Has anyone had any luck with obtaining information about getting the new generation passport? I have called a few times and no one answers the phones.

Hallow bellow is the process of getting the New generation E-passport follow this process. click on this web site: (a) https://www.ecitizen.go.ke (b) Create account with your email or Kenyan ID (b) For Kenyan line /phone number & Pin Get someone in Kenya to buy a safaricom line and activate the number using your Kenyan ID or passport, put ksh50 credit on that line,then he/she will give you your Kenyan number,then go to ecitizen web and validate your Kenyan number.the web site will generate a four digits pin.u will need the PIN to validate and continue the application on ecitizen web site. (c) if you need new generation Kenyan new Id the consulate will issue one the same day.see the requirements on web below & fill the form REG_136D and print it out. http://www.kenyaembassydc.org/id.html (e) For New generation passport Pay $44 fee via mpesa, and print 3 copies of receipt.gather all the documents and book appointment to go to DC for the consulate to take your fingerprints an

Same here, no response.