Do the employees at the phone number actually live in the United States?

If you did call to Latham center directly - yes, they do.

The 800 no is not in the USA. The 800 number also gives out false information to the customers, please remember that when you go into the center to pick up your package .

Referring to the 800 number. Thanks for answers 😊

Yes, at the latham center

I don't think so, but if you ask politely they are supposed to get you to someone in the US