JUUL Labs

Category: Corporate office

Address: 560 20th St, San Francisco, CA 94107, USA

Phone: +14158292336

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

N Leong

Feb 6, 2019

JUUL Labs have given me the opportunity to switch from 20yrs of combustible cigarettes to a much much better alternative. I am quite thankful for the two men sought out to create the best cigarette alternative and nailed it! Best part of it all is I no longer smell of smoke nor my clothes. Great big THANK YOU!

Tony Papagna

Jan 18, 2019

Web site to order is very difficult to navigate age verification is intense- Picture of my drivers license-picture of my face- last 4 of my social? Really..? I did all that and still couldtfinish the order. No phone # to talk ya a person. 👎🏼

Kat

May 7, 2018

AVOID. If you're thinking about switching to e-cigs, do not use #juul. They bait and switch. Their promises are false. Use 7s, instead. Juul's coupons don't work, their units have a short battery life. The customer service, although responsive, is sterile. It should also always be a red flag when a company's Facebook page doesn't permit user ratings.

Todd J Mayek

Mar 6, 2018

There is zero way to get customer service unless you give them ALL your information, which they do not need. Not by internet chat, email or phone, but I guess when you make garbage why would you want to make it convenient or easy for people to contact you.(Shady business practice, which alone is a red flag) The juul pods have to constantly be pulled out and cleaned after every 3-4 pulls because of the oil that gets on the contacts. This is no matter what flavor I use. DO NOT RECOMMEND for anyone looking for a decent e cig or vape.

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Questions & Answers

What to do with a juul that's not working properly. Will the company stand behind their products?

Patty Johnson | Aug 23, 2019
Mugdha Athavale | Aug 23, 2019

Yes, JUUL will replace the defective product. You'll have to ship it to them in order to get a replacement.

what is a juul?

amy gutiererez | Aug 23, 2018
Vinod Karmegam | Aug 23, 2018

Its a company that specializes in building and selling vaping products as a potential alternative to inhalable tobacco products.

No phone # listed becuz kids can get easily/parents upset. Why else would they have the candy flavors they do? Shame on them. Hope someone does a class action lawsuit. Huge problem in hi-schools among kids who never smoked but now have nico habit.

Del Greger | Aug 23, 2018
Silas Smith | Aug 23, 2019

Oh yes "candy" flavors such as "Virginia tobacco, fruit medley, and cool cucumber" totally marketed towards kids. You idiot

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