Yes, I'd like to know this as well. I booked this hotel expecting a pool, and specifically for it. ALL the travel websites including the Hilton Atlanta website clearly states there is an outdoor pool. This has been here over a year!!!!! I stayed last night, NO POOL! They said it's under construction. And they lied. I will be contacting someone in terms of rembursement. False advertising is criminal, Hilton has millions, billions!!! Scamming customers with false advertisement to lure them into spending money that isn't refundable should be charged. This is not the last scene I will be making of this. Social media! Here I come!!!!!
The pool was filled in and a building with more conference rooms was built in it's place.
We are staying here right now and just called next door (Marriott) and they told us we DO NOT have access, this is after an employee here at the Hilton told us we did.
There is no pool. Although they are connected by a sky bridge, Hilton guests DO NOT have access to the Marriott Marquis pool. I'm staying at the Hilton right now.
They also charge $140 if you lose your parking ticket in their parking deck. $140 lost ticket fee! Greedy, greedy, greedy, which is the answer to your question Gabrielle.
No access to the pool what kind of scam is this? I stayed with my family because it is supposed to be an excellent hotel and what a disappointment. It is an international hotel !!!! I prefer to go to the Intercontinental Hotel if it is an excellent hotel. My children with their bathing suits and without access to the pool that bad.
Hey, it only took them a year to stop telling people they have a pool! What wonderful service!
Gabriella, we do apologize for the inconvenience you experienced when arriving to our property and not having a pool amenity to enjoy. We have since updated our amenities to no longer list "pool" on Google. We are currently working with Google to update our Hotel Details section so it also displays correct information. Again, we do apologize for any inconvenience you experienced with our property no longer featuring a pool amenity.
There is no pool. I am staying at this Hilton right now. My room card does not get me access to the pool at the hotel next door; I just tried. The posts claiming otherwise are incorrect.
Pool or no pool? The website isn’t clear. Hilton needs to answer this thread.
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