How come every time I call I am transferred to a line that either hangs up on me or forces me to leave a message noone ever replies too?

It's really best to go to the office and speak with someone. Pain in the butt, but at least you can get some answers and resolution

Happens to everyone. I gave up calling and just go down there. Sad but true!

Best bet just go to the office and get ur stuff done there instead of over the phone

Took me 3 days and over 200 calls to get someone on the phone..

I know that feeling