The Grand Apartments

Category: Apartment rental agency in Denver, Colorado

Address: 1777 Chestnut Pl, Denver, CO 80202, USA

Phone: +13036223210

Opening hours

Sunday: 12–5PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–5PM

Reviews

Frank Hu

Jul 14, 2022

These are great apartments that are currently getting a bad rap due to construction issues. Though the problems are real, they will eventually be addressed. The amenities, location, and apartments are very good, but the staff makes this place great. They remained courteous and professional, even through rough times. I'd like to recognize Daniel and D'Abraham in particular for being great to work with. They responded to requests in a timely manner and always communicated clearly. Thank you!

Bihmaddy Sosaddy

Jul 12, 2022

These people are terrible and deserve to go out of business. They are illegally forcing everyone out of the building. They will probably try to restructure and rename the place to try and start anew. They actively ignore all phone calls from tenants and they let homeless ppl in my apartment so I come home from a long days work to a soup kitchen and it was absolutely disgusting -10 of 10 would not recommend.

Molly Spinney

Jun 28, 2022

Visiting for a trip in Denver through air bnb/ mint and they were not super awesome to work with but Dwayne who works at the front desk is the absolute best!!! He gave us suggestions for the area and was very helpful for us when airbnb was not. The place is pretty nice as well but shout out dwayne for going above and beyond for us!

Zachary Byers

Sep 13, 2021

I moved in early August, so just over a month ago and from the start it has been a miserable experience here. I toured a Champagne layout unit, which was nice, about what I expected. I was told my apartment I would be moving into is the exact same layout, but since someone is living there currently, I would not be able to take a look for myself. On move in day, I notice the shower isnt a glass standing shower, instead an ADA accessible shower, the front door has two lookthroughs. The counters were shorter, there is no closet, and there are no drawers for cutlery. They put me in an ADA room without my knowledge and did not offer any compensation to pay for additional movers to move into a new unit available 2 weeks later. I'm still currently in this ADA unit. Anna Jensen only sent her associates my way and didnt deal with it head on like a building manager should. Last I heard was "I will look into it" about 3 weeks ago. Second, the pool has not been open once. They keep sending emails regarding parts being delay, putting the blame on another company. Can't wait for it to be open just in time for 30degree winter weather. Third, the water heater has been shut off multiple times for some reason. Fourth, if you have plans or are meeting people out. Always add 10 minutes to your commute because the elevators take centuries. Fifth, and probably my final straw before legal action. About 2 weeks ago the rooms flooded next to mine, the hallway is drenched, water comes up when you put your foot on the carpet. Today I arrived home and my apartment is flooded, the hallway outside my door is in the same state. The overnight manager told me to use my own towels to clean up the mess...what? Do not move in this place.

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Questions & Answers

Do you have a laundry facility?

The Grand Apartments (Owner) | Apr 29, 2021
The Grand Apartments (Owner) | Apr 30, 2021

There is a washer and dryer in each home. We also offer on-site dry cleaning and laundry service.

Hi, I'd like to ask why a "luxury" apartment complex is unable to provide hot water 24/7? I ran my shower from 4:40-5:40 am. Never got hot. This is a regular problem between midnight and 7am and has not been addressed despite my prior complaints.

Christopher Hayes | May 6, 2021
Ryan Pridgen S.V | May 7, 2021

He's right. It's ridiculous. "Luxury" aparments where you aren't allowed to take a hot shower before 7am.

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How much for monthly?

ale 1003 | May 13, 2020
Rusty Bondeson | May 14, 2020

Monthly what? 1800-9000

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How much for a 1 bedroom

Helen Denney | May 14, 2019
Brian M | May 15, 2019

Prices are on their website by unit

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