Patient advocate can be found by asking at info desk or usually a sign in clinic or specialty area your appointment is in.
A patient advocate will consult with you and setup a path to meet your medical needs Go to the VA and speak with the front desk personel. They will schedule a time with an advocate.
I second the service. I've had no problems with Nashville va. I'd call the the help desk.
Not sure what a patient advocate is, but the info desk may be able to help you. Sorry you've received bad service, I guess I've been fortunate.
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