Hi Cindy, thanks for your question! Clients are referred by a case manager, social worker, counselor or advocate from one of our 200+ partner agencies. The referring partner schedules the appointment and helps coordinate moving the furniture to the client's home.
To the best of my knowledge the public can shop there
The public can shop in the estate store but to receive free household items, you must be working with a case manager. See the website for more details.
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