insulted.

Willie Samuels | Nov 15, 2020
Alicia Clarke | Nov 16, 2020

Wait this is 2 years ago...im having the same problem now.

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This is my worst experience I ordered this furniture bedroom before 2 month and they delivery today for me and it has damaged and broken and some of the leather gone from the headboard and the mirror from the edge its broken

ryanalma angels | Nov 16, 2018
cynthia dunbar | Nov 17, 2018

Did you call them and tell them to pick it up I order mines 7 years ago I love it they are usually nice people and will make you happy so please try again

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What are the Covid safety practices like here?

People are asking | Apr 19, 2021
Jeffrey Duarte | Apr 20, 2021

Masks and distancing.

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