I’m trying to get a hold of the DHL driver that is trying to deliver my package to me. He’s tried twice and cannot find my house. I need what I ordered. Today he said I wasn’t home, but I was home all day. Can anyone tell me what to do?

DHL Express ServicePoint - All questions

Address: 401 23rd St, San Francisco, CA 94107, USA

ELP ELP | Aug 21, 2020

Only thing you can do at this time of night is call customer service and have them hold it at the station so you can pick it up yourself or have it delivered to a different address.

John Kwok | Aug 21, 2020

Contact them and have the package to hold for pick up, or give them an alternative address.

Alex Magidin | Aug 21, 2020

You can also go online and leave more accurate description of your location. But most likely after 2 attempts DHL Express will contact you in order to schedule pick up from station or redirect to other address .

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