How much is it to leave this ROACH MOTEL?! None of my maintenance needs have been met. And everyone I talk to is disgustingly rude.

Alexandra Davis | Aug 30, 2020 | Category: Apartment complex in Columbus, Ohio

Eden Springs Apartments And Townhomes - All questions

Address: 5750 Roche Dr, Columbus, OH 43229, USA

Crystal Dionne Newman | Aug 31, 2020

I'm having the same issue. Its going on 8 months and still having the same issues with roaches. I told them they are coming from under the carpet sent photos and still they are not treating the issue. I have been out of my apartment for 3 weeks due to no AC and temperatures in the mid to low 90s. Unbelievable. I paid rent for an apartment I can't stay in. I can't wait to get out of this place. Still have a shattered window that was caused by maintenance and they (maintenance) never said anything...my leasing office asked me about it but I had no clue of it because my patio is not used due to the unresolved slope that causes water and mud to collect at the door and at times flood into my kitchen...and its still not fixed.

Stacey Miller | Jun 28, 2019

Do you make reports once you see activity? If so document when and who you talked too. And they have to treat with in 3 to 7 business days. Usually they treat mine immediately. But if they dont respond then write them a 30 day notice to fix the issues in you're apartment. From A to Z. And have it certified sent. Which means they have to sign to receive the letter. So they cant deny they didnt get it. If no response in 30 days after certified request. Then contact code enforcement with youre complaints and place youre rent in escrow. But these places are so old and have been so ridden for so long.. it's an on going problem they've had for years. So it's not going to be entirely controlled. It impossible. Because some neighbors dont report their activity and only a few get treated. When all of them at the same time monthly needs treatment and preventions in place.

Alexandra Davis | Jun 28, 2019

They need to be held responsible for this roach problem. I'm not the only tenant having it.

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