My experience was horrible. I bought multiple items, but apparently was extra charged, which, sadly, was noticed only upon my arrival home. I bought 2 side tables (LACK NN side - as shown on the attached bill), but was charged for 3. When I called IKEA customer service they said I would have to physically arrive to the store with a photo ID and the receipt, so they could fix their mistake. Apparently in the year 2022 there's no other way to contact the store - not via the phone nor via the web... I live nearly 1 hour drive from IKEA Conshohocken and wouldn't want to waste my time and gasoline over a 13 dollar refund. This is a fraudulent and unprofessional behaivor by IKEA - making the customer pay for IKEA employees mistake.
This is an outrage. Stay away or be ready to check your bill carefully before leaving the store!
Vandelerah Coleman
Feb 27, 2022
IKEA is a wonderful store. Friendly and knowledgable staff. The store is set up to so you are able to see how different items will look in your home. Very helpful!
haydn F
Jan 20, 2022
Ikea can surprise you for what they have. They have a good selection of all things, you just cant buy the wrong thing there. Starting out furniture is great, but getting a kitchen no thanks. Dont go to late because they only have 1 checkout person.
Rui Z
Nov 2, 2021
The staff are friendly and helpful. Busy on weekends.
You have 24 hrs from when you place your order to pick up. As for how soon, I think it depends on which time slot is available. But I think it's normally 4 hrs or so from the time you place your offer
I had the same issue. at this moment they are not giving that option because of increase demand. somethings are in limited stock so you have to go in and ask an associate to order it and they'll bring it out for you. that's how I had to buy my sectional
First I would try to speak to the Manager of the Sales Department and question the Web site items. Now when I looked up my items online. When I went to the store all items were available and cheaper than expected. So good luck and get those items you need. 😚
If you are telling me that there are electric scooters at the store now, thank you for the update.
If you are asking, if they allow the use of recreational electric scooters, I believe the answer is, "no."
If you are asking, if they provide electric scooters for the disabled, I have never seen any there, but the store does comply with all disabled-accessibility laws, meaning there is plenty of handicap parking, an elevator, and handicap stalls in bathrooms. There is probably more, those are just what come to mind.
Go to the Ikea website and order one there.
Scroll to the bottom of the Home page.
Under "Shop & Learn" click "Gift Cards"
You can have the gift card emailed or print it for hand delivery.
I am sure that IKEA will ship anywhere that the shipping companies deliver to such as fed ex or ups I believe and the cost is dependent on the item and the weight. Usually the online order will give you shipping approximations.
I didn't know they closed. The one i was at is nere Chester Pa. They show how to turn your place into bigger rooms by using A little smaller Kitchen appliances and so fourth, like table .
If you're going to Alenwood Rd. store, drive around back to the rear parking area. You'll see small signs directing you to a pickup area. Pullup there and someone will come out to get your order number. Verify you're getting the right items.
Is there a way to get in touch directly with the kitchen department via phone? NOT the general Ikea number. Click and collect doesn't seem to be an option online...
I am trying to login online. I evidently forget my password and when I try to reset it I do not get an email from IKEA. Does anybody know a number to IKEA customer service? My store is Conshohocken Pennsylvania
Carla Willard | Nov 5, 2020
Francine Stanback | Nov 6, 2020
Ask Google for the number.
I noticed the hours conflict on the cite, is ikea open until 9pm or until 7pm?
Can you make an appt with an associate for a custom walk in closet design?
Shana Minetti | Nov 6, 2019
Brett LaValley | Nov 7, 2019
I've never made an appointment usually you just find am associate in the section you need help with and they have programs that help you design what you need
What time is breakfast available
Christopher Smith | Nov 6, 2019
Nigel | Nov 7, 2019
930am
Purchased a Brimmes gls-dr cab #904.098.72
missing 2 parts:
Door hinge part # 117878, and
1 rear panel (of 2)...
Who do I contact to get these 2 parts?
David Johnson | Nov 6, 2018
Jessica Brummett | Nov 7, 2018
The only number online is a 1-800 number on their website. They do not release store numbers so I would call the US contact number.
I placed an order online and need to reschedule delivery. Tried calling and they aren’t accepting phone calls. Is there a # or email that will pick up or respond?
David Good | Nov 6, 2018
Autumn Howell | Nov 7, 2018
Was there any other contact information in your email or from your order??
I'm a bit confused as to your intention, here. If you want to change your mind (i.e.: utilize in-store pickup, cancelling the at-home delivery you set up during an online purchase), then you should call the store to verify the plans can be switched.
My experience is that IKEA policy does not allow the sale of 'displays' directly off the floor, even in cases where that item had been discontinued. Instead all 'closeout' or 'display' goods will be consigned to the store's "As-is" department.
When does the restaurant close today 8/4?
Cornelia Haselberger | Nov 6, 2018
Greg Hines | Nov 7, 2018
8:30 pm
What time does Smaland open on Sundays?
Brian Dilts | Nov 6, 2018
Allen Cross | Nov 7, 2018
According to the website, Smaland hours at Conshohocken are 10am to 8pm on Sundays and 10am to 9pm, Monday through Saturday.
In response to the tariffs the USA has placed on steel and aluminum, Switzerland placed a tariff on phone calls to their Ikea central headquarters. Either that, or the recent snow storm brought down some phone lines.
Unfortunately alot of businesses are doing this sort of thing -- routing calls to one number so it takes you a recording or 3 and probably 20 minutes to talk to someone. Another example is best buy, it's 11 nasty Mikes of traffic to get to the store but it takes just as long to get there as it does to fight their phone system and ask someone if they have something. I'm hoping more people complain about this practice and tell these stores "I'll buy it elsewhere" (which in my example there's a pc store by the best buy). Good luck!