Hello Ed - we aim to be with you within 2 hours. You will need to call the hospice nurse, or police (if your loved one isn't on hospice), before we're able to bring them into our care. If you need any further help, please don't hesitate to call our family care team at (844) 942 4909.
They picked my father up from the coroner's office. I'd assume you would call the emts and let them know your father has passed.
Thanks! Your answer is awaiting moderation.