Is there a way to speak directly to someone there? I already called 311 but I'd like to make sure she got my information correct, it didn't seem like she understood where i was talking about.

The Aistin Animal Center staff is usually very busy so leave a phone message or email any questions. If referring to a found 311 report use the report number given to you in your communications Once AAC receives the report from 311 and process it they will post a description if it is a live found pet and if you can privide a picture for them to include in their post.

I've gotten pretty fast callbacks by asking about specific animals. If you don't mind me asking, why did you need to speak to someone? Maybe I could help.

Call the main number and leave a voicemail. They will try to call you back before 7pm 512-978-0500

Best thing to do is go in. They are helpful, amd friendly

Yes, there are plenty of people in the lobby to talk and gather info