Dont walk in on Wednesdays you WONT be seen. I learned the hard way
Monday is the busiest day Wednesday is usually the best time to go they open at 8:30
Walk-ins are accepted during regular hours. However, if you're going to require a case worker you're advised to get there early. Often they reach a point where they have full loads for every caseworker and you will only be able to do basic things. Also, check online - you can do quite a bit of self-service.
Do NOT go Wednesday. They strictly do paperwork that day and see no one.
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