Hilton Garden Inn Rochester Downtown

Chow Greanya

So very disappointed. First time staying in a Hilton and I expected so much more than an ordinary motel room. Ordinary mattress and bed covering, ordinary pillows, ordinary towels, wrinkled sheets, smallish room. No extra sitting room space and only two chairs, a desk chair and an easy chair. On a positive note, service was good. We were given after requested, two extra luggage racks, extra towels, coffee pods and tp. Breakfast was good if a bit pricey and those serving were friendly and helpful.

Chris Price

Great location and friendly people. Rooms are clean and well appointed, maybe needs a lil tlc here and there but overall an awesome stay. Breakfast was fresh with good service and smiling faces..we will be back.

Rand Alamat

Just checked in and i was taken back by the room. Sheets were a mess, hair in the shower, toilet would not flush, floors were dirty. Said no rooms available to even switch rooms. I even asked for the cleaning supplies myself at that point but was told I can only be given a vacuum. This was only the first night and just this experience alone makes me never want to book with a Hilton again. And this is coming from a diamond member

Brad Paradis

Stayed at the Hilton Garden in for a night and overall we were happy with our experience. The rooms were ok. Large and spacious. It was really quiet. There is a dining/bar downstairs that had good food and drinks. The only suggestion I would make is the parking garage doesn't give very good direction after you park where to actually enter the building. Kind of confusing.