Address: 24 Avis Dr, Latham, NY 12110, USA
Phone: +18887425877
Sunday: Closed
Monday: 9:30AM–12PM
Tuesday: 9:30AM–12PM
Wednesday: 9:30AM–12PM
Thursday: 9:30AM–12PM
Friday: 9:30AM–12PM
Saturday: Closed
Jessica Cole
The past 3 weeks your warehouse keeps losing orders and or shipping boxes that have no items in it. Currently have a mom's meals for my disabled daughter missing on one of your trucks and no one can find it.
James Miley
I shipped a package to my cousin in Malta, NY. On a Thursday 5/26 it was misdelivered to Troy, NY. I called Friday and started a claim, by the afternoon a CSR told me the package could not be retrieved. Then the packages' tracking magically said it was delivered on Saturday, but it wasn't. Every time I try to talk to someone I get placed on a hold menu that leads nowhere. I think everyone at this company should be required to read Leadership Lessons from a UPS Driver because I'm not feeling like Ron Wallace is helping me out right now.
Debra J. Harper
Nice big place!!! Lots of big truck activity all around, so you have to always keep alert!!! Customer Service parking is close by the walkway to the door, so you can get in and out with all of your packages and envelopes quickly. Staff is quite accommodating. (Masks are not required now...I think!!) If you want to be sure your package gets there, like I do, this is the right place. A little out of the way for some, but for me it's just a few minutes up the street from my work.
Dorian Johnson
I just watched the delivery guy walk up to my door without ringing my doorbell and leave a "delivery attempted" notice. Didn't even bother to fill out the notice. How incredibly lazy can you be? I watched this man from my window! If you don't like your job...quit!
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Trucks are normally loaded and set for the driver at least five or six hours setting outside
Hi Allen! If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or Twitter @UPS.
why did you erase my google review ?
Hello, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS. Thank you.
Hi, there is not a direct phone number for this location. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.
Thank you so much for contacting us. I am really sorry you could not get your package. Please provide us your tracking number, delivery address, and phone number for further review. -Raul
If you want to ship them UPS, yes.
Yes, we are open today.
Haha you funny . They never close due to weather
Call the shipper and have a tracer put on your package. It definitely is the fastest way to resolve your problem . The 800 # is unfortunately outsourced . Seriously if your package is late or missing CALL THE SHIPPER AND HAVE A TRACER PUT ON YOUR PACKAGE.
Go to your local hub for exact price depends on size and weight . Do not trust the 800 number they are 95% of the time wrong
They do ring my door bell if im home
Cause they can
If you did call to Latham center directly - yes, they do.
Any email address? I haven't received a package that's been sitting in the warehouse since 7/1/20
No but they do save boxes that other customers leave and they give them out . The customer counter will also go out of their way to custom fit a box for you and tape it up
Im not sure how this keeps happening, i dont work there. You are in the google review section asking other google users questions. If you need their hours you ahould call the store directly.
They are closed on Saturdays so I don't understand why you think it is the customer counter people's fault that is corporates decision
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