The Heights at McArthur Park

Patrick Porter

If you are choosing this place, The Heights at McArthur Park in Fayetteville NC because it has a pool DO NOT! Pool policy has just changed that it will close at 5pm since that's when the front office closes. SO every Sunday the pool is CLOSED. Every holiday like Memorial Day the pool is CLOSED. Stay away from living here if you are trying to relax at the pool with the extended daylight hours during the Spring and Summer months because it is NON EXISTENT here. If you work a normal Monday through Friday, hope you enjoy the few hours on a Saturday that you can go to the pool with the pool closing 5pm everyday (who cares if the sun is still out until 8pm during the Spring and Summer months). Also, good luck if there is a holiday on a Saturday or Sunday because the pool will mostly likely be CLOSED, and will be CLOSED if a holiday falls on a Sunday like Memorial Day!

tanya whitson (Ms. T)

Update 8/16/21 ****The gym has been renovated!! Fresh paint, flooring and equipment. **** We have lived here for 5 years. Over the last few years, I have one major concern...the gym. I used to utilize the gym almost daily, until I injured myself more than 6 months ago. There were a few cardio machines that were supposed to be replaced before my injury. Since then, it seems that it has become more of an afterthought than an amenity for the residence. Items that had been broken, have now been removed with no communication for when/if they will be replaced or are still there, out of commission. You would think a complex of this size would have isurance on the equipment so it could have regular maintenance/repairs. (The gym was one of the main reasons we moved here.) I understand that equipment cannot be replaced immediately however, that space is used by quite a few residents and maybe rethinking the set up and equipment would be more economical. The expectation is for residence to communicate if they have issues, it seems the same should be said for the management as well. There used to be a monthly letter that came out but that ceased almost a year ago Also, maybe a deep cleaning of the gym on a more regular basis would be greatly appreciated by the residents who use it. Fortunately, I have found an alternative , I discovered the exercise room at the rec center across the street. I give Robert from maintenance a special mention because he always is professional/positive and a hard worker! He is an asset to the Pegasus team. I am sure the office team has budgeting limitations but it is better to be honest with communication than to act like concerns will be looked into and never are addressed. Floor plans/layouts of the apartments are great. The pool is well maintained. I always feel safe in our community, however improvements would be greatly appreciated.

Marcus Hawkins

Just got charged a 1,282 for carpet damage after the move out. Like who doesn’t put new carpet in an apartment anyway if it’s a so called luxurious establishment. Parking is terrible every night then got the nerve to mention a fee for loss permit. Definitely not a good destination for students. Thin walls can hear everything.

Brian Bump

I recently PCS’d from Bragg and lived in this complex for almost 2 years. Overall not a bad place for the area. Cheap and the 1 bedroom is pretty nice with enough room for just being me. My only issues were the parking was a nightmare anytime in the evening. People illegally parked in handicapped spots...people with no permits...people parking basically in the road making it challenging to navigate in the morning. It just seemed like it wasn’t really enforced like advertised. Also my apartment seemed to attract water bugs and I mean A LOT of them coming out of the sink at night and no matter what I did they never seemed to go away. On the final inspection they said it was roaches so hopefully that problem gets taken care of. Finally maybe some updating on the carpets and blinds. Just seemed kind of old and cheap. Overall I enjoyed my time here. The pool was nice when it wasn’t crowded and the area was decent given the location. For a single soldier or anyone who doesn’t mind minor issues then this is a decent place for the price.