Best Western Rochester Marketplace Inn

Jay

Positive: Nice location, the Front desk stuff  ( from Utah) was super friendly to deal with. And was very helpful. I wished the washroom was a bit bigger and better. The ax could have had digital thermostat to better mange the room temp. Negative: Neighbour can get noisy at times , ie. when the front doors are shut , it makes loud noises ( specially at mid night hrs) mgt needs to remind patrons about not hitting the door when closing specially in the middle of night . Mgt can use something to fix

Verified Hotel Guest

Positive: Comfortable beds and great breakfast. Negative: Not all of the rooms were remodeled. The room I had last time was much nicer than the one I had this time..only the most recent room cost me more $$$. The fridge was next to the bed, on the carpet, instead of in the housing unit.

Kim watkins watkins

I love this location. Service is always great thanks to Angela. She is truly a super woman. She is always smiling and polite. She is definitely a gem to this location. What ever u need She makes it happen. Also shout out to Robin the breakfast lady who makes the best breakfast bar. Thanks to the whole best Western team in Rochester.

Michael

Positive: Management did there best with the party and fight. Negative: Party going on in the room next to me till 2:30am which included a fight in the hallway. Management finally got them out. At 3am the smoke alarm starts beeping that it has low batteries. I pulled the batteries. Next I lost power to the room. No Sleep