Payless Car Rental

Kesley Reis

the car was good, affordable price and good service, however their lost and found system is something it could be better at the Atlanta Airport. My camera was left in the car and I drove back from the hotel to the airport right after I noticed it was missing, but once I got there nobody wanted to help me, it was a Friday night and I was told to come back the next day, which I did (and by the way the airport was more than an hour from the place where I was staying) and when I got there on Saturday morning around 9am - 10am (08/20/2022) I was told that the person in charge for the Lost and Found only worked from Monday to Friday and they couldn’t help me, but my flight was scheduled for the following day, on Sunday afternoon. Long story short, this lost and found system was a big frustration because I don’t care for the camera at all, what I do care is that MY ENTIRE WEDDING AND HONEYMOON FOOTAGE WAS IN THAT CAMERA and I told it to the employees but nobody cared!! It seems like the employees of this company was just trying to get rid of me and not really help me. PLEASE PAYLESS, HAVE PEOPLE OVER YOUR PROTOCOLS! People first!

Wesley Simpson

Not that easy to find if you didn't know it's under Avis. Location could use more staff. But the staff onsite was very friendly and helpful.

Paul Wells

I’ve read the reviews of past reviewers and for the most part they’re right. The one knock on this place is that there are no signs indicating where to go when trying to pick up your car. We walked back and forth for some time before finally spotting a small sandwich board indicating where to go. Other than the trouble finding pick up everything else was smooth. We were upgraded to a larger vehicle for free because they didn’t have the car I reserved which was great. Now that I know they partner with Avis finding the place will be easy if I choose to rent from them again.

Billy Burns

Charged a full second day at 110$ per day, when I had the car for 27 hours. Ridiculous policy.