Address: 717 E Henrietta Rd, Rochester, NY 14623, USA
Phone: +15852727800
Sheila McPherson
We were never told our room would not be cleaned unless we requested it. When did request it the room was cleaned but the next day it was not. During our stay the lights in the foyer began throwing off sparks. The fire department was called. Thankfully there was no fire. But the town code officer was called due to a violation with the fire alarm. The breakfast is free but the food was marginal at best. The waffle maker was broken, orange juice was unavailable and the pre-made ‘omelettes’ were dripping with oil.
athalia
INCREDIBLE staff (seriously! so kind and helpful), good amenities, and good breakfast! The rooms were fairly clean and in decent condition (the bathtub faucet would not turn off all the way) in the and the beds were comfy. The free wifi was always great too :) Only complaint is that there isn’t much within a comfortable walking distance- the nearest walmart was like a 45 minute walk but if you have a car youre all good!
Michele Locey
Great place to stay! Clean, courteous staff, great breakfast included! To the lady who was doing the fixing and serving..WOW You Do A FANTASTIC Job keeping Everyone Happy & Everything available! Did I mention the breakfast was Delicious & Abundant! & Huge selection of Choices! All in all the best in the area for comfort, price & they have a pool! Yay!
Lisandra Rosado
My father was admitted to Strong Memorial Hospital for roughly 2 weeks. We stayed at the Holiday Inn Express. We felt welcomed, the rooms were clean, the lobby was spotless.! The breakfast was amazing THANK YOU FLOW! I'd love to leave a wonderful feedback on the staff. Felicia was amazing, polite and she made us feel at home. The Manager Angel helped us so much! I can't express how wonderful they were. The customer service they provided was top notch!!!
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Clean stuff.... you can't see them on this times. The rooms have been cleaned before your arrival and will be cleaned again after your departure
Its about 30 minutes to 40 minutes away i dont know the miles but if the traffic ok 30min
I would ask to speak with the manager. If you requested a late check out they should refund the charge. The management was very friendly the last time I stayed there. I would assume they would be able to help.
Call the hotel directly and they will send the van. There are also usually vans at pick up zone
It is practically a cross the street from main campus
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