The people who work there look down on the people who needs the help
Daniel Sorenson
Oct 13, 2022
I think we should be thankful that they are there to help those in need. We should always have an attitude of gratitude instead of complaining all the time. And pray for Patience if you have none. And thank God in every situation Good or Bad, because all things work out good for those who Love the Lord and do his will.
Steve Levine
Oct 5, 2022
How do you actually get to talk to a person. I tried 4 numbers and are useless
Jesus Marquez
Sep 29, 2022
Never answer the phone and treat clients very poorly.Not helpful at all
They apparently don't have anyone to answer phones. Best bet is to go there before they open to talk to them in person. Getting there early works great.
I missed a phone interview I have been trying to call someone for 7 days now and not one person will answer the phone. Rings three times and then hangs up. I cant get down to the office. So what am I to do?
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Jamie Austin | Nov 5, 2020
Cindy Heider | Nov 5, 2020
Good question. I've NEVER been able to get through on the phone. I would make every attempt possible to get down there or they WILL end your services.
They never answe the phones..if you have a problem you just have to go in with all your paperwork.
Is the IDHS in Rockford Illinois accepting walk in visits ?
Frank Allen | Dec 10, 2021
Jermaine Mays | Dec 10, 2021
Yes
Do they have public WiFi
Keia Moffett | Nov 5, 2021
Ronald Wylie | Nov 5, 2021
You can't use your phone inside at all the security guard will tell you to put it away or leave even if on silent so I doubt there free WiFi
Anyone else experiencing issues with the EBT system? Even though I have a balance, the system will not accept the card for my Wal mart grocery order. Says there is a problem with the server.
Cathy Centeno | Nov 5, 2021
Roberda Lawrence | Nov 5, 2021
That just means the service has an issue not your ebt. If that helps
I'm trying to file a funeral and burial reimbursement claim for a relative who was on medicaid and in hospice and who lived in rockford IL in Winnebago county. He died in hospice in Lake county. Do I send the reimbursement claim to the rockford
James Redding | Nov 5, 2020
Mika Swift13 | Nov 5, 2020
If his medicaid was through Rockford then yes
When is the DHS office going to reopen
Kenneth Kaehn. Jr | Nov 5, 2020
Vica Horton | Nov 5, 2020
Im not sure when they are going to open back up but you can mail whatever you need to an they will get it
You can call in which 99 percent of the time they won't answer and then there's a 1-800 number that you are put on hold, and you could be, 77, 6, 112 etc. The best is go to the front desk tell them why your there and they'll leave a message for your case who will then send you a letter. Then there's the internet not sure how that works but you can get on and see.
Honestly even with an appointment they have you take a number then your stuck waiting until they call your number then they check you in then you move to the other side and wait phone interview is a million times better
Hi candy
Not sure but depending on sister age you can go to SS office also on Jefferson and they will need her info, etc. They mayb able to help with dhs too. I'm sorry for your loss.
What days can you apply or make changes to your case for link
Erica Feigl | Nov 6, 2019
Michael E. Thomas Jr | Nov 6, 2019
Good question. I'm am pretty sure you can go online if you have your case information or contact your CW over there. If not I you can get over there early take a number And wait it out. hope that helps.
Get there by at least 8am and best day would be Tuesday or Thursday Monday and Friday are bad and Wednesday they dont see people unless u have a appointment..
It’s pathetic that no one ever answer the phone when im pretty sure all y’all do is sit behind a desk with the phone in ur faces!!! It horrible!!!
India Bently | Nov 6, 2019
Home Security Talk | Nov 6, 2019
During the government shut down half the employees quit their jobs st DHS leaving only appointment calls and no one to man the incoming calls. You will have to go online or appear in person.