The VA in Nashville Tennessee has the worse customer service possible

Edmundo Chaparro-Barriguete | Oct 15, 2019 | Category: Veterans hospital

VA Tennessee Valley Healthcare - All questions

Address: 1310 24th Ave S, Nashville, TN 37212, USA

Phil Cook | Oct 15, 2019

They are actually very helpful. You just have be patient and talk with a case worker to get you what you need.

Loretta Hanson | Oct 15, 2019

I've never had a problem.... always very professional. Sorry you're having issues.

Stuart Armour | Oct 15, 2019

I disagee. They have always been helpful and courteous for my questions.

Donnie Cardwell | Oct 15, 2019

I have never experienced an issue with either VA campus. From the time I walk through the hallway, to the time I check in or out...nothing but professionalism and courtesy.

Reginald Brown | Oct 15, 2019

Very professional, never a problem.

VA Tennessee Valley Healthcare | Oct 15, 2019

We're so sorry to hear you had a negative experience at our Nashville campus. As you can see from the comments here, your experience is not the norm -- and no matter what, it's not at all what we want. While we work hard to deliver the best possible experience, we see we missed the mark for you, so please let us know what can we do to 1) resolve any existing needs or issues and 2) earn your trust. You can contact us directly at TVHPublicAffairs [ at ] va.gov. Thank you, and again, we're sorry we fell short of your expectations during your visit. We know you deserve the best customer service possible. Please let us know how we can fix this.

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