Send old passport and receipt of the new passport in the mail in a trackable envelope. YOU must send a prepaid return envelope addressed to you. Also need you to follow my FB ali mustapha baba or Whatsapp me 5712539319
You can only get your passport by mail send your old passport and the resets with a letter for them to mail you your passport.with a paid return envelop
It's by mail. The procedure is all online. You don't need to get a hold of them on the phone for that.
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